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Direct Line Jobs in Washington (NOW HIRING)

Maximus

Helpdesk Shift Supervisor

Annapolis, MD · On-site

You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and a direct line of escalation. This role is on-site in Annapolis Junction, MD and ...

Maximus

Helpdesk Shift Supervisor

Annapolis, MD · On-site

You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and a direct line of escalation. This role is on-site in Annapolis Junction, MD and ...

Gategroup

Director, Transportation

Chantilly, VA · On-site

$115K - $120K/yr

N/A Number of Direct Reports: 1-5 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 50+ gategroup Competencies Required to be Successful in the Job: * Thinking - Information Search and ...

Gategroup

Director, Transportation

Chantilly, VA · On-site

$115K - $120K/yr

N/A Number of Direct Reports: 1-5 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 50+ gategroup Competencies Required to be Successful in the Job: * Thinking - Information Search and ...

EverLine Coatings USA

LINE STRIPER

Washington, DC · On-site

$21 - $22/hr

As the LINE STRIPER , you will perform a wide variety of projects for various clients across the ... Our success is a direct result of our dedicated team. Every employee at EverLine is committed to ...

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Direct Line information

See Washington salary details

$11

$21

$29

How much do direct line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for direct line in Washington is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Direct Line jobs near you
Infographic showing various Direct Line job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,962 per year, or $21.1 per hour.

Federal Account Executive 4, Direct Sales

Dell, Inc.

Washington, DC • On-site

Full-time

Re-posted 26 days ago

Job description

Federal Account Executive, Airforce 

From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers. 

What you'll achieve: 

As an Account Executive, you will manage mid-market accounts, expand footprint through cross-sell and up-sell, and win net-new opportunities. You will build champions, navigate buying committees, and maintain disciplined pipeline hygiene. Your work will accelerate growth and customer satisfaction across your territory. 

Join us to do the best work of your career and make a profound social impact as an Account Executive on our Direct Sales team.

Take the first step towards your dream career 

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: 

Essential Requirements 

  • 8+ years of field sales experience for Outside Sales. 
  • Proven ability to manage full-cycle sales and exceed targets. 
  • Strong discovery, demo, and value messaging skills. 
  • Negotiation proficiency and ability to navigate procurement. 
  • Time management and prioritization across multiple opportunities. 

Desirable Requirements 

  • Bachelor's degree in Business, Marketing, or related field. 
  • Training in modern sales methodologies (e.g., Challenger, SPIN). 
You will: 
  • Execute territory plans, prospect for net-new logos, and expand existing accounts. 
  • Qualify opportunities rigorously and run structured sales cycles to close. 
  • Collaborate with solution specialists and partners to build compelling proposals. 
  • Forecast accurately, maintain CRM records, and report weekly progress. 
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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