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Direct Client Virtual Assistant Jobs in Springfield, MA

Key

West Springfield, MA · On-site

$15 - $20/hr

Under direct supervision, the Key position supports front-of-house team members and management by ... virtual assistant Sydney. We look forward to hearing from you!

Key

West Springfield, MA · On-site

$15 - $20/hr

Under direct supervision, the Key position supports front-of-house team members and management by ... virtual assistant Sydney. We look forward to hearing from you!

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Sales Support: Process purchase orders, assist with the procurement of sales and marketing ... Provide direct client support by managing incoming calls and emails, distributing client ...

Provide direct, one-on-one care tailored to each client's individualized care plan, promoting ... Physical capability to assist with mobility, transfers, and personal care tasks , including lifting ...

Act as an outward-facing, dedicated resource for assigned accounts, typically with direct client ... Escalate client concerns when appropriate * Assist client services management in conducting client ...

You'll be supported by our Clinical Director, Vet Support team, and a streamlined platform that ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Direct Client Virtual Assistant information

See Springfield, MA salary details

$11

$24

$33

How much do direct client virtual assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for direct client virtual assistant in Springfield, MA is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Client Virtual Assistant, and why are they important?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.

How does a Direct Client Virtual Assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What are Direct Client Virtual Assistants?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.
What are popular job titles related to Direct Client Virtual Assistant jobs in Springfield, MA? For Direct Client Virtual Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Direct Client Virtual Assistant jobs in Springfield, MA look for? The top searched job categories for Direct Client Virtual Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Direct Client Virtual Assistant jobs? Cities near Springfield, MA with the most Direct Client Virtual Assistant job openings:
Direct Support Professional - After School Hours 10-30

Direct Support Professional - After School Hours 10-30

Constellation Health Services

Hartford, CT • On-site

$20 - $28/hr

Per diem

Posted 27 days ago


Job description

Job Description Summary
We also have additional job opportunities in the following locations:
Danbury, Fairfield, Hartford, Stamford, Windsor, Waterbury & more!
The Behavioral Technician will provide clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis. Clients include children with Autism and related developmental disabilities in the home, community, clinic, and school settings. The Behavioral Technician will collect data on programs and assist with parent training. The Behavior Technician works under the supervision of a Board-Certified Behavior Analyst.
The principles of behavior analysis are to treat patients who have difficulties with socially significant behaviors. These may include social skills, reading, communication, personal self-care and work skills.
Essential Job Functions/Responsibilities
  • Plans and implements intervention strategies using direct therapy, monitoring and consultation under the supervision of a BCBA.
  • Teaches targeted behaviors using specialized techniques that may include reward systems, incidental teaching and pivotal response training.
  • Records and tracks data from training sessions.
  • Reinforces positive behavior with children on caseload.
  • Communicates effectively (orally and in writing) with administrators, parents and community members.
  • Provides accurate documentation of intervention, goals and objectives
  • Facilitates transition among agencies, programs, and professionals as service provision changes (early intervention to pre-school, pre-school to school etc.)
  • Identifies emergency situations and determines appropriate action to ensure child safety.
  • Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements.
  • Follow the prescribed behavior skill acquisition and behavior reduction protocols.
  • Collect, record, and summarize data on observable client behavior
  • Assist with parent and caregiver training in line with client's individualized treatment and behavior reduction protocols.
  • Effectively communicate with parents and caregivers regarding client progress as instructed by the Board Certified Behavior Analyst
  • Will perform other duties as assigned.

Although each position has its own unique duties and responsibilities, the following applies to all employees of Constellation Health Services:
All employees will:
  • Exercise necessary cost control measures.
  • Strive to provide and maintain positive external and internal customer service and promote a culture of excellence in customer service.
  • Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
  • Must be able to be depended upon to plan and organize work effectively and ensures its completion.
  • Must be able to demonstrate reliability by arriving to work on time and taking breaks in the expected time frames.
  • Will be expected to meet all productivity requirements.
  • Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
  • Will be expected to represent the organization professionally at all times.

PHYSICAL REQUIREMENTS
  1. Hearing and speaking ability is required to communicate on the telephone.
  2. Vision is necessary for entering data.
  3. Reaching is required for paper management.
  4. Manual dexterity is required for operating the computer, photocopier and telephone.
  5. Mobility is required for going to photocopier, fax machine, etc.
  6. Must be able to speak and write the English language in an understandable manner.
  7. Must be able to function independently and have personal integrity.
  8. Requires flexibility of hours.

PSYCHOLOGICAL REQUIREMENTS
  1. An ability to recognize tasks to be done and perform them independently.
  2. An ability to establish a responsible and trustworthy rapport with staff by:
  3. Being punctual and providing proper notification and advance notice for absence and tardiness.
  4. Following through on tasks as assigned.
  5. Flexibility to adjust to changing work schedules.
  6. An ability to work in a fast-paced environment under time constraints.

INTELLECTUAL REQUIREMENTS
  1. An ability to learn all Constellation Kids policies and procedures.
  2. Judgment skills in processing telephone calls
  3. Organizational skills necessary to establish priority of tasks and meet deadlines.
  4. An ability to operate all aspects of the computer, photocopier and telephone.
  5. An ability to understand and follow instructions provided by the supervisor both in written and oral formats.
  6. An ability to read, write and type.

I have read this job description and physical demands for the position as Behavior Technician. I agree to perform the tasks outlined in this job description in a safe manner and in accordance with the company's established procedures. I understand that I may not release or disclose protected health or company information without proper authorization. I understand that the company reserves the right to make changes to this job description at any time at their discretion.
I also understand that my employment is at will and thereby understand that my employment may be terminated at- will either by the company or myself and such termination can be made with or without notice.
Position Qualifications
  • A bachelor's degree in a human services field from an accredited university AND one year of direct relevant experience working with youth and families who require behavior management to address mental health needs

OR
  • An associate's degree (60 college credits) AND a minimum of two years of direct relevant experience working with youth and families who require behavior management to address mental health needs.
  • Strong organization and communication skills are required.
  • Registered Behavior technician certification is a plus.