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Dialer Manager Jobs (NOW HIRING)

Cuboid IT Solutions

Product Owner

Santa Clara, CA · On-site

Acqueon Dialer (Campaign Manager, Reporting, Analytics), call center technologies, outbound dialer systems, Agile product ownership, CRM/IVR/Twilio integration, technical troubleshooting, TCPA/GDPR ...

NRG

Outbound Dialer Administrator

Lindon, UT · On-site

$13.50 - $18/hr

... • Manage outbound campaign configuration, list management, suppression logic, dialing rules ... for outbound dialer issues, campaign failures, or performance degradation. • Maintain ...

WRF Hiring

Be Seen First

Dialer/ Closer NO EXPERIENCE REQUIRED WE TRAIN YOU!

Corona, CA · On-site

$17/hr

... manage a varied workload and to prioritize are essential -Effective time management skills and ... dialer/Closer -Will have excellent organizational skills -Will have good verbal and written ...

Urgent

Training provided

The Talent Genius

Inside Sales - Appointment Setter

$104K - $127K/yr

... dialer. • Strong money motivation. • Excellent communication and follow-up skills. • Works well in a self-directed manner from home. • Detailed enough to document call activity in CRM.

Beeline Loans, Inc.

Mortgage Loan Officer

Anaheim, CA · On-site

At Beeline, you'll leverage cutting-edge tools-including CRM and an integrated dialer-to connect with prospective borrowers, manage your pipeline efficiently, and deliver an exceptional client ...

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$20K

$71.8K

$113.5K

How much do dialer manager jobs pay per year?

As of May 31, 2026, the average yearly pay for dialer manager in the United States is $71,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $95,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dialer Manager, and why are they important?

To thrive as a Dialer Manager, you need a strong understanding of call center operations, analytics, and workforce management, typically supported by experience in contact center environments. Proficiency with dialer systems such as Noble, Five9, or Aspect, as well as knowledge of CRM platforms and call routing technology, is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you optimize campaigns and lead teams successfully. These skills and qualities are crucial for maximizing productivity, ensuring compliance, and achieving operational targets in dynamic call center settings.

How does a Dialer Manager typically collaborate with sales and IT teams to optimize outbound calling campaigns?

A Dialer Manager works closely with the sales team to understand campaign objectives, lead segmentation, and performance feedback. Simultaneously, they partner with IT to ensure the dialer systems are configured correctly, troubleshoot technical issues, and implement new technologies or integrations. Effective collaboration involves regular meetings to align strategies, data sharing to monitor results, and agile responses to campaign performance, ensuring the dialing platform supports the business goals efficiently.

What are Dialer Managers?

Dialer Managers are professionals responsible for overseeing the operation and performance of automated dialing systems within call centers or telemarketing environments. They configure dialer settings, manage calling campaigns, monitor agent productivity, and ensure compliance with regulations. Their role is crucial in optimizing outbound calling efficiency, maintaining data integrity, and achieving organizational goals. Dialer Managers also analyze reporting metrics to improve strategies and troubleshoot technical issues as needed.

What is the difference between Dialer Manager vs Call Center Supervisor?

AspectDialer ManagerCall Center Supervisor
CredentialsExperience with dialer systems, CRM software, and call technologyCustomer service, communication skills, and team leadership
Work EnvironmentCall centers using automated dialer systemsCall centers overseeing customer service teams
Industry UsageTelemarketing, sales, collectionsCustomer support, service, sales
Primary FocusOptimizing call campaigns and dialer performanceManaging team performance and customer interactions

The Dialer Manager primarily focuses on managing automated dialer systems to improve call efficiency, while the Call Center Supervisor oversees customer service teams and ensures quality interactions. Both roles are essential in call center operations but differ in technical focus and team management scope.

More about Dialer Manager jobs
What cities are hiring for Dialer Manager jobs? Cities with the most Dialer Manager job openings:
What states have the most Dialer Manager jobs? States with the most job openings for Dialer Manager jobs include:
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Dialer Manager jobs near you
Infographic showing various Dialer Manager job openings in the United States as of May 2026, with employment types broken down into 50% As Needed, and 50% Temporary. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $71,752 per year, or $34.5 per hour.
Product Owner

Product Owner

Cuboid IT Solutions

Santa Clara, CA • On-site

Contractor

Posted 6 days ago

Job description

Role : Product Owner 
Location: Remote
Duration: Long Term Contract/Permanent
Mandatory Skills: 
Acqueon Dialer (Campaign Manager, Reporting, Analytics), call center technologies, outbound dialer systems, Agile product ownership, CRM/IVR/Twilio integration, technical troubleshooting, TCPA/GDPR compliance, stakeholder communication, requirement gathering.
Product Owner for Acqueon Dialer is responsible for managing and optimizing call center dialer solutions, ensuring seamless integration with contact center technologies like Twilio. 
Key Responsibilities: 

  • Define and maintain the product vision and roadmap for Acqueon Dialer solutions. 
  • Collaborate with stakeholders to align dialing strategies with business objectives. 
  • Gather, analyze, and prioritize requirements from business teams and technical experts. 
  • Oversee the implementation and integration of Acqueon Dialer with CRM, IVR, and other systems. 
  • Troubleshoot and resolve technical issues related to the Acqueon platform. 
  • Provide ongoing support and training to call center teams for optimal usage. 
  • Leverage analytics and reporting tools to measure dialing campaign performance. 
  • Ensure compliance with regulatory requirements (e.g., TCPA, GDPR).
    Preferred Qualifications: 
  • Experience in call center technologies and dialer management. 
  • Strong understanding of Agile methodologies and product ownership. 
  • Familiarity with CRM systems, IVR platforms, and contact center solutions. 
Hands-on experience with Acqueon’s campaign manager, analytics, and reporting tools.