ZipRecruiter

Log In

1

Dialer Monitor Jobs (NOW HIRING)

Krest Global Solutions

AWS Connect Engineer

Dallas, TX

$50 - $55/hr

Enable voice/chat/email channels and manage outbound dialer. Develop Lambda functions and integrate ... Perform testing/debugging, optimize performance, and support UAT/monitoring. Required Skills 5+ ...

ARO International

Corporate IT Support

Kansas City, KS · On-site

$20.75 - $28.50/hr

... dialer and run data centric reports. Attention to detail is very important since we support ... Will learn to start and monitor daily production jobs * Enjoy problem solving * Self starter, able ...

Newrez

Contact Center Administrator (On-site)

Coppell, TX

  • Medical

  • Dental

  • Vision

  • Retirement

You will lead the development of Omnichannel, IVR and dialer interaction for a high-volume contact ... Monitor controls to ensure FDCPA and state calling compliance, TCPA, state and federal regulatory ...

New

NewRez LLC

Contact Center Administrator (On-site)

Coppell, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

You will lead the development of Omnichannel, IVR and dialer interaction for a high-volume contact ... Monitor controls to ensure FDCPA and state calling compliance, TCPA, state and federal regulatory ...

New

Selene Holdings

Lead, Collections

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily collections workflow, including call queues, dialer performance, and account prioritization * Monitor real-time productivity, adherence, and service levels; make adjustments to optimize ...

Hilton Grand Vacations, Inc.

Activations Supervisor

Orlando, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintains knowledge of dialer system/software to contribute to the management of call flow and speed. Continually monitors the work environment and ensures that all systems are operational, ensuring ...

ARO International

Corporate IT Support

Kansas City, MO

$21 - $28.75/hr

... dialer and run data centric reports. Attention to detail is very important since we support ... Will learn to start and monitor daily production jobs * Enjoy problem solving * Self starter, able ...

Selene Holdings

Lead, Collections

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee daily collections workflow, including call queues, dialer performance, and account prioritization * Monitor real-time productivity, adherence, and service levels; make adjustments to optimize ...

OSP LP

MORTGAGE COLLECTIONS TEAM LEAD

Palatine, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Launch and monitor Dialer campaigns at the Campaign and Agent levels to ensure optimal results. * Assist Manager in implementing best practices, policies and procedures and consistency. * Monitor ...

New

OSP LP

MORTGAGE COLLECTIONS TEAM LEAD

Palatine, IL · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Launch and monitor Dialer campaigns at the Campaign and Agent levels to ensure optimal results. * Assist Manager in implementing best practices, policies and procedures and consistency. * Monitor ...

New

Mayo Clinic

Principal Application Analyst

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Daily call list loading, consistent monitoring of intra-day dialer and agent activity, as well as campaign reporting. Monitor performance, daily data integration, validity of output, and coordinate ...

Palnar

SRE LEAD

$58.25 - $77.50/hr

Integration with Dialer, Connect, and CRM platforms for seamless data exchange Monitoring and Alerts * Set up Amazon CloudWatch for monitoring resource health. * Configure AWS CloudTrail for logging ...

Mayo Clinic

Principal Application Analyst

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Daily call list loading, consistent monitoring of intra-day dialer and agent activity, as well as campaign reporting. Monitor performance, daily data integration, validity of output, and coordinate ...

previous page

Showing results 41-60

All JobsDialer Monitor Jobs

Dialer Monitor information

See salary details

$11K

$34.8K

$38.5K

How much do dialer monitor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for dialer monitor in the United States is $34,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What is a dialer monitor?

A Dialer Monitor is responsible for overseeing and managing an outbound dialing system in a call center. They ensure compliance with dialing regulations, monitor call performance, and adjust settings to optimize efficiency. Their role involves tracking metrics, troubleshooting technical issues, and assisting agents with connectivity or system-related concerns. Effective Dialer Monitors help maximize productivity while maintaining call quality and adherence to company policies.

What are the typical responsibilities of a dialer monitor during a workday?

A Dialer Monitor’s primary responsibilities include overseeing outbound dialing systems to maximize agent productivity and campaign results, monitoring call flows, and ensuring compliance with calling regulations. They often adjust calling strategies in real time, generate performance reports, and address any technical issues affecting the dialing platform. Collaborating closely with call center agents, supervisors, and quality assurance teams is also common. This role is crucial for maintaining efficient call operations, hitting performance targets, and ensuring customers receive a consistent experience.

What are the key skills and qualifications needed to thrive in the dialer monitor position, and why are they important?

To excel as a Dialer Monitor, candidates generally need strong analytical abilities, attention to detail, and prior experience in a call center or customer service environment. Familiarity with outbound dialing systems (such as Predictive, Preview, or Power Dialers), call monitoring software, and CRM tools is highly beneficial. Excellent communication, problem-solving skills, and the ability to work both independently and as part of a team can help individuals stand out in this role. These abilities are vital for optimizing call campaigns, maintaining compliance standards, and ensuring efficient operations.

More about Dialer Monitor jobs

What states have the most Dialer Monitor jobs?

States with the most job openings for Dialer Monitor jobs include:

What job categories do people searching Dialer Monitor jobs look for?

The top searched job categories for Dialer Monitor jobs are:

Dialer Monitor jobs near you
Infographic showing various Dialer Monitor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,753 per year, or $16.7 per hour.

AWS Connect Engineer

Krest Global Solutions

Dallas, TX

$50 - $55/hr

Contractor

Re-posted 12 days ago

Job description

Looking for an engineer with strong hands-on Amazon Connect implementation experience to lead configuration, integrations, and optimization as part of the Chassis 2.0 migration.
Responsibilities
Configure Amazon Connect (queues, routing, profiles, security roles).
Build IVR/contact flows using Lambda, Lex/LLM, APIs, and dynamic routing.
Enable voice/chat/email channels and manage outbound dialer.
Develop Lambda functions and integrate with Salesforce, ServiceNow, Epic, and internal APIs.
Manage S3 recordings, KMS encryption, compliance, and Voice ID.
Perform testing/debugging, optimize performance, and support UAT/monitoring.
Required Skills
5+ years Amazon Connect implementation experience.
Strong AWS skills: Lambda, API Gateway, Lex, Kinesis, S3, IAM, Terraform/CloudFormation.
Experience with enterprise contact center deployments and migrations.