ZipRecruiter

Log In

1

Digital Support Representative Jobs (NOW HIRING)

Cover Care

Builder Support Representative

San Diego, CA · On-site

$20 - $24/hr

Builder Support Representative Position Purpose The Builder Support Representative provides ... Proficiency in Microsoft Office, ERP systems, and digital communication tools. * Attention to ...

Medix

Support Representative

Overland Park, KS · On-site

$19 - $20/hr

Job Summary Our client is seeking a Support Representative to perform a variety of crucial tasks ... Create and update "how-to" manuals and digital training tools for team training. Qualifications ...

Texas Dow Employees Credit Union

$15 - $19.25/hr

In an Inbound Call Center setting, the Digital Service & Support Representative will create exceptional member service experiences by maintaining a professional demeanor and delivering world class ...

boomtime

Support Representative

Albuquerque, NM · On-site +1

$17.50 - $23.50/hr

We are a data-driven digital marketing agency that leverages technology to unlock your potential ... This is a key role in supporting our core business, and a great springboard for growth within the ...

boomtime

Support Representative

Albuquerque, NM · Remote

$17.50 - $23.50/hr

We are a data-driven digital marketing agency that leverages technology to unlock your potential ... This is a key role in supporting our core business, and a great springboard for growth within the ...

HP Products

Sales Support Representative

Newport News, VA · On-site

$17.25 - $23.50/hr

... Sales Support Representatives who are ready to help customers, solve problems, and learn the ... General digital literacy including Microsoft Office. * Ability to quickly learn product knowledge ...

SUPPLY.com

Sales Support Representative

Newport News, VA · On-site

$17.25 - $23.50/hr

... Sales Support Representatives who are ready to help customers, solve problems, and learn the ... General digital literacy including Microsoft Office. * Ability to quickly learn product knowledge ...

HP Products

Sales Support Representative

Newport News, VA · On-site +1

$17.25 - $23.50/hr

... Sales Support Representatives who are ready to help customers, solve problems, and learn the ... General digital literacy including Microsoft Office. * Ability to quickly learn product knowledge ...

SUPPLY.com

Sales Support Representative

Newport News, VA · On-site +1

$17.25 - $23.50/hr

... Sales Support Representatives who are ready to help customers, solve problems, and learn the ... General digital literacy including Microsoft Office. * Ability to quickly learn product knowledge ...

previous pagenext page

Showing results 21-40

All JobsDigital Support Representative Jobs

Digital Support Representative information

See salary details

$12

$21

$43

How much do digital support representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for digital support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a digital support representative?

Digital Support Representatives are professionals who assist customers with issues or inquiries related to digital products and services, such as websites, apps, or online accounts. They provide support through digital channels like chat, email, or social media, helping to troubleshoot problems, answer questions, and guide users. Their goal is to ensure a positive customer experience and resolve technical or account-related issues efficiently.

What are the key skills and qualifications needed to thrive as a digital support representative?

To thrive as a Digital Support Representative, you need a solid understanding of customer service principles, proficiency in digital communication, and familiarity with troubleshooting common technical issues, often supported by a high school diploma or equivalent. Experience with CRM systems, help desk software, and live chat platforms such as Zendesk or Salesforce is typically required. Strong problem-solving abilities, patience, and effective written and verbal communication set top performers apart. These skills ensure efficient resolution of customer inquiries, enhance user satisfaction, and contribute to a positive brand reputation.

What are some common challenges faced by digital support representatives and how can they be managed?

Digital Support Representatives often encounter challenges such as handling high volumes of customer inquiries, troubleshooting diverse technical issues, and maintaining a positive customer experience through digital channels. To manage these, it's important to develop strong multitasking abilities, stay updated on product knowledge, and communicate clearly and empathetically. Many teams also use ticketing systems and collaborative platforms to streamline workflows and support each other when complex issues arise.

What job categories do people searching Digital Support Representative jobs look for?

The top searched job categories for Digital Support Representative jobs are:

Digital Support Representative jobs near you
Infographic showing various Digital Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Builder Support Representative

Cover Care

San Diego, CA • On-site

$20 - $24/hr

Full-time

Re-posted 14 days ago

Job description

Job Title: Builder Support Representative

Position Purpose
The Builder Support Representative provides exceptional customer service to assist and support pool builders via phone, email, and text. This role focuses on processing orders, scheduling field work, and ensuring a high level of customer satisfaction by proactively bridging communication gaps.

Essential Responsibilities

  • Communicate with pool builders through phone, text, and email.
  • Schedule installations and service appointments for builders.
  • Prepare quotes for auto covers, replacement covers, fences, and service requests.
  • Follow up daily on outstanding items (e.g., color, motor side).
  • Order new systems and replacement fabrics from APC.
  • Support retail customer orders and maintain builder accounts in ERP.
  • Collaborate with Area Managers and Technicians to manage inventory and resolve issues.

Secondary Responsibilities

  • Proactively reach out to builders for brochures, fabric samples, and other needs.
  • Monitor and report builder-specific sales trends.
  • Assist Inside Sales with CRM data maintenance.
  • Provide construction specifications and support accounting with invoice inquiries.
  • Perform other duties as assigned.

Qualifications

  • High School Diploma or GED required.
  • Sales and industry experience preferred.
  • Strong customer service background.

Skills & Abilities

  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Strong problem-solving and organizational skills.
  • Proficiency in Microsoft Office, ERP systems, and digital communication tools.
  • Attention to detail and ability to multitask effectively.

Physical Demands

  • Ability to sit or stand for extended periods in an office environment.
  • Ability to read reports, input data, and communicate effectively.

Qualifications

  • High School Diploma or GED required.
  • Sales and industry experience preferred.
  • Strong customer service background.

Skills & Abilities

  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Strong problem-solving and organizational skills.
  • Proficiency in Microsoft Office, ERP systems, and digital communication tools.
  • Attention to detail and ability to multitask effectively.

Physical Demands

  • Ability to sit or stand for extended periods in an office environment.
  • Ability to read reports, input data, and communicate effectively.

Apply