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Digital Workplace Engineer Jobs (NOW HIRING)

NBME

Director, Digital Workplace

Philadelphia, PA · On-site

$163K - $203K/yr

Leads day-to-day digital workplace services including service desk, end-user support, device ... Partners with infrastructure engineering, technology operations, corporate applications, security ...

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Digital Workplace Engineer information

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$80.5K

$139.4K

$182.5K

How much do digital workplace engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for digital workplace engineer in the United States is $139,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,000.00 and $136,000.00 per year, depending on experience, location, and employer.

Is digital engineering in demand?

Digital Workplace Engineers are in high demand as organizations increasingly adopt digital tools and cloud-based solutions to improve collaboration and productivity. Skills in cloud platforms, automation, and cybersecurity are especially valuable in this growing field.

What engineer makes $500,000 a year?

A Digital Workplace Engineer typically does not earn $500,000 annually; such high salaries are more common in executive or specialized roles like senior cloud architects or CTOs. Highly experienced engineers with advanced skills in cloud platforms, cybersecurity, or enterprise architecture may reach high six-figure salaries, but $500,000 is rare for standard engineering positions. Compensation depends on industry, location, and company size.

What are some common challenges Digital Workplace Engineers face when supporting remote and hybrid teams?

Digital Workplace Engineers often encounter challenges ensuring seamless connectivity and secure access for remote and hybrid teams. They must proactively address compatibility issues between devices, manage software updates across various locations, and troubleshoot user problems related to collaboration tools. Additionally, maintaining a consistent user experience and upholding security standards while supporting a distributed workforce requires strong communication skills and adaptability. Being prepared to work closely with IT support, security, and end-users helps in effectively overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Digital Workplace Engineer, and why are they important?

To thrive as a Digital Workplace Engineer, you need expertise in IT infrastructure, networking, cloud platforms, and experience with workplace collaboration tools, often supported by a relevant degree or certifications like Microsoft 365 or Google Workspace. Familiarity with systems such as Active Directory, endpoint management solutions, and automation tools is typically required. Strong problem-solving, communication, and project management skills help you effectively support users and drive digital transformation. These abilities are crucial for ensuring seamless digital experiences, enhancing productivity, and maintaining secure, efficient workplace environments.

What is the difference between Digital Workplace Engineer vs IT Support Specialist?

AspectDigital Workplace EngineerIT Support Specialist
CredentialsCertifications like Microsoft 365, CompTIA, CiscoCompTIA A+, Network+, Microsoft Certified
Work EnvironmentDesigning, implementing, and maintaining digital workplace solutionsProviding technical support and troubleshooting
Employer & IndustryTech companies, large enterprises, consulting firmsIT service providers, corporate IT departments

The Digital Workplace Engineer focuses on creating and managing digital tools and platforms for employees, while the IT Support Specialist primarily provides technical assistance and resolves user issues. Both roles require technical certifications and work in corporate or tech environments, but their core responsibilities differ significantly.

What is a Digital Workplace Engineer?

A Digital Workplace Engineer is an IT professional who designs, implements, and manages digital tools and platforms that support remote and in-office collaboration within an organization. Their responsibilities often include configuring cloud services, managing collaboration platforms like Microsoft 365 or Google Workspace, and ensuring secure access to digital resources. They play a key role in enhancing employee productivity through technology, troubleshooting issues, and driving digital transformation initiatives. Digital Workplace Engineers also stay updated with the latest trends and best practices to continuously improve the work environment.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud infrastructure can earn $300,000 or more annually, especially with extensive experience, advanced skills, and certifications like AWS or Cisco. Executive or lead engineering roles in large organizations may also reach this compensation level, often including bonuses and stock options.

What does a digital workplace engineer do?

A digital workplace engineer designs, implements, and manages digital tools and systems that enable employees to collaborate and work efficiently. They often work with cloud platforms, collaboration software, and IT infrastructure, ensuring seamless user experiences and security. Strong technical skills, problem-solving abilities, and knowledge of enterprise technology are essential for this role.
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What states have the most Digital Workplace Engineer jobs? States with the most job openings for Digital Workplace Engineer jobs include:
What job categories do people searching Digital Workplace Engineer jobs look for? The top searched job categories for Digital Workplace Engineer jobs are:
Digital Workplace Engineer jobs near you
Infographic showing various Digital Workplace Engineer job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $139,368 per year, or $67 per hour.
Director, Digital Workplace

Director, Digital Workplace

National Board of Medical Examiners

Philadelphia, PA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

POSITION OVERVIEW

NBME is seeking a collaborative and service-oriented leader to lead the Digital Workplace function and oversee employee-facing technology services, including IT customer service, end-user services, device lifecycle management, productivity and collaboration platforms, workplace communications, training, and technology adoption. In this role, you will oversee day-to-day employee-facing technology support, including service desk operations, end-user support, productivity tools, collaboration platforms, and workplace technology adoption. You will partner across technology, security, communications, HR, and business teams to strengthen support models, improve service responsiveness, and develop roadmaps that enhance the employee technology experience. This is an opportunity to shape how people across NBME engage with the tools, services, and support they need to do their best work.

This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates within 50 miles of our office location in Philadelphia, PA. Please note that onsite interviews and onboarding at our Philadelphia office may be required for this role. If applicable, advance notice will be provided to support planning.

At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come.

RESPONSIBILITIES

  • Leads day-to-day digital workplace services including service desk, end-user support, device-related services, and productivity tool support.
  • Owns collaboration and workplace platform delivery for tools such as M365, messaging, conferencing, and content collaboration services.
  • Drives user support, service responsiveness, and issue resolution across employee-facing technology services.
  • Leads communications, training, and adoption activities to improve user readiness and effective use of workplace technologies.
  • Develops and executes roadmaps for digital workplace capabilities, support models, and employee productivity improvements.
  • Partners with infrastructure engineering, technology operations, corporate applications, security, communications, HR, and business teams to align workplace services to user and business needs.
  • Establishes service standards, support processes, knowledge content, and performance expectations for employee-facing services.
  • Leads and develops managers, support leaders, trainers, and workplace technology staff, establishing clear priorities, accountability, and performance expectations.
  • Manages workplace technology vendors, licensing, budget inputs, and service, adoption, and performance metrics.

QUALIFICATIONS

Skills and Abilities

  • Advanced knowledge of end-user technology services, service desk leadership, collaboration and productivity platforms, M365, communications, training, adoption, support process design, and employee technology enablement.

Experience

  • 10+ years of relevant experience in end-user technology, IT customer service, endpoint services, collaboration and productivity platforms, service management, or a related technology field, including demonstrated leadership and experience managing technical or service teams or managers.

Education

  • Bachelor's degree or equivalent experience. An advanced degree may be preferred.

Professional/Trade Certifications:

  • Preferred: ITIL, Microsoft 365, ServiceNow, change/adoption, collaboration platform or other relevant workplace technology certifications.

About NBME:

NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce.

Founded in 1915, NBME develops and manages the United States Medical Licensing Examination® with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations.

We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education.

Learn more on NBME's website.

NBME's Community Collaborations and Contributions

NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health.

Compensation we are offering for this position is at ($163,092 – 203,865) year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.

NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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