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Dialer Monitor Jobs in Florida (NOW HIRING)

TecTammina

Call Center Manager

Tampa, FL

... dialer applications support 1+ years telephony support Working knowledge of Workforce Management ... Monitor/Develop proactive processes designed to alert/eliminate issues before they escalate in ...

Selene Holdings

Collections Specialist

Jacksonville, FL · On-site

$17.25 - $23.25/hr

... monitored. There may be some investor interaction that will require associates to speak to or ... a team dialer campaign. • Inbound calls to perform collections and some customer service ...

Selene Holdings

Collections Specialist

Jacksonville, FL · On-site

$17.25 - $23.25/hr

... monitored. There may be some investor interaction that will require associates to speak to or ... dialer exclusions that need to be removed, and making manual outbound calls on loans that can't be ...

ARW Home

Be Seen First

Sales Representative- On Site

Boca Raton, FL · On-site

$50K - $70K/yr

Use a dialer system for outbound and inbound calling * Understand customer needs and requirements ... Monitor with a recommended resolution of 1920x1080, minimum resolution of 1366x768 * Wired Keyboard ...

Vandelay Administrative Services LL

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Client Services Representative

Boynton Beach, FL

$15 - $20.50/hr

Monitor client progress, identify potential issues, and proactively follow up to keep clients ... systems (CRM, dialer, ticketing, etc.). * Problem-solving skills and a desire to help people ...

Vandelay Administrative Services LL

Be Seen First

Client Services Representative

Boynton Beach, FL · On-site

$15 - $20.50/hr

Monitor client progress, identify potential issues, and proactively follow up to keep clients ... systems (CRM, dialer, ticketing, etc.). * Problem-solving skills and a desire to help people ...

Prophecy Technologies

CCaaS Google Data Engineer

Sunrise, FL · On-site

$109K - $131K/yr

... dialer, omnichannel capabilities, and campaign management. * Lead integrations and migrations ... Understand model lifecycle including evaluations, hyperparameters, tuning, and ongoing monitoring ...

Diamond Resorts

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

... and outbound dialer campaign. ESSENTIAL JOB FUNCTIONS * Provides customer service regarding ... Monitors and maintains account adjustments, small balance write offs, customer reconciliation and ...

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Dialer Monitor information

See Florida salary details

$8.2K

$26K

$28.8K

How much do dialer monitor jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dialer monitor in Florida is $25,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,400.00 and $28,000.00 per year, depending on experience, location, and employer.

What is a dialer monitor?

A Dialer Monitor is responsible for overseeing and managing an outbound dialing system in a call center. They ensure compliance with dialing regulations, monitor call performance, and adjust settings to optimize efficiency. Their role involves tracking metrics, troubleshooting technical issues, and assisting agents with connectivity or system-related concerns. Effective Dialer Monitors help maximize productivity while maintaining call quality and adherence to company policies.

What are the typical responsibilities of a dialer monitor during a workday?

A Dialer Monitor’s primary responsibilities include overseeing outbound dialing systems to maximize agent productivity and campaign results, monitoring call flows, and ensuring compliance with calling regulations. They often adjust calling strategies in real time, generate performance reports, and address any technical issues affecting the dialing platform. Collaborating closely with call center agents, supervisors, and quality assurance teams is also common. This role is crucial for maintaining efficient call operations, hitting performance targets, and ensuring customers receive a consistent experience.

What are the key skills and qualifications needed to thrive in the dialer monitor position, and why are they important?

To excel as a Dialer Monitor, candidates generally need strong analytical abilities, attention to detail, and prior experience in a call center or customer service environment. Familiarity with outbound dialing systems (such as Predictive, Preview, or Power Dialers), call monitoring software, and CRM tools is highly beneficial. Excellent communication, problem-solving skills, and the ability to work both independently and as part of a team can help individuals stand out in this role. These abilities are vital for optimizing call campaigns, maintaining compliance standards, and ensuring efficient operations.

What are popular job titles related to Dialer Monitor jobs in Florida?

For Dialer Monitor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dialer Monitor jobs in Florida look for?

The top searched job categories for Dialer Monitor jobs in Florida are:

Dialer Monitor jobs near you
Infographic showing various Dialer Monitor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $25,970 per year, or $12.5 per hour.

Information Technology_USA - USA_Solution Architect

Real Soft, Inc.

Jacksonville, FL • On-site

$58.25 - $77/hr

Contractor

Re-posted 12 days ago

Job description

Key Responsibilities
Develop a comprehensive plan for migrating near real time Fraud campaigns from on prem to AWS.
• Set up an event-driven architecture to process inbound dialer data (fraud events) leveraging services such as Event bridge and Kafka.
• Build integrations between Customer Profiles and Messaging platform to trigger Customer profiles updates automatically.
• Develop solutions to automate fraud calls to clients based on changes to Customer Profiles.
• Optimize architecture for scalability, reliability and cost-effectiveness and ensure data integrity and security throughout the process.
• Conduct testing of entire framework to ensure functionality and reliability.
• Deploy and manage resources using CI/CD pipelines
• Continuously monitor and optimize performance post-deployment.
• Maintain detailed documentation of architecture and processes.
Technical Skills
• Proficient in AWS Services (Lambda, S3, Event Bridge, Amazon Connect...).
• Strong programming skills and experience with data processing.
• Familiarity with CI/CD practices and tools.
Preferred Qualifications
• AWS Certified Developer, AWS Solutions Architect
• Experience with messaging platforms (Kafka, Event Bridge) and event driven architecture (Pub/Sub model).
Role Descriptions: Key ResponsibilitiesDevelop a comprehensive plan for migrating near real time Fraud campaigns from on prem to AWS.Set up an event-driven architecture to process inbound dialer data (fraud events) leveraging services such as Event bridge and Kafka.Build integrations between Customer Profiles and Messaging platform to trigger Customer profiles updates automatically.Develop solutions to automate fraud calls to clients based on changes to Customer Profiles. Optimize architecture for scalability| reliability and cost-effectiveness and ensure data integrity and security throughout the process.Conduct testing of entire framework to ensure functionality and reliability.Deploy and manage resources using CI/CD pipelines Continuously monitor and optimize performance post-deployment.Maintain detailed documentation of architecture and processes.Technical SkillsProficient in AWS Services (Lambda| S3| Event Bridge| Amazon Connect...).Strong programming skills and experience with data processing.Familiarity with CI/CD practices and tools.Preferred QualificationsAWS Certified Developer| AWS Solutions ArchitectExperience with messaging platforms (Kafka| Event Bridge) and event driven architecture (Pub/Sub model).
Essential Skills: Key ResponsibilitiesDevelop a comprehensive plan for migrating near real time Fraud campaigns from on prem to AWS.Set up an event-driven architecture to process inbound dialer data (fraud events) leveraging services such as Event bridge and Kafka.Build integrations between Customer Profiles and Messaging platform to trigger Customer profiles updates automatically.Develop solutions to automate fraud calls to clients based on changes to Customer Profiles. Optimize architecture for scalability| reliability and cost-effectiveness and ensure data integrity and security throughout the process.Conduct testing of entire framework to ensure functionality and reliability.Deploy and manage resources using CI/CD pipelines Continuously monitor and optimize performance post-deployment.Maintain detailed documentation of architecture and processes.Technical SkillsProficient in AWS Services (Lambda| S3| Event Bridge| Amazon Connect...).Strong programming skills and experience with data processing.Familiarity with CI/CD practices and tools.Preferred QualificationsAWS Certified Developer| AWS Solutions ArchitectExperience with messaging platforms (Kafka| Event Bridge) and event driven architecture (Pub/Sub model).
Desirable Skills: ASP.Net
Keyword:
Skills: Digital : Amazon Web Service(AWS) Cloud Computing~Digital: Amazon Connect
Experience Required[RATE REDACTED], Project Code :

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