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Digital Services Coordinator Jobs (NOW HIRING)

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Resident Services Coordinator

Kenosha, WI · On-site

$19.50 - $25.25/hr

... digital literacy. * Exceptional verbal and written communication skills for interacting with ... Resident Services Coordinator Job Summary We are seeking a detail-oriented, empathetic, and tech ...

Maryland Zoo

Creative Services Coordinator

Baltimore, MD · On-site

$21.40/hr

Outputs include brochures, banners, temporary and permanent signage,digital, web, and email ... Additionally, the Creative Services Coordinator will support the Zoo's mission to save wildlife and ...

Maryland Zoo

Creative Services Coordinator

Baltimore, MD · On-site

$21.40/hr

The Creative Services Coordinator isresponsible for assisting with the productionof graphic design ... Outputs include brochures, banners, temporary and permanent signage,digital, web, and email ...

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Digital Services Coordinator information

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$58.9K

$94K

How much do digital services coordinator jobs pay per year?

As of Sep 4, 2026, the average yearly pay for digital services coordinator in the United States is $58,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a digital services coordinator?

Digital Services Coordinators are professionals responsible for managing and optimizing a company's digital platforms and services. They coordinate the delivery of digital content, oversee website updates, and ensure a seamless user experience across digital channels. Often, they work closely with IT, marketing, and customer service teams to implement digital strategies, monitor performance analytics, and troubleshoot issues. Their role is vital in helping organizations maintain a strong and effective online presence.

What skills and qualifications does a digital services coordinator need?

To thrive as a Digital Services Coordinator, you need a strong background in digital marketing, project management, and content creation, often supported by a relevant degree or experience in a digital environment. Familiarity with content management systems (CMS), analytics tools like Google Analytics, and project management platforms such as Trello or Asana is typically required. Excellent organizational skills, attention to detail, and effective communication are vital soft skills for coordinating teams and ensuring project success. These competencies are crucial to efficiently manage digital projects, optimize online presence, and deliver quality digital services.

How does a digital services coordinator typically collaborate with other departments within an organization?

A Digital Services Coordinator often acts as a bridge between technical teams, marketing, and customer service departments. They work closely with IT to ensure digital platforms function smoothly and with marketing to align online content with broader campaigns. Collaboration with customer service teams helps the coordinator understand user pain points and improve digital experiences. Regular cross-department meetings and project management tools are commonly used to keep initiatives on track and ensure all stakeholders are aligned.

What is the difference between Digital Services Coordinator vs Digital Marketing Specialist?

AspectDigital Services CoordinatorDigital Marketing Specialist
CredentialsTypically requires a bachelor's degree in digital media, communications, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentWorks in digital service delivery, website management, and client support within organizationsFocuses on marketing campaigns, social media, and brand promotion
Employer & Industry UsageCommon in tech, nonprofit, and corporate sectors managing digital platformsPrevalent in advertising, marketing agencies, and corporate marketing teams

While both roles involve digital platforms, the Digital Services Coordinator primarily manages digital services and client support, whereas the Digital Marketing Specialist focuses on marketing campaigns and brand promotion. Understanding these differences helps in choosing the right career path or job search focus.

More about Digital Services Coordinator jobs

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Digital Services Coordinator jobs near you
Infographic showing various Digital Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,921 per year, or $28.3 per hour.

Digital Project Coordinator

Coffey Communications

Walla Walla, WA

$30.36 - $40.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Manages relationships with clients and serves as the primary day-to-day contact.

  • Leads client production kick-offs, discovery calls, and project meetings to coordinate digital projects and ensure client needs are met.

  • Organizes and facilitates client-requested development projects, reviews requests, and supports the website build process to improve website effectiveness.

Job description

DIGITAL PROJECT COORDINATOR
This position is not remote and the candidate must be located in Walla Walla, WA

Position summary:
Owns the relationship between clients and Digital Services staff, from the start of client site build processes and throughout the entirety of the client’s relationship with Coffey Communications. Ensures that digital projects and client requests are produced in a timely manner and within budget. Works with team members and partners with other departments as needed to meet client requirements. Documents client feedback in the Customer Relationship Management software and shares information with appropriate staff. Develops and maintains a comprehensive knowledge of Coffey’s processes, procedures, products and services.
Essential job functions:
  • Manages relationships with an assigned group of clients and serves as the primary day-to-day contact. Adept at solving issues directly while being a strong delegator who collaborates closely with clients to ensure their needs are met.
  • Participates in new client kickoff and meet-and-greet meetings as assigned to new client accounts and set up by business development staff.
  • Leads client production kick offs and discovery calls with clients in partnership with appropriate Coffey staff.
  • Maintains a thorough understanding of the technologies and programs related to the development and operation of Digital Services products and services. Trains and assists clients with their use of Digital Services products and services.
  • Leads project meetings with the clients and the appropriate internal Coffey staff. Balances team workload and schedule to fulfill daily work requests.
  • Guides the website build process to enhance effectiveness of client websites, recommending best practices in site builds, user experience and website functionality.
  • Evaluates potential client production-related challenges and recognizes potential new business opportunities. Works with the Digital amp; Publications Operations Manager to develop and implement solutions and presents pricing for additional projects to clients.
  • Obtains and maintains a keen awareness of Coffey products and services. Understands the role of key departments.
  • Strategizes new approaches, policies and procedures to effect continual improvement in Coffey’s ability to meet and exceed clients’ needs and expectations.
  • Organizes the development backlog and support tickets and reviews requests as they are submitted by the client and/or Coffey staff. Serves as facilitator of client-requested development projects for assigned accounts.

Other responsibilities:
  • Captures all relevant client information.
  • Reports information to Digital amp; Publications Operations Manager concerning staff achievements or problems in fulfilling assignments.
  • Travels to visit clients occasionally, either on-location or at industry trade shows, as requested or required by the scope of the project.
  • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing.

Education, experience and skills:
  • Bachelor’s degree in marketing, communications, public relations, business, English or journalism—or equivalent related education or experience.
  • Minimum of three years of customer service experience building open and trusting client relationships.
  • Strong oral, written and interpersonal skills. Demonstrated ability to communicate clearly and positively with clients and colleagues. The ability to consult, coach and influence clients in diverse business environments.
  • Strong organizational skills. Ability to inspire collaboration and ideas in a team environment.
  • Ability to conceptualize production improvements and strategize procedures to transform challenges into opportunities. Analytical and problem-solving ability.
  • A solid understanding of both business and client goals and how they relate.
  • Self-motivation, evidence of initiative and a demonstrated ability to prioritize work to meet scheduled deadlines and promote positive relations. Ability to juggle many responsibilities and remain flexible.

Benefits Summary:
Paid time off (PTO)
Holidays
Health insurance (medical/dental/vision)
Health savings account
Life and long-term care insurance
Identity theft protection
Retirement plan + matching
Wellness benefits
For a full list of our benefits, please visit our website: https://www.coffeycomm.jobs/benefits/
Compensation Range: $30.36 - $40.49 / hour

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