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Direct Line Jobs in Minnesota (NOW HIRING)

Sherman Associates

Line Cook - Sheraton

Duluth, MN · On-site

$15.75 - $19.75/hr

The Line Cook is responsible for preparing and/or directing the preparation of food to be served, complying with all applicable sanitation, health and personal hygiene standards and following ...

TOR Engineering

Be Seen First

Transmission Line Engineer

Minneapolis, MN · On-site

$42 - $50/hr

Transmission Line Engineer II Company: TOR Engineering Location: Phoenix, AZ Position Type ... As part of a smaller, agile organization, you'll have the opportunity to build direct relationships ...

TOR Engineering

Be Seen First

Transmission Line Engineer

Minneapolis, MN · On-site

$42 - $50/hr

Transmission Line Engineer II Company: TOR Engineering Location: Phoenix, AZ Position Type ... As part of a smaller, agile organization, you'll have the opportunity to build direct relationships ...

Taher, Inc.

1st Shift Line Lead/Machine Operator

Plymouth, MN · On-site

$17.50 - $22.25/hr

Lead and direct employees working on the production line * Ensure food safety and company compliance standards are followed * Train employees on production processes and procedures * Maintain ...

E.A. Sween

Maintenance Line Tech

Annandale, MN · On-site

$31.78 - $47.69/hr

Manage time effectively and perform self-directed work. * Build documentation for in-house designs or training. * Program VFDs and troubleshoot PLC logic. * Train and assist Line Technicians on ...

Sherman Associates

Line Cook - Canopy

Minneapolis, MN

$16.50 - $20.50/hr

This position is responsible for preparing and/or directing the preparation of food to be served ... The Line Cook is responsible for appropriate use of facility supplies and equipment to minimize ...

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All JobsDirect Line JobsDirect Line Jobs in Minnesota

Direct Line information

See Minnesota salary details

$10

$18

$25

How much do direct line jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for direct line in Minnesota is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Direct Line jobs near you
Infographic showing various Direct Line job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,016 per year, or $18.3 per hour.
Customer Service Specialist

Customer Service Specialist

MRA - The Management Association

Saint Paul, MN

$17.25 - $22.75/hr

Other

Posted 4 days ago

Job description

Bestergo is growing! Bestergo is looking to add a Customer Service Specialist to join our growing organization.
As a Customer Support Specialist, you will assist customers' needs over the phone, provide accurate information, demonstrate understanding of our product lines, effectively solve problems, and offer resolutions on time to maximize customer satisfaction.
Essential Functions:
  • Availability to receive inbound calls and provide a professional level of product support when customers and users contact customer service.
  • Identify factors and steps necessary to assist customers on how to properly install, use, and/or assemble our products, answer questions, and provide other product knowledge.
  • Successfully respond to routine as well as more complex customer service calls and inquiries with minimal supervision.
  • Support and follow up with customers through phone, email, and text.
  • Provide appropriate solutions and detailed product information.
  • Maintain and update call records on the status of customer service inquiries.
  • Navigate software and the internet with multiple browsers, email, instant messenger, and chat tools.
  • Review instructions, manuals, product information, and online listings for accuracy. Collaborate with other team members to help improve company processes and improve the customer experience.
  • All other duties as assigned.

Skills/Experience Required
  • Minimum of 1 to 3 years of customer service, product installation, or other related industry experience required.
  • Detail-oriented with the ability to understand and communicate written instructions, procedures, and guidelines.
  • Strong computer skills required to navigate software and the internet with multiple browsers, email, social media, instant messenger, and chat tools.
  • Strong written and verbal communication skills.
  • Strong customer service and analytical skills.
  • Ability to work independently with strong time-management and organization skills.
  • Experience in the consumer electronics industry, retail, or installation with an emphasis on television wall mounting, ready-to-build furniture, and accessories is beneficial.
  • Knowledge of televisions, TV wall mounts, specifics with sheetrock, drywall, and hardware installation, or related work experience, is preferred.
  • General understanding of the consumer electronics industry.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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