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Digital Banking Manager Jobs (NOW HIRING)

Description The position of Digital Banking Analyst will be responsible for the daily support of ... Perform duties as assigned by manager Equal Opportunity Employer/Veterans/Disabled

You will learn and assist management with sales campaigns and new digital banking technology roll outs, internal training, support, and adoption. Benefits: * Paid internship! * Mission-led Bank with ...

Petersburg, Winter Park, Mount Dora , and a growing digital presence , we're proving that banking ... As the last step in the process, we will ask you to connect us to former mentors and managers for a ...

The Digital Banking Architect is responsible for designing, governing, and evolving the bank ... Soft Skills Strong communication and stakeholder management. Strategic thinking with hands-on ...

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Digital Banking Manager information

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$31.5K

$116K

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How much do digital banking manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for digital banking manager in the United States is $116,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Banking Manager, and why are they important?

To thrive as a Digital Banking Manager, you need expertise in digital banking platforms, financial services, project management, and a relevant degree in finance, business, or IT. Familiarity with core banking systems, mobile banking applications, cybersecurity protocols, and certifications like PMP or CISM are typically required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving innovation and managing cross-functional teams. These skills ensure the secure delivery of digital solutions, enhance customer experience, and support the bank’s strategic digital transformation.

What is the highest paid position in a bank?

In banking, the highest paid positions are typically executive roles such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), or Chief Risk Officer (CRO). These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee the bank's strategic direction and operations.

Is being an RM a stressful job?

Being a Relationship Manager (RM) in digital banking can be stressful due to managing client relationships, meeting sales targets, and handling compliance requirements. The role often involves high-pressure situations and requires strong communication and organizational skills. Stress levels vary depending on workload, client demands, and organizational support.

What does a digital banking manager do?

A digital banking manager oversees the development and implementation of online banking services, ensuring a seamless digital experience for customers. They coordinate with IT, marketing, and compliance teams, analyze digital performance metrics, and stay updated on industry trends to improve digital offerings. Strong knowledge of banking technology, cybersecurity, and customer service is essential for this role.

What is a digital banking job?

A digital banking job involves managing and developing online banking services, including digital platforms, mobile apps, and electronic transactions. Roles often require knowledge of financial technology, cybersecurity, and customer experience, with skills in data analysis and software tools. These positions support the digital transformation of banking services to improve efficiency and customer access.

What are some common challenges faced by Digital Banking Managers, and how can they be effectively addressed?

Digital Banking Managers often encounter challenges such as ensuring seamless customer experiences across digital platforms, staying compliant with evolving regulations, and integrating new technologies with legacy systems. Effective communication and close collaboration with IT, compliance, and customer service teams are essential to address these issues. Proactively staying informed about industry trends and leveraging customer feedback can help anticipate and resolve potential pain points, ultimately leading to more robust digital banking solutions.

What is a Digital Banking Manager?

A Digital Banking Manager is a professional responsible for overseeing and enhancing a bank’s digital platforms and services, such as online and mobile banking. They manage the development, implementation, and optimization of digital banking products to ensure a seamless customer experience. This role also involves analyzing market trends, collaborating with IT and marketing teams, and ensuring compliance with regulations. Digital Banking Managers play a key part in driving digital transformation and innovation within financial institutions.
More about Digital Banking Manager jobs
What cities are hiring for Digital Banking Manager jobs? Cities with the most Digital Banking Manager job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking Manager jobs? States with the most job openings for Digital Banking Manager jobs include:
Infographic showing various Digital Banking Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $116,035 per year, or $55.8 per hour.
Digital Banking Analyst

Digital Banking Analyst

City Bank

Lubbock, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Description
The position of Digital Banking Analyst will be responsible for the daily support of the digital banking suite of products. This individual will be asked to learn all aspects of the different technology solutions we offer including but not limited to debit cards, online & mobile banking, gift cards, bill pay, voice banking, ATMs, digital wallets, BNK N GO, and Docu-Sign. This individual must work well in a fast paced, team environment while maintaining a high regard for our internal and external customers staying consistent with the banks mission statement. This individual will have a passion for working in the fintech space and have a desire to continually be learning new things. Essential Duties
  1. Consistently demonstrates the City Bank Promises and complies with all policies and regulations
  2. Represent the bank to the customer (internal and external) in a courteous and professional manner while providing prompt, efficient, and accurate service
  3. Maintain a clean work area as well as a professional appearance
  4. Prepare tickets as assigned to adjust for product income and expense
  5. Respond to support emails, calls, and online messages received from internal and external customers
  6. Act quickly on time-sensitive requests
  7. Establish, prepare, and store customer information in a secure manner to comply with Information Security policy
  8. Familiarity and comfort using smartphone and tablets of any brand
  9. Participate in development opportunities as assigned by the manager
  10. Perform duties as assigned by manager

Equal Opportunity Employer/Veterans/Disabled


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About City Bank

Sourced by ZipRecruiter

We come to work each day with a purpose that guides all our interactions. And, we truly value our three Fs - Faith, Family, Fun. Purpose: To use the power of relationships to help people succeed and live better Mission: We will build lasting relationships by delivering financial solutions with unrivaled customer service…one customer at a time. Vision: Our greatest achievement is when we help our stakeholders succeed – resulting in growth, profitability, and longevity for all.

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Lubbock, TX, US

Year founded

1941

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