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Digital Banking Manager Jobs (NOW HIRING)

Bank OZK

Digital Banking Specialist I

Ozark, AR · On-site

Job Purpose & Scope Responsible for assisting Digital Banking management in all duties within the Digital Banking department including enrolling and maintaining customers in Voice Banking, Internet ...

Bank OZK

Digital Banking Specialist I

Ozark, AR · On-site

Job Purpose & Scope Responsible for assisting Digital Banking management in all duties within the Digital Banking department including enrolling and maintaining customers in Voice Banking, Internet ...

Park State Bank

Digital Banking Specialist

Duluth, MN

$24 - $27/hr

Partner with Retail, Treasury Management, and Operations teams to support digital banking adoption, onboarding, and customer education. Digital Banking Operations & Administration * Perform daily ...

Bank OZK

Digital Banking Specialist I

Ozark, AR

Job Purpose & Scope Responsible for assisting Digital Banking management in all duties within the Digital Banking department including enrolling and maintaining customers in Voice Banking, Internet ...

Bank OZK

Digital Banking Specialist I

Ozark, AR

Job Purpose & Scope Responsible for assisting Digital Banking management in all duties within the Digital Banking department including enrolling and maintaining customers in Voice Banking, Internet ...

Stockman Bank

DIGITAL BANKING SPECIALIST

Billings, MT · On-site

Report system performance issues to vendor, business unit(s) and management. * Participate in ... Prior experience in Digital banking, bank operations, project coordination, or similar financial ...

IntraEdge

Digital Banking Architect

Atlanta, GA · On-site

The Digital Banking Architect is responsible for designing, governing, and evolving the bank ... Soft Skills Strong communication and stakeholder management. Strategic thinking with hands-on ...

IntraEdge

Digital Banking Architect

Atlanta, GA

The Digital Banking Architect is responsible for designing, governing, and evolving the bank ... Soft Skills Strong communication and stakeholder management. Strategic thinking with hands-on ...

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How much do digital banking manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for digital banking manager in the United States is $116,035.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $137,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Banking Manager, and why are they important?

To thrive as a Digital Banking Manager, you need expertise in digital banking platforms, financial services, project management, and a relevant degree in finance, business, or IT. Familiarity with core banking systems, mobile banking applications, cybersecurity protocols, and certifications like PMP or CISM are typically required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving innovation and managing cross-functional teams. These skills ensure the secure delivery of digital solutions, enhance customer experience, and support the bank’s strategic digital transformation.

What are some common challenges faced by Digital Banking Managers, and how can they be effectively addressed?

Digital Banking Managers often encounter challenges such as ensuring seamless customer experiences across digital platforms, staying compliant with evolving regulations, and integrating new technologies with legacy systems. Effective communication and close collaboration with IT, compliance, and customer service teams are essential to address these issues. Proactively staying informed about industry trends and leveraging customer feedback can help anticipate and resolve potential pain points, ultimately leading to more robust digital banking solutions.

What is a Digital Banking Manager?

A Digital Banking Manager is a professional responsible for overseeing and enhancing a bank’s digital platforms and services, such as online and mobile banking. They manage the development, implementation, and optimization of digital banking products to ensure a seamless customer experience. This role also involves analyzing market trends, collaborating with IT and marketing teams, and ensuring compliance with regulations. Digital Banking Managers play a key part in driving digital transformation and innovation within financial institutions.
More about Digital Banking Manager jobs
What cities are hiring for Digital Banking Manager jobs? Cities with the most Digital Banking Manager job openings:
What are the most commonly searched types of Digital Banking jobs? The most popular types of Digital Banking jobs are:
What states have the most Digital Banking Manager jobs? States with the most job openings for Digital Banking Manager jobs include:
What job categories do people searching Digital Banking Manager jobs look for? The top searched job categories for Digital Banking Manager jobs are:
Digital Banking Manager jobs near you
Infographic showing various Digital Banking Manager job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $116,035 per year, or $55.8 per hour.
Digital Banking Specialist I

Digital Banking Specialist I

Bank OZK

Ozark, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Bank OZK rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

65th of 141 rated banks

Job description

Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope
Responsible for assisting Digital Banking management in all duties within the Digital Banking department including enrolling and maintaining customers in Voice Banking, Internet Banking, ATM/debit cards, online account opening, and ATM/mobile deposit review, and in providing assistance/guidance to branch employees. Performs initial and ongoing problem analysis when system problems occur.
Essential Job Functions
  1. Assists branch employees with Digital Banking related issues.
  2. Verifies, orders, and processes ATM/debit cards.
  3. Verifies and enrolls customers in Online and Mobile Banking.
  4. Verifies and assists customers within online account opening.
  5. Verifies and performs review on ATM/Mobile deposit review.
  6. Performs routine maintenance requests from customers and branches on ATM/debit cards.
  7. Performs routine maintenance requests on customer accounts in Voice and Internet Banking. 8. Scans and indexes Digital Banking forms.
  8. Answers customer service related telephone calls when necessary.
  9. Maintains good punctuality and attendance at work.
  10. Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities
  1. Knowledge of online and digital banking systems.
  2. Knowledge of imaging systems.
  3. Ability to communicate effectively both verbally and in writing.
  4. Ability to demonstrate excellent and effective customer service skills.
  5. Ability to work independently without close supervision.
  6. Ability to adapt well to change.
  7. Ability and desire to respond promptly to customer needs.
  8. Ability to maintain confidentiality.
  9. Ability to troubleshoot issues on standard, sensitive, and/or complex accounts.
  10. Ability to demonstrate accuracy, thoroughness, and attention to detail.
  11. Ability to interact effectively and professionally with management and staff at all levels.
  12. Ability to train and mentor junior staff.
  13. Ability to learn, follow, and interpret Bank policies and procedures.
  14. Ability to work extended hours as necessary to accomplish work objectives.
  15. Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.

Basic Qualifications
  1. High school diploma or equivalent required.
  2. Minimum of one (1) year of experience using a computer, including Microsoft Word and Excel, required.
  3. Experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required.

Job Expectations
Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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