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Dialer Monitor Jobs (NOW HIRING)

Selene Holdings

Dialer Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Dialer Manager serves as the strategic owner of Selene's outbound dialing programs, campaign ... Monitor campaign performance and make strategic recommendations to improve results, efficiency, and ...

Attain Finance

Dialer Administrator

London, KY · Hybrid

$24 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitors platform performance, troubleshoots issues, and supports operational continuity, including ... outbound dialer platforms. * Experience with one or more of the following technologies: * NICE ...

DaBella

Dialer Systems Administrator

Austin, TX · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...

Dabella

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...

Dabella

Dialer Systems Administrator

Austin, TX

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and fine-tune call pacing, system performance, and platform reliability to maximize ... Working knowledge of dialer configurations and list management * Proven ability to support call ...

Hyundai Capital

Contact Management Associate

Plano, TX

  • Medical

  • Dental

  • Vision

  • Retirement

This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...

Hyundai Capital

Contact Management Associate

Plano, TX · On-site

$48K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

This role is responsible for monitoring vendor dialer productivity and providing strategy guidance by delivering specific strategy logic to the vendors. In addition to dialer administration, this ...

Tata Consultancy Service Limited

Engineer

Pittsburgh, PA · On-site

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor call pacing, agent utilization, and system performance to improve connect rates and reduce dropped calls. * Troubleshooting & Support: Diagnose and resolve dialer issues, coordinate with ...

Affirm

Resolutions Lead

$88K - $138K/yr

  • Medical

  • Dental

  • Vision

Monitor dialer and agent performance metrics, identifying trends and opportunities to improve productivity, kept dollars, contact rates, and operational efficiency * Partner cross-functionally with ...

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Dialer Monitor information

See salary details

$11K

$34.8K

$38.5K

How much do dialer monitor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for dialer monitor in the United States is $34,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What is a dialer monitor?

A Dialer Monitor is responsible for overseeing and managing an outbound dialing system in a call center. They ensure compliance with dialing regulations, monitor call performance, and adjust settings to optimize efficiency. Their role involves tracking metrics, troubleshooting technical issues, and assisting agents with connectivity or system-related concerns. Effective Dialer Monitors help maximize productivity while maintaining call quality and adherence to company policies.

What are the typical responsibilities of a dialer monitor during a workday?

A Dialer Monitor’s primary responsibilities include overseeing outbound dialing systems to maximize agent productivity and campaign results, monitoring call flows, and ensuring compliance with calling regulations. They often adjust calling strategies in real time, generate performance reports, and address any technical issues affecting the dialing platform. Collaborating closely with call center agents, supervisors, and quality assurance teams is also common. This role is crucial for maintaining efficient call operations, hitting performance targets, and ensuring customers receive a consistent experience.

What are the key skills and qualifications needed to thrive in the dialer monitor position, and why are they important?

To excel as a Dialer Monitor, candidates generally need strong analytical abilities, attention to detail, and prior experience in a call center or customer service environment. Familiarity with outbound dialing systems (such as Predictive, Preview, or Power Dialers), call monitoring software, and CRM tools is highly beneficial. Excellent communication, problem-solving skills, and the ability to work both independently and as part of a team can help individuals stand out in this role. These abilities are vital for optimizing call campaigns, maintaining compliance standards, and ensuring efficient operations.

More about Dialer Monitor jobs

What states have the most Dialer Monitor jobs?

States with the most job openings for Dialer Monitor jobs include:

What job categories do people searching Dialer Monitor jobs look for?

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Dialer Monitor jobs near you
Infographic showing various Dialer Monitor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.

Avaya Aspect Dialer

EROS Technologies, Inc.

Dallas, TX • On-site

Contractor

Re-posted 17 days ago

Job description

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Position: - Avaya Aspect Dialer

Location: - Dallas, TX

Joining Mode: - 6+ Month Contract

Job Description:-

Experience in technical support for High Volume Enterprise deployment of ALM/UIP Systems is highly desired. This includes Monitoring and trouble shooting.
Extensive Technical and administrative knowledge in Aspect products specifically ACD,ALM, UIP, AQM and CallMiner
Knowledge and Experience in Contact Center ACD integration on platforms such as Avaya, Genesys, and Cisco
Practical experience of solution deployments involving contact center solutions including Cisco ICM, IVR, NICE Call Recording, and AcmePacket Session Border Controllers
Key Responsibilities
Lead installation/deployment effort with the vendor and document technical details (HLD, LLD, BRD and PAR documents)
Build and document Test Plan, Test Cases against requirements.
Good presentations skills, to support Client Manager for preparation of presentation deck.
Excellent communications skills written and verbal
Problem solving techniques
Effectively present technical information clearly and concisely
Documentation - Functional Specifications and Technical References.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Eros Technologies logo

About Eros Technologies

Sourced by ZipRecruiter

We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.

Industry

Human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Lewes, DE, US

Year founded

2015

Social media

Facebook

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