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Direct Line Jobs in Florida (NOW HIRING)

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Direct Line information

See Florida salary details

$7

$13

$19

How much do direct line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for direct line in Florida is $13.95, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Direct Line jobs near you
Infographic showing various Direct Line job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $29,006 per year, or $13.9 per hour.

Port St Lucie is Seeking a General Dentist For Locum Coverage

Provider Healthcare

Port Saint Lucie, FL

Other

Re-posted 29 days ago

Job description

Quick Facts
- 5 day a week schedule
- Competitive Compensation
- BC, BE
- Patients of all Ages
- Clinic is looking for candidate to start ASAP
Does this position fit what you are looking for? Please reach out to me via text, email or phone to discuss
Malen 
Provider Healthcare
Director of Recruiting
malenearl@providerhealthcare.com
Direct Line 801-269-8800
Provider Healthcare logo

About Provider Healthcare

Sourced by ZipRecruiter

Provider Healthcare is a prominent healthcare recruitment firm that places highly qualified and skilled healthcare professionals in excellent employment opportunities across the country. Our diligent team of recruiters and client representatives specialize in permanent placement and locum tenens opportunities in all settings of medical practice such as hospitals, outpatient clinics, home health care, and government facilities.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2013

Social media

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