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Digital Performance Manager Jobs (NOW HIRING)

BMG360

Digital Video Performance Analyst

Shelton, CT

$70K/yr

Digital Video Performance Analyst POSITION OVERVIEW BMG360 is a performance marketing agency ... Analysis * Build and manage CTV and digital video campaigns from concept to execution, ensuring ...

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Digital Performance Manager information

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$40K

$99.5K

$153.5K

How much do digital performance manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for digital performance manager in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the difference between Digital Performance Manager vs Digital Marketing Manager?

AspectDigital Performance ManagerDigital Marketing Manager
Primary FocusOptimizing digital campaigns and performance metricsDeveloping overall marketing strategies and brand promotion
Skills & CertificationsData analysis, PPC, SEO, Google AnalyticsContent creation, branding, marketing strategy
Work EnvironmentPerformance marketing teams, digital agenciesMarketing departments, advertising agencies
Common UsageIn industries focusing on ROI and campaign metricsIn broader marketing and brand management roles

The Digital Performance Manager primarily focuses on optimizing digital campaigns through data analysis and performance metrics, while the Digital Marketing Manager oversees overall marketing strategies and brand initiatives. Both roles require digital marketing knowledge, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Digital Performance Manager, and why are they important?

To thrive as a Digital Performance Manager, you need expertise in digital marketing, data analysis, and campaign optimization, often supported by a degree in marketing, business, or a related field. Proficiency in analytics platforms like Google Analytics, advertising tools such as Google Ads and Facebook Ads Manager, and familiarity with SEO/SEM strategies are typically required. Strong communication, strategic thinking, and problem-solving skills help in collaborating with cross-functional teams and translating data insights into actionable strategies. These skills and qualities are essential to drive measurable business growth, maximize ROI, and adapt to the fast-evolving digital landscape.

How does a Digital Performance Manager typically collaborate with other teams to optimize campaign outcomes?

Digital Performance Managers work closely with cross-functional teams such as creative, content, analytics, and paid media specialists to ensure campaigns meet business objectives. They often provide data-driven insights to guide creative direction, set measurable KPIs, and adjust strategies in real time. Regular meetings and performance reviews are common, enabling swift responses to trends or underperformance, and fostering a collaborative environment that drives continuous improvement.

What is a Digital Performance Manager?

A Digital Performance Manager is a professional responsible for overseeing and optimizing online marketing campaigns to achieve key business goals, such as increased traffic, conversions, and ROI. They analyze data from various digital channels, including paid advertising, social media, and search engines, to assess performance and identify growth opportunities. Their role involves developing strategies, implementing campaigns, and using analytics tools to track progress and ensure digital initiatives align with overall business objectives.
More about Digital Performance Manager jobs
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Digital Performance Manager jobs near you
Infographic showing various Digital Performance Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $99,528 per year, or $47.9 per hour.
Performance Manager

Performance Manager

The Metropolitan Opera

New York, NY

$60K - $70K/yr

Full-time

Posted 2 days ago

Job description

The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises full-time, part-time, union, and non-union front-of-house staff and partners with House Management to maintain consistently high service standards across every event as well as coach and motivate team members to deliver excellent guest service.
Primary Responsibilities
  • Resolves guest, staff, and operational issues in an equitable, professional, and courteous manner as well as helps design and implement effective training programs for front-of-house guest service team members, including customer service, accessibility, emergency preparedness, and workplace safety.
  • Support the Met’s commitment to guest care by reinforcing high service standards, providing timely coaching, and focusing staff on key service priorities for each performance.
  • Foster a positive, professional, inclusive, and service-oriented work environment for all guest service team members.
  • Ensure that all public spaces are clean, free of obstructions and ready for guests with the high standards of the Metropolitan Opera house.
  • Lead pre-show front-of-house briefings to ensure staff are informed about performance details, audience needs, accessibility considerations, special events, and operational updates.
  • Troubleshoot and document event-day incidents, including guest concerns, client needs, staff matters, safety issues, and operational challenges.
  • Address staff issues in real time when appropriate, escalate matters to management as needed, and follow up in a timely and effective manner.
  • Prepare nightly post-event Performance Reports and document incidents accurately, thoroughly, and on schedule.
  • Review and submit weekly front-of-house staff payrolls.
  • Maintain current knowledge of emergency evacuation procedures, accessibility practices, guest care standards, and event operations as they relate to patrons and staff.
  • Coordinate with NYPD, FDNY, Lincoln Center, and other partners during performance periods, as necessary.
Skills and Qualifications

  • Three to five years of experience in a cultural, entertainment, hospitality, or sports venue, with demonstrated success managing public-facing teams and varying audiences. 

  • Demonstrated understanding of venue operations, guest safety practices, emergency procedures, and public-facing service standards. 

  • Knowledge of ADA requirements and accessibility best practices as they relate to guest services preferred. 

  • Comfort using mobile devices, digital ticketing tools, and guest service technology; ability to assist patrons with e-tickets and related digital access needs. 

  • Experience managing union staff or familiarity with collective bargaining agreements preferred. 

  • Excellent problem-solving, communication, and decision-making skills, with the ability to follow established reporting lines and escalate issues appropriately. 

  • Familiarity or experience using digital scheduling platforms to manage the hospitality teams schedules  

  • Ability to remain calm, professional, and effective under pressure. 

  • F-03 and F-04 certifications required.  

  • Preferred experience with Tessitura or a comparable ticketing/customer relationship management system, along with proficiency in the Microsoft Office suite. 

Physical Demands

  • Must be able to stand for the majority of the shift. 

  • Ability to work a flexible schedule, including nights, weekends, holidays, and split days off, in a high-volume world class live performance environment. 

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.