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Direct Line Jobs in Washington (NOW HIRING)

Conflicts Attorney

Washington, DC · On-site

$165K - $225K/yr

Direct line to firm leadership and genuine ownership from day one * Base $165K-$225K depending on experience, unlimited PTO, hybrid, predictable 9-6 core hours Apply here directly or send your resume ...

New

Line Cook - Potomac

Potomac, MD · On-site

$17.65 - $20/hr

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

A direct line to leadership. You'll report to the Senior Director of Business Development for the Federal Civilian Sector and operate as an integral member of the sector growth team - not buried ...

Federal Strategic Programs Capture Manager

VA · On-site +1

$200K - $286K/yr

They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers. Join us to do the best work of your career and make a profound social impact ...

A direct line to leadership. You'll report to the Senior Director of Business Development for the Federal Civilian Sector and operate as an integral member of the sector growth team - not buried ...

A direct line to leadership. You'll report to the Senior Director of Business Development for the Federal Civilian Sector and operate as an integral member of the sector growth team - not buried ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Be flexible during shift to ensure a smooth and efficient operation of the restaurant as directed WHAT YOU NEED TO BE A LINE COOK: * One year plus of cooking experience, preferably at least six ...

Showing results 21-40

Direct Line information

See Washington salary details

$11

$21

$29

How much do direct line jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for direct line in Washington is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What are Direct Line jobs?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Infographic showing various Direct Line job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 19% Part Time, and 9% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,962 per year, or $21.1 per hour.
Conflicts Attorney

Conflicts Attorney

Lateral Link

Washington, DC • On-site

$165K - $225K/yr

Other

PTO

Posted 2 days ago


Job description

A high profile litigation boutique is hiring a Conflicts & Risk Attorney into its GC's office, reporting directly to the Deputy GC. 4+ years licensed, base $165K–$225K depending on experience, unlimited PTO, hybrid in DC or NY. No billable requirement — this is a genuine alternative to practice.


Want to leverage your JD without billing time — and own a function instead of clearing a queue? This is that role.


The firm has grown fast and needs someone dedicated to owning conflicts and new matter intake. Leadership is stretched thin, so you'd take real ownership — not backfill.


What you'll own:


  • Running conflicts and new matter intake end to end — resolving conflicts, client KYC, and rebuilding the process as the firm scales
  • Advising partners and associates directly on conflicts, ethics, and regulatory compliance under the Model Rules
  • Reviewing engagement letters, outside counsel guidelines, and vendor agreements; drafting conflict waivers
  • Clearing lateral partner conflicts and running clean onboarding and matter openings
  • Standing up automation and new procedures
  • Supporting professional liability insurance renewals and claims


Who actually fits:


This is a lean, entrepreneurial shop — startup energy, shifting priorities, all hands when it's busy. Fit here is about mindset more than pedigree: self starters who thrive without a big support structure do best. Conflicts, risk, or compliance background is preferred, but strong hires have also come from government and JD preferred roles outside practice. 4+ years licensed; a job hop or two is fine if it makes sense.


Why this role:


  • A real alternative to billing — climb a different ladder while putting your JD to work
  • Direct line to firm leadership and genuine ownership from day one
  • Base $165K–$225K depending on experience, unlimited PTO, hybrid, predictable 9–6 core hours


Apply here directly or send your resume confidentially to srushing@laterallink.com