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Direct Line Jobs in Fremont, CA (NOW HIRING)

RWE

Director - BTA Execution

Oakland, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... without direct line authority over those functions * Own the external-facing relationship with the BTA counterparty on all CP-related matters, including coordinating delivery of required ...

RWE Gruppe

Director - BTA Execution

Oakland, CA · On-site

$178 - $240/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... without direct line authority over those functions * Own the external-facing relationship with the BTA counterparty on all CP-related matters, including coordinating delivery of required ...

LiteLLM

Head of Engineering

San Francisco, CA · On-site

$250 - $350/hr

  • Medical

  • Dental

  • Vision

This is director-level scope with a direct line to Head of Engineering, reporting to the founder/CTO. It's a genuinely hard problem because the surface is very large: 100+ provider integrations, day ...

LiteLLM AI Gateway

Head of Engineering

San Francisco, CA · On-site

$250K - $300K/yr

  • Medical

  • Dental

  • Vision

This is director-level scope with a direct line to Head of Engineering, reporting to the founder/CTO. It's a genuinely hard problem because the surface is very large: 100+ provider integrations, day ...

ITBrainiac Inc

Infrastructure Architect

Sunnyvale, CA · On-site

$78.50 - $100.50/hr

Amer Ali - Lead Recruiter Direct Line : *166 | Email : LinkedIn: Princeton Forrestal Village, 116 Village Blvd, Suite 200 , Princeton, NJ ,08540 Note: If you'd prefer not to receive future emails ...

AditiStaffing

SAS Programmer

Oakland, CA

If you have any other questions, please send me an email or call my direct line at 650-458-5456 SAS Developer Oakland, CA 6 months Contract Description Need to know programming in SAS and the SAS ...

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Showing results 1-20

All JobsDirect Line JobsDirect Line Jobs in Fremont, CA

Direct Line information

See Fremont, CA salary details

$11

$20

$28

How much do direct line jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for direct line in Fremont, CA is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Direct Line jobs near you
Infographic showing various Direct Line job openings in Fremont, CA as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,490 per year, or $20.4 per hour.

Strategic Project Lead

David Joseph & Company

San Francisco, CA • On-site

$140K - $200K/yr

Full-time

Re-posted 21 days ago

Job description

San Francisco, CA · On-site · Full-time Compensation: $140,000–$200,000 base + meaningful equity (4-year vest)

About the Company

Our client is building a job-matching platform that connects domain experts with high-paying data-training opportunities at the world's leading AI labs — a marketplace for the people powering frontier AI, spanning engineering, creativity, finance, and beyond. The platform uses leaderboards, gamification, and progression systems to make high-quality work rewarding, with a matching engine that routes experts to best-fit projects and talent tooling that measures, ranks, and rewards performance at scale.

Industry: AI training data / human data operations

The Role

The client is hiring Strategic Project Leads to own the end-to-end execution of high-stakes AI data projects for top-tier frontier AI-lab clients. SPLs are the primary point of contact for leading AI labs — orchestrating complex workflows, managing teams of expert contributors, and ensuring every deliverable meets the highest bar for quality and efficiency. It's an operationally intensive seat balancing client relationships, team coordination, process optimization, and real-time problem solving.

Requirements
  • 3+ years in human-data operations or startup operations
  • Complex, multi-stakeholder project management
  • Direct client-facing experience
  • A strong analytical mindset with a bias toward data-driven decision-making
  • Comfortable with ambiguity and able to structure problems from scratch
Nice to Haves
  • A full-time SPL or equivalent role at a human-data company (e.g., Mercor, Scale AI) for 3+ years — the exact archetype
  • A track record managing 7–8-figure contracts with frontier AI-lab clients
  • Demonstrated experience mentoring junior team members or managing expert contributors at scale
  • A background in data operations, engineering, CS, or a technical field paired with strong client-facing skills
Why Join
  • A direct line to frontier AI labs: own the primary client relationship and manage 7–8-figure contracts per quarter
  • Founder access and ownership: end-to-end ownership of marquee projects with a direct line to the founders
  • Comp and upside: $140K–$200K base, quarterly performance bonuses, and meaningful equity at a recently funded early-stage startup
Details
  • Location — San Francisco, CA
  • Work policy — On-site
  • Compensation — $140,000–$200,000 base + meaningful equity (4-year vest)
  • Visa sponsorship — Not available
  • Employment type — Full-time