Chicago, IL · On-site
$125K/yr
Monitor and analyze call center metrics and reports to identify trends, address performance gaps ... Experience with CRM and robust dialer systems * The ability to understand and implement changes ...
Chicago, IL · On-site
$125K/yr
Monitor and analyze call center metrics and reports to identify trends, address performance gaps ... Experience with CRM and robust dialer systems * The ability to understand and implement changes ...
Chicago, IL · On-site
$125K/yr
Monitor and analyze call center metrics and reports to identify trends, address performance gaps ... Experience with CRM and robust dialer systems * The ability to understand and implement changes ...
Chicago, IL · On-site
$125K/yr
Monitor and analyze call center metrics and reports to identify trends, address performance gaps ... Experience with CRM and robust dialer systems * The ability to understand and implement changes ...
Fresno, CA · On-site
$70K - $82K/yr
Monitoring track conditions for any issues/problems and reporting on passing train conditions. Daily work is conducted in a safety sensitive environment where the working conditions can include ...
Fresno, CA · On-site
$70K - $82K/yr
Monitoring track conditions for any issues/problems and reporting on passing train conditions. Daily work is conducted in a safety sensitive environment where the working conditions can include ...
Kansas City, KS · On-site
$20.75 - $28.50/hr
... dialer and run data centric reports. Attention to detail is very important since we support ... Will learn to start and monitor daily production jobs * Enjoy problem solving * Self starter, able ...
Kansas City, KS · On-site
$20.75 - $28.50/hr
... dialer and run data centric reports. Attention to detail is very important since we support ... Will learn to start and monitor daily production jobs * Enjoy problem solving * Self starter, able ...
Cincinnati, OH · On-site
$55/hr
Monitors and identifies capacity and performance issues for telecom traffic to ensure continued ... dialer, call recordings, WFM etc.) * Development skills/certifications HTML REST WEB Services ...
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Cincinnati, OH · On-site
$55/hr
Monitors and identifies capacity and performance issues for telecom traffic to ensure continued ... dialer, call recordings, WFM etc.) * Development skills/certifications HTML REST WEB Services ...
... dialer logic is functioning, and call attempts are completed per SLA. * Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain ...
... dialer logic is functioning, and call attempts are completed per SLA. * Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain ...
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Coppell, TX · On-site
$21 - $23/hr
... monitored. There may be some investor interaction that will require associates to speak to or ... dialer exclusions that need to be removed, and making manual outbound calls on loans that can't be ...
Quick apply
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Coppell, TX · On-site
$21 - $23/hr
... monitored. There may be some investor interaction that will require associates to speak to or ... dialer exclusions that need to be removed, and making manual outbound calls on loans that can't be ...
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Las Vegas, NV · Remote
$60K - $95K/yr
Clearly articulate the ROI of Vulcan7's premium data and CRM/Dialer platform. * Pipeline Management ... Contribute valuable frontline information to our marketing and product strategies by monitoring ...
Quick apply
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Las Vegas, NV · Remote
$60K - $95K/yr
Clearly articulate the ROI of Vulcan7's premium data and CRM/Dialer platform. * Pipeline Management ... Contribute valuable frontline information to our marketing and product strategies by monitoring ...
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Salt Lake City, UT · Remote
$60K - $95K/yr
Clearly articulate the ROI of Vulcan7's premium data and CRM/Dialer platform. * Pipeline Management ... Contribute valuable frontline information to our marketing and product strategies by monitoring ...
Quick apply
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Salt Lake City, UT · Remote
$60K - $95K/yr
Clearly articulate the ROI of Vulcan7's premium data and CRM/Dialer platform. * Pipeline Management ... Contribute valuable frontline information to our marketing and product strategies by monitoring ...
Be Seen First
Denver, CO · Remote
$60K - $95K/yr
Clearly articulate the ROI of Vulcan7's premium data and CRM/Dialer platform. * Pipeline Management ... Contribute valuable frontline information to our marketing and product strategies by monitoring ...
Quick apply
Be Seen First
Denver, CO · Remote
$60K - $95K/yr
Clearly articulate the ROI of Vulcan7's premium data and CRM/Dialer platform. * Pipeline Management ... Contribute valuable frontline information to our marketing and product strategies by monitoring ...
$21 - $28.75/hr
... dialer and run data centric reports. Attention to detail is very important since we support ... Will learn to start and monitor daily production jobs * Enjoy problem solving * Self starter, able ...
$21 - $28.75/hr
... dialer and run data centric reports. Attention to detail is very important since we support ... Will learn to start and monitor daily production jobs * Enjoy problem solving * Self starter, able ...
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Quick apply
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Quick apply
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Quick apply
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Monitor KPIs including contact rate, conversion, revenue per contact, QA, and compliance ... Provide operational feedback on dialer, QA, and SMS platforms * Support rollout of new tools
Monitor KPIs including contact rate, conversion, revenue per contact, QA, and compliance ... Provide operational feedback on dialer, QA, and SMS platforms * Support rollout of new tools
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Quick apply
Anchorage, AK · Remote
$90K - $120K/yr
A dedicated telemarketer works the dialer and warm-transfers live prospects straight to you. A data analyst monitors and optimizes lead quality, quantity, and spend every week, so your pipeline keeps ...
New
Orlando, FL · On-site
$120K - $160K/yr
Monitor KPIs including contact rate, conversion, revenue per contact, QA, and compliance ... Provide operational feedback on dialer, QA, and SMS platforms * Support rollout of new tools
Orlando, FL · On-site
$120K - $160K/yr
Monitor KPIs including contact rate, conversion, revenue per contact, QA, and compliance ... Provide operational feedback on dialer, QA, and SMS platforms * Support rollout of new tools
$58.25 - $77.50/hr
Integration with Dialer, Connect, and CRM platforms for seamless data exchange Monitoring and Alerts * Set up Amazon CloudWatch for monitoring resource health. * Configure AWS CloudTrail for logging ...
$16 - $18/hr
Experience with dual monitoring systems. * Experience with utilizing a dialer system. * Experience in a performance-based commission structure. * Experience reviewing EOBs. * Experience entering ...
$16 - $18/hr
Experience with dual monitoring systems. * Experience with utilizing a dialer system. * Experience in a performance-based commission structure. * Experience reviewing EOBs. * Experience entering ...
Monitor operational outputs, reporting, and service levels * Workforce & Resource Management * Oversee scheduling, forecasting, and staffing alignment * Optimize dialer and workforce management ...
Monitor operational outputs, reporting, and service levels * Workforce & Resource Management * Oversee scheduling, forecasting, and staffing alignment * Optimize dialer and workforce management ...
$11K - $13.5K
0% of jobs
$13.5K - $16K
0% of jobs
$16K - $18.5K
0% of jobs
$18.5K - $21K
0% of jobs
$21K - $23.5K
0% of jobs
$23.5K - $26K
0% of jobs
$26K - $28.5K
11% of jobs
$28.5K - $31K
9% of jobs
$31K - $33.5K
4% of jobs
$33.5K is the 25th percentile. Wages below this are outliers.
$33.5K - $36K
26% of jobs
$37.2K is the 75th percentile. Wages above this are outliers.
$36K - $38.5K
49% of jobs
$11K
$34.8K
$38.5K
A Dialer Monitor is responsible for overseeing and managing an outbound dialing system in a call center. They ensure compliance with dialing regulations, monitor call performance, and adjust settings to optimize efficiency. Their role involves tracking metrics, troubleshooting technical issues, and assisting agents with connectivity or system-related concerns. Effective Dialer Monitors help maximize productivity while maintaining call quality and adherence to company policies.
A Dialer Monitor’s primary responsibilities include overseeing outbound dialing systems to maximize agent productivity and campaign results, monitoring call flows, and ensuring compliance with calling regulations. They often adjust calling strategies in real time, generate performance reports, and address any technical issues affecting the dialing platform. Collaborating closely with call center agents, supervisors, and quality assurance teams is also common. This role is crucial for maintaining efficient call operations, hitting performance targets, and ensuring customers receive a consistent experience.
To excel as a Dialer Monitor, candidates generally need strong analytical abilities, attention to detail, and prior experience in a call center or customer service environment. Familiarity with outbound dialing systems (such as Predictive, Preview, or Power Dialers), call monitoring software, and CRM tools is highly beneficial. Excellent communication, problem-solving skills, and the ability to work both independently and as part of a team can help individuals stand out in this role. These abilities are vital for optimizing call campaigns, maintaining compliance standards, and ensuring efficient operations.
$125K/yr
Other
Retirement, PTO
Posted 15 days ago
Company Overview:
What is Being Offered:
What The Position is About:
The Right Candidate Will Have:
Sourced by ZipRecruiter
Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.
Recruiting and staffing services
11 - 50 Employees
Chaska, MN, US
2011
