Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... This includes Monitoring and trouble shooting. Extensive Technical and administrative knowledge in ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... This includes Monitoring and trouble shooting. Extensive Technical and administrative knowledge in ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... This includes Monitoring and trouble shooting. Extensive Technical and administrative knowledge in ...
Position: - Avaya Aspect Dialer Location: - Dallas, TX Joining Mode: - 6+ Month Contract ... This includes Monitoring and trouble shooting. Extensive Technical and administrative knowledge in ...
The Dialer Manager serves as the strategic owner of Selene's outbound dialing programs, campaign ... Monitor campaign performance and make strategic recommendations to improve results, efficiency, and ...
The Dialer Manager serves as the strategic owner of Selene's outbound dialing programs, campaign ... Monitor campaign performance and make strategic recommendations to improve results, efficiency, and ...
Dialer Administrator
London, KY · Hybrid
$24 - $33.50/hr
Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...
Dialer Administrator
London, KY · Hybrid
$24 - $33.50/hr
Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...
Dialer Administrator
London, KY · Hybrid
$24 - $33.50/hr
The Dialer Administrator is responsible for the design, configuration, implementation, and ... Monitors platform performance, troubleshoots issues, and supports operational continuity, including ...
Dialer Administrator
London, KY · Hybrid
$24 - $33.50/hr
The Dialer Administrator is responsible for the design, configuration, implementation, and ... Monitors platform performance, troubleshoots issues, and supports operational continuity, including ...
Dialer Administrator
London, KY · On-site
$24 - $33.50/hr
Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...
Dialer Administrator
London, KY · On-site
$24 - $33.50/hr
Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...
Dialer Administrator
London, KY · Hybrid
$24 - $33.50/hr
Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...
Dialer Administrator
London, KY · Hybrid
$24 - $33.50/hr
Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...
Monitor call pacing, agent utilization, and system performance to improve connect rates and reduce dropped calls. • Troubleshooting & Support: Diagnose and resolve dialer issues, coordinate with ...
Monitor call pacing, agent utilization, and system performance to improve connect rates and reduce dropped calls. • Troubleshooting & Support: Diagnose and resolve dialer issues, coordinate with ...
... Monitor system health and manage incident resolution in collaboration with operations. Scaled Agile Leadership - Lead all Agile ceremonies (PI planning, sprint reviews, retrospectives). - Support ...
... Monitor system health and manage incident resolution in collaboration with operations. Scaled Agile Leadership - Lead all Agile ceremonies (PI planning, sprint reviews, retrospectives). - Support ...
Sr. Dialer Technical System Administrator (Alveria/Noble)
Pittsburgh, PA · On-site
$110K - $130K/yr
Monitor call pacing, agent utilization, and system performance to improve connect rates and reduce dropped calls. * Troubleshooting & Support: Diagnose and resolve dialer issues, coordinate with ...
Sr. Dialer Technical System Administrator (Alveria/Noble)
Pittsburgh, PA · On-site
$110K - $130K/yr
Monitor call pacing, agent utilization, and system performance to improve connect rates and reduce dropped calls. * Troubleshooting & Support: Diagnose and resolve dialer issues, coordinate with ...
... Monitor system health and manage incident resolution in collaboration with operations. Scaled Agile Leadership - Lead all Agile ceremonies (PI planning, sprint reviews, retrospectives). - Support ...
... Monitor system health and manage incident resolution in collaboration with operations. Scaled Agile Leadership - Lead all Agile ceremonies (PI planning, sprint reviews, retrospectives). - Support ...
Dialer Systems Administrator
Austin, TX · On-site
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Dialer Systems Administrator
Austin, TX · On-site
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Dialer Systems Administrator
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Quick apply
Dialer Systems Administrator
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Dialer Systems Administrator
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Quick apply
Dialer Systems Administrator
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Dialer Systems Administrator
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Dialer Systems Administrator
$70K - $80K/yr
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Contact Management Associate
Plano, TX · On-site
$48K - $72K/yr
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
Contact Management Associate
Plano, TX · On-site
$48K - $72K/yr
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
Contact Management Associate
Plano, TX · On-site
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
Contact Management Associate
Plano, TX · On-site
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
Contact Management Associate
Atlanta, GA · On-site
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
Contact Management Associate
Atlanta, GA · On-site
This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...
Dialer Monitor information
See salary details
$11K - $13.5K
0% of jobs
$13.5K - $16K
0% of jobs
$16K - $18.5K
0% of jobs
$18.5K - $21K
0% of jobs
$21K - $23.5K
0% of jobs
$23.5K - $26K
0% of jobs
$26K - $28.5K
11% of jobs
$28.5K - $31K
9% of jobs
$31K - $33.5K
4% of jobs
$33.5K is the 25th percentile. Wages below this are outliers.
$33.5K - $36K
26% of jobs
$37.2K is the 75th percentile. Wages above this are outliers.
$36K - $38.5K
49% of jobs
$11K
$34.8K
$38.5K
How much do dialer monitor jobs pay per year?
As of Jul 25, 2026, the average yearly pay for dialer monitor in the United States is $34,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $37,500.00 per year, depending on experience, location, and employer.
What is a Dialer Monitor job?
A Dialer Monitor is responsible for overseeing and managing an outbound dialing system in a call center. They ensure compliance with dialing regulations, monitor call performance, and adjust settings to optimize efficiency. Their role involves tracking metrics, troubleshooting technical issues, and assisting agents with connectivity or system-related concerns. Effective Dialer Monitors help maximize productivity while maintaining call quality and adherence to company policies.
What are the typical responsibilities of a Dialer Monitor during a workday?
A Dialer Monitor’s primary responsibilities include overseeing outbound dialing systems to maximize agent productivity and campaign results, monitoring call flows, and ensuring compliance with calling regulations. They often adjust calling strategies in real time, generate performance reports, and address any technical issues affecting the dialing platform. Collaborating closely with call center agents, supervisors, and quality assurance teams is also common. This role is crucial for maintaining efficient call operations, hitting performance targets, and ensuring customers receive a consistent experience.
What are the key skills and qualifications needed to thrive in the Dialer Monitor position, and why are they important?
To excel as a Dialer Monitor, candidates generally need strong analytical abilities, attention to detail, and prior experience in a call center or customer service environment. Familiarity with outbound dialing systems (such as Predictive, Preview, or Power Dialers), call monitoring software, and CRM tools is highly beneficial. Excellent communication, problem-solving skills, and the ability to work both independently and as part of a team can help individuals stand out in this role. These abilities are vital for optimizing call campaigns, maintaining compliance standards, and ensuring efficient operations.
More about Dialer Monitor jobs
What states have the most Dialer Monitor jobs? States with the most job openings for Dialer Monitor jobs include:
What job categories do people searching Dialer Monitor jobs look for? The top searched job categories for Dialer Monitor jobs are:
Job description
Company Description
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Job Description
Position: - Avaya Aspect Dialer
Location: - Dallas, TX
Joining Mode: - 6+ Month Contract
Job Description:-
Experience in technical support for High Volume Enterprise deployment of ALM/UIP Systems is highly desired. This includes Monitoring and trouble shooting.
Extensive Technical and administrative knowledge in Aspect products specifically ACD,ALM, UIP, AQM and CallMiner
Knowledge and Experience in Contact Center ACD integration on platforms such as Avaya, Genesys, and Cisco
Practical experience of solution deployments involving contact center solutions including Cisco ICM, IVR, NICE Call Recording, and AcmePacket Session Border Controllers
Key Responsibilities
Lead installation/deployment effort with the vendor and document technical details (HLD, LLD, BRD and PAR documents)
Build and document Test Plan, Test Cases against requirements.
Good presentations skills, to support Client Manager for preparation of presentation deck.
Excellent communications skills written and verbal
Problem solving techniques
Effectively present technical information clearly and concisely
Documentation - Functional Specifications and Technical References.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Eros Technologies
Sourced by ZipRecruiter
We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.
Industry
Human resources consulting services
Company size
1,001 - 5,000 Employees
Headquarters location
Lewes, DE, US
Year founded
2015