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Dialer Manager Jobs in Georgia (NOW HIRING)

Field Account Manager - Atlanta

Atlanta, GA ยท On-site

$58K - $77K/yr

The role you'll play As a Field Account Manager, you'll be the face of ClassPass in your region ... dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a ...

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Organizational and time management skills. * Proficiency with PCs and strong emphasis on use of MS Word, Excel , Power Point, Outlook, Dealpack, Dialer, and CMS. * Pay attention to details. * Proven ...

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Dialer Manager information

See Georgia salary details

$15.6K

$55.8K

$88.3K

How much do dialer manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dialer manager in Georgia is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,122.00 and $74,304.00 per year, depending on experience, location, and employer.

What is a dialer manager?

Dialer Managers are professionals responsible for overseeing the operation and performance of automated dialing systems within call centers or telemarketing environments. They configure dialer settings, manage calling campaigns, monitor agent productivity, and ensure compliance with regulations. Their role is crucial in optimizing outbound calling efficiency, maintaining data integrity, and achieving organizational goals. Dialer Managers also analyze reporting metrics to improve strategies and troubleshoot technical issues as needed.

What skills and qualifications are needed to thrive as a dialer manager?

To thrive as a Dialer Manager, you need a strong understanding of call center operations, analytics, and workforce management, typically supported by experience in contact center environments. Proficiency with dialer systems such as Noble, Five9, or Aspect, as well as knowledge of CRM platforms and call routing technology, is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you optimize campaigns and lead teams successfully. These skills and qualities are crucial for maximizing productivity, ensuring compliance, and achieving operational targets in dynamic call center settings.

How does a dialer manager collaborate with sales and IT teams to optimize outbound calling campaigns?

A Dialer Manager works closely with the sales team to understand campaign objectives, lead segmentation, and performance feedback. Simultaneously, they partner with IT to ensure the dialer systems are configured correctly, troubleshoot technical issues, and implement new technologies or integrations. Effective collaboration involves regular meetings to align strategies, data sharing to monitor results, and agile responses to campaign performance, ensuring the dialing platform supports the business goals efficiently.

What is the difference between Dialer Manager vs Call Center Supervisor?

AspectDialer ManagerCall Center Supervisor
CredentialsExperience with dialer systems, CRM software, and call technologyCustomer service, communication skills, and team leadership
Work EnvironmentCall centers using automated dialer systemsCall centers overseeing customer service teams
Industry UsageTelemarketing, sales, collectionsCustomer support, service, sales
Primary FocusOptimizing call campaigns and dialer performanceManaging team performance and customer interactions

The Dialer Manager primarily focuses on managing automated dialer systems to improve call efficiency, while the Call Center Supervisor oversees customer service teams and ensures quality interactions. Both roles are essential in call center operations but differ in technical focus and team management scope.

What cities in Georgia are hiring for Dialer Manager jobs?

Cities in Georgia with the most Dialer Manager job openings:

Infographic showing various Dialer Manager job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $55,827 per year, or $26.8 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Description:

Sequium Asset Solutions is the industry's most progressive and advanced Debt Collection Servicer. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability, through the application of our five core values: Leadership, Training, Talent Acquisition, Rewards and Technology. At Sequium, Tomorrow is Today.


Responsibilities include but are not limited to:

Monitoring and driving the collection floor, as well as deliver collector training, monitoring supervisors and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.


ESSENTIAL DUTIES AND RESPONSIBILITIES


  • Management and supervision of an assigned collection group
  • Leadership of their individual assigned collection group
  • Proficiency in the art of collecting money
  • Responsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skills
  • Responsible for all administrative tasks needed for group
  • Responsible for aiding the VP of Operations in enforcing company policies
  • Responsible for always presenting a professional demeanor and attitude to the collection staff
  • Comfortable operating in a growth-stage portfolio, including building and refining processes as the team scales
Requirements:
  • Employees must possess exceptional leadership, mentoring and communication skills
  • Experience in interviewing potential candidates
  • Must be competitive and goal driven
  • Must be detail orientated
  • Must have strong analytical skills and diligence with assigned tasks
  • Must be technology literate; experience with dialer and CRM platforms (e.g., LiveVox, Latitude) strongly preferred
  • Prior wireless/telecom collections preferred
  • Must be prompt
  • Must be self-confident, motivated, and disciplined
  • Excellent verbal & communication skills required
  • Hybrid - Remote


We offer: Paid Training, competitive salary with monthly bonus opportunity, PTO, medical, dental, vision, 401k.



EOE M/F/V/D b/g check, drug screening req. Sequium, Paying for Performance