ZipRecruiter

Log In

1

Direct Client Virtual Assistant Jobs in Worcester, MA

Tufts University

Client Services Assistant

North Grafton, MA · On-site

$24.90 - $28.90/hr

Welcome, direct and assist clients and patients from our hospital lobby (greeter with mobile work ... Request client signatures on the inpatient consent form and estimate. Review hospital visitation ...

New

ACCESS TCA INC

Art Director

Whitinsville, MA · Hybrid

$124K - $130K/yr

Art Director The Art Director role will be responsible for conceptualizing, presenting, producing ... client deliverables relating to exhibit design and some virtual exhibit design. You'll serve as ...

Wall Street Prep

Client Program Coordinator

Newton, MA · On-site

$55K/yr

... virtual) including scheduling, being proactive with internal communications with trainers ... Coordinate planning/debrief calls with existing clients. * Assist with client quarterly business ...

Wall Street Prep

Client Program Coordinator

Newton, MA · On-site

$55K/yr

... virtual) including scheduling, being proactive with internal communications with trainers ... Coordinate planning/debrief calls with existing clients. * Assist with client quarterly business ...

Outback Steakhouse

Key

Bellingham, MA

$15 - $20/hr

Under direct supervision, the Key position supports front-of-house team members and management by ... virtual assistant Sydney. We look forward to hearing from you!

Creative Cove Inc.

Art Director

Whitinsville, MA · Hybrid

$124K - $130K/yr

Our Greater Boston area client is looking for an Art Director for an immediate full time hire; this ... Create UX/UI virtual experience maps * Drive, manage, and oversee the client creative process from ...

New

Outback Steakhouse

Key

Auburn, MA · On-site

$15 - $20/hr

Under direct supervision, the Key position supports front-of-house team members and management by ... virtual assistant Sydney. We look forward to hearing from you!

Outback Steakhouse

Key

Auburn, MA

$15 - $20/hr

Under direct supervision, the Key position supports front-of-house team members and management by ... virtual assistant Sydney. We look forward to hearing from you!

Outback Steakhouse

Key

Bellingham, MA · On-site

$15 - $20/hr

Under direct supervision, the Key position supports front-of-house team members and management by ... virtual assistant Sydney. We look forward to hearing from you!

NQA

Client Support Representative

Acton, MA · On-site

$55K/yr

Direct support of assigned Client requirements & needs - Scheduling of all audit activities ... Financial Support - Assist in Invoicing Clients (annual registration, pre-activity, re-bill ...

next page

Showing results 1-20

All JobsDirect Client JobsDirect Client Virtual Assistant JobsDirect Client Virtual Assistant Jobs in Worcester, MA

Direct Client Virtual Assistant information

See Worcester, MA salary details

$11

$24

$33

How much do direct client virtual assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for direct client virtual assistant in Worcester, MA is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.36 per hour, depending on experience, location, and employer.

How does a Direct Client Virtual Assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What are Direct Client Virtual Assistants?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a Direct Client Virtual Assistant, and why are they important?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.
What are popular job titles related to Direct Client Virtual Assistant jobs in Worcester, MA? For Direct Client Virtual Assistant jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Direct Client Virtual Assistant jobs in Worcester, MA look for? The top searched job categories for Direct Client Virtual Assistant jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Direct Client Virtual Assistant jobs? Cities near Worcester, MA with the most Direct Client Virtual Assistant job openings:
Direct Client Virtual Assistant jobs near you
Client Services Assistant

Client Services Assistant

Tufts University

North Grafton, MA • On-site

$20.90 - $28.90/hr

Full-time

Re-posted 26 days ago

Tufts University rating

8.4

Company rating: 8.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

81st of 555 rated colleges and universities

Job description

Overview
The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year. Since 1979, we have offered high quality medical care, consultation, referral and emergency veterinary services for the care of dogs, cats and exotic pets. The hospital also serves as the primary clinical training environment for the veterinary students, interns and residents.
What You'll Do
The Client Service Assistant works as part of an integrated care team to provide high quality administrative support and service to external and internal customers. Responsibilities include greeting and registering clients, admitting and discharging patients, scheduling appointments, assisting callers and managing patient records. These functions are performed in the hospital lobby (as a greeter in the lobby) and the reception area. Specific allocation of responsibilities may change depending upon the needs of the hospital.
  • Reception Coordination - Provide exemplary face-to-face client service including the following:
    • Welcome, direct and assist clients and patients from our hospital lobby (greeter with mobile work station) or at the reception desk
    • Serve as a liaison between clients and hospital services
    • Register and arrive clients (both scheduled and emergency). Review and update client and patient information. Review estimate with client and collect deposit. Request client signatures on the inpatient consent form and estimate. Review hospital visitation and discharge policies.
    • Coordinate discharges with clinical team, give client finalized discharge report, medication and pet food as directed.
    • Complete day-end reconciliation of financial transactions.
    • Schedule appointments for clients.
    • Report client safety issues to Campus Police and supervisor.
    • Follow new reception protocols under COVID-19 safety guidelines. This includes all client interaction via phone.
    • Utilizing Cisco Jabber and Avaya for internal and external communication.
  • Medical Records - Manage all aspects of patients' medical records including:
    • Scan client records into Stringsoft.
    • Ensure quality of scanned records.
    • Print and copy medical records for clients as requested.
    • Miscellaneous Support of the Medical Records Dept. on an as needed basis.
  • Administration -
    • Appointment Management: Effectively manage clinician schedules including the following responsibilities:
    • Schedule initial and follow-up patient appointments with appropriate service and clinician. Cancel and reschedule appointments as needed.
    • Educate clients on hospital policies and protocols including financial policy.
    • Relay service-specific requirements and information to clients.
    • Establish medical record.
    • Coordinate and complete paperwork for drop-offs and discharges.

    Switchboard - Responsibilities include:
    • Receive and direct all incoming calls for SAH, HLA, Administration, and Wildlife.
    • Relay all inpatient updates to clients.
    • Call in emergency surgery teams.
    • Triage emergency calls and routing to the ER Staff as needed.
    • Locate clinical staff for priority calls
    • Take messages for all clinical staff.
    • Notify RDVMS of patient status.
    • Report any campus phone issues to Medford Telecommunication.
    • Respond to questions from the general public on hospital policy.
  • Miscellaneous - Other duties as assigned by supervisor and assistant supervisor.
    • Attend and participate in monthly meetings.
    • Complete Client Service Certification program.
    • Create and write SOPs (standard operating procedures) as they pertain to your job.
    • Create and complete annual goals that enhance department operations.
    • Attend annual CE in client service, wellness and leadership

What We're Looking For
Basic Requirements:
Knowledge and experience typically acquired by:
  • High School Diploma or equivalent
  • 2 years of customer service experience
  • Exceptional communication skills (both in person and by telephone).
  • Ability to prioritize multiple responsibilities within a busy clinical setting.
  • Ability to effectively work as a member of a diverse team of clinical and administrative professionals.
  • Skilled in providing empathy and compassion to bereaved clients
  • Basic computer skills including familiarity with Microsoft Office and the ability to learn the electronic medical record system. Able to type a minimum of 40 words per minute.
  • Ability to lift up to 40 lbs. with or without accommodation.

Preferred Qualifications:
  • Associate's Degree in relevant field of study. or
  • Bachelor's Degree in relevant field of study.
  • 3+ years of customer service experience, particularly in the fields of veterinary or human medicine
  • Experience in the Animal or Veterinary Industry
  • Exceptional Client Service Awards and/or acknowledgments
  • Knowledge of medical/veterinary terminology
  • Certifications in leadership development and/or client service areas

Pay Range
Minimum $20.90, Midpoint $24.90, Maximum $28.90
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

What Tufts University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply