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Virtual Assistance Jobs in Springfield, MA (NOW HIRING)

Physical Therapist - Enfield, CT

Enfield, CT · On-site

$1.6K - $2.1K/wk

FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules ... Providing moderate to maximum assistance with patient transfers and bed mobility * Repositioning ...

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Virtual Assistance information

See Springfield, MA salary details

$11

$24

$33

How much do virtual assistance jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual assistance in Springfield, MA is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.31 per hour, depending on experience, location, and employer.

What is a virtual assistant?

Virtual assistants are professionals who provide administrative, technical, or creative support to clients remotely, often working from home or a co-working space. They handle tasks such as scheduling appointments, managing emails, conducting research, data entry, social media management, and customer service. Virtual assistants help businesses and entrepreneurs save time and increase productivity by taking on routine or specialized tasks without the need for a physical presence in the office.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational skills, time management, and proficiency in administrative tasks, usually supported by experience in office management or related fields. Familiarity with productivity tools like Microsoft Office, Google Workspace, project management apps, and sometimes CRM systems is essential. Excellent communication, attention to detail, and the ability to work independently are standout soft skills in this role. These abilities are crucial for efficiently managing remote tasks, supporting clients, and ensuring seamless operations from a distance.

What are some common challenges faced by virtual assistants when managing multiple clients simultaneously?

Virtual Assistants often juggle tasks from several clients, which can create challenges in prioritizing workloads and managing different expectations. Staying organized is crucial, as shifting between various communication styles, deadlines, and project management tools can be demanding. Many Virtual Assistants find success by setting clear boundaries, establishing consistent check-ins, and using productivity tools to streamline their workflow. Regular communication and transparent scheduling help ensure that the needs of all clients are met effectively.

What is the difference between Virtual Assistance vs Data Entry Specialist?

AspectVirtual AssistanceData Entry Specialist
CredentialsVaries; often includes administrative or business coursesTypically no formal credentials required
Work EnvironmentRemote, flexible, often freelance or contractRemote or on-site, focused on data input tasks
Employer & IndustryBusinesses, entrepreneurs, agencies across industriesCorporations, data companies, administrative firms
Common Search & ComparisonOften compared for administrative support rolesCompared for data management tasks

Virtual Assistants and Data Entry Specialists both work remotely and support businesses, but VAs handle a broader range of administrative tasks, while Data Entry Specialists focus primarily on inputting and managing data. Understanding these differences helps in choosing the right role based on skills and career goals.

What are the most commonly searched types of Assistance jobs in Springfield, MA?

The most popular types of Assistance jobs in Springfield, MA are:

What are popular job titles related to Virtual Assistance jobs in Springfield, MA?

For Virtual Assistance jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Virtual Assistance jobs?

Cities near Springfield, MA with the most Virtual Assistance job openings:

Infographic showing various Virtual Assistance job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,571 per year, or $24.3 per hour.

Virtual Personal Banker

Firefighters First Credit Union

Hartford, CT • Remote

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

This a remote work from home position. Candidates must reside in the state of Alabama, Arizona, Arkansas, Colorado, Connecticut, Idaho, Kentucky, Missouri, Nevada, New Mexico, New York, Pennsylvania, Oklahoma, Oregon, Tennessee, Texas, Utah or Washington.


Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union. Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Member Advisor to join our team to support Virtual Branch (Call/Contact Center). This role focuses on delivering legendary service by addressing member inquiries, resolving issues, and promoting the credit union's products and services in alignment with our mission to improve the financial lives of our Fire Family.
Typical responsibilities:

  • Recommend FFCU financial products and services to members to meet individual member needs.
  • Process and manage member accounts and/or open new and sub-accounts.
  • Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines.
  • Process and manage credit and debit cards.
  • Troubleshoot, research, respond, and provide training on member services technology and related issues.
  • Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance.
  • Participate in special projects and perform other assignments as needed.
  • May occasionally travel to attend meetings, conferences, training, or other work-related events.

Basic Qualifications:

  • Experience in technical support, sales, customer service, and banking at a Credit Union or Banking institution.
  • Experience with consumer loan application and processing.
  • Experience with account opening and teller transactions.
  • High School Diploma or GED
  • All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Remote Expectations:

  • 100% remote role
  • Dedicated Home Office: This position requires a permanent home office in a fixed location and is not a work-from-anywhere or travel-based role.
    • This ensures compliance and supports daily collaboration for our legendary member service.

Benefits:

We offer exceptional benefits to our employees, including:

  • Competitive salary with a pay for performance bonus
  • Fully paid Medical, Dental, and Vision benefits package for employees.
  • Fully paid Life insurance, AD&D, short and long-term disability coverage
  • 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
  • Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
  • Pet Insurance
  • 3 weeks of PTO annually including 2 ½ days of float time.
  • 9 paid holidays plus 2 half days

Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.