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Dhs Case Management Jobs in Riverside, CA (NOW HIRING)

MERCY HOUSE

Shelter Specialist (6032)

Riverside, CA

$20.50/hr

... case management and health needs * Ensure a client-focused, trauma-informed, and housing-focused ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

MERCY HOUSE

Shelter Specialist (5106)

Corona, CA

$20.50/hr

... case management and health needs * Ensure a client-focused, trauma-informed, and housing-focused ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

Mercy House

Shelter Specialist (6032)

Riverside, CA · On-site

$20.50/hr

... case management and health needs * Ensure a client-focused, trauma-informed, and housing-focused ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

MERCY HOUSE

Shelter Specialist (5107)

Corona, CA

$20.50/hr

... case management and health needs * Ensure a client-focused, trauma-informed, and housing-focused ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

Mercy House

Shelter Specialist (5106)

Corona, CA · On-site

$20.50/hr

... case management and health needs * Ensure a client-focused, trauma-informed, and housing-focused ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

Mercy House

Shelter Specialist (5107)

Corona, CA · On-site

$20.50/hr

... case management and health needs * Ensure a client-focused, trauma-informed, and housing-focused ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

Mercy House

Shelter Specialist (5303)

Riverside, CA · On-site

$20.50/hr

... multiple case management and health needs. * Ability to perform crisis intervention as needed ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

MERCY HOUSE

Shelter Specialist (5303)

Riverside, CA

$20.50/hr

... multiple case management and health needs. * Ability to perform crisis intervention as needed ... E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in ...

Morgan & Morgan, P.A.

Litigation Assistant

Irvine, CA · On-site

$30/hr

... case files, manage logistics) * Maintain pleadings and discovery indexes. * Organize exhibits ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

Morgan & Morgan, P.A.

Litigation Assistant

Irvine, CA · On-site

$30/hr

... case files, manage logistics) * Maintain pleadings and discovery indexes. * Organize exhibits ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

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Showing results 21-40

All JobsDhs Case Management JobsDhs Case Management Jobs in Riverside, CA

Dhs Case Management information

See Riverside, CA salary details

$11

$20

$31

How much do dhs case management jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for dhs case management in Riverside, CA is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.84 per hour, depending on experience, location, and employer.

What is a DHS case manager?

DHS Case Managers are professionals who work for the Department of Human Services (DHS) to help individuals and families access social services and support. Their primary responsibilities include assessing clients' needs, creating care plans, coordinating with other agencies, and helping clients navigate government assistance programs. They often work with vulnerable populations such as children, the elderly, or those facing financial hardship. Case managers play a crucial role in ensuring clients receive the resources and support necessary for their well-being and self-sufficiency.

How to become a Dhs case management?

To become a DHS case manager, candidates typically need a relevant bachelor's degree in social work, psychology, or a related field, along with experience in social services or case management. Certification in case management or related credentials can enhance job prospects, and strong communication and organizational skills are essential for success in this role.

What are some common challenges faced by DHS case management professionals, and how can they navigate them?

DHS Case Management professionals often encounter challenges such as high caseloads, emotionally complex cases, and time-sensitive decision-making. Balancing administrative duties with direct client support requires strong organizational skills and resilience. Building effective communication with clients, other agencies, and internal teams is essential to ensure coordinated care and positive outcomes. Utilizing supervision, peer support, and ongoing training can help case managers stay updated on best practices and manage stress effectively.

What are the key skills and qualifications needed to thrive as a DHS case manager?

To thrive as a DHS Case Manager, you need a background in social work or human services, often supported by a bachelor's degree and knowledge of relevant laws and regulations. Familiarity with case management software, state databases, and documentation systems is typically required. Strong interpersonal skills, cultural sensitivity, and effective problem-solving abilities help build trust and advocate for clients. These skills ensure effective service delivery, compliance with policies, and positive outcomes for individuals and families in need.

What is the difference between Dhs Case Management vs Dhs Social Worker?

AspectDhs Case ManagementDhs Social Worker
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyUsually requires a bachelor's or master's degree in social work; licensure may be required
Work EnvironmentOffice settings, client homes, community agenciesOffice, community, and client home visits
Employer & Industry UsageGovernment agencies, social service organizationsGovernment agencies, healthcare, and social service sectors
Common Search & ComparisonOften compared for case management roles in social servicesMore focused on direct client support and therapy

While both roles work within social services, Dhs Case Management primarily involves coordinating services and resources for clients, whereas Dhs Social Workers focus on direct client support, assessments, and therapy. Understanding these differences helps job seekers identify the right role based on credentials, work environment, and career goals.

What are popular job titles related to Dhs Case Management jobs in Riverside, CA? For Dhs Case Management jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Dhs Case Management jobs in Riverside, CA look for? The top searched job categories for Dhs Case Management jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Dhs Case Management jobs? Cities near Riverside, CA with the most Dhs Case Management job openings:
Dhs Case Management jobs near you
Infographic showing various Dhs Case Management job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.

Call Center Service Representative - Bilingual, Spanish (SCA)

Govcio LLC

Irvine, CA • On-site

$20.30 - $26.50/hr

Full-time

Re-posted 15 days ago

GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

110th of 223 rated it services

Job description

GovCIO is currently hiring for a Call Center Service Representative - Bilingual, Spanish (SCA) to support the operations of the ECCO.
The Call Center Service Representative - Bilingual, Spanish (SCA) will, with their knowledge of the immigration lifecycle, respond to live questions and record in real time, inquiries from individuals in custody; their attorneys, advocates, family, and friends; individuals in immigration proceedings, and other immigration stakeholders in resolving complaints and concerns in accordance with agency policies, procedures, and standards, particularly those related to conditions in detention and other custody related topics using established protocols.
This position will be located in Irvine, CA. and will be an onsite position.
Responsibilities
  • Duties to include but not limited to the following:
    • Answer incoming calls in a timely manner from detention facilities and other stakeholders
    • Apply critical thinking and immigration lifecycle knowledge to answer questions and provide a high level of service and accurate support
    • Quickly establish a rapport with callers, asking probing and thoughtful questions to identify concerns while applying deep knowledge of immigration enforcement and detention facility processes to address caller issues
    • Responsible for making database and manual queries related to individuals in immigration proceedings through provided tools
    • Able to discern and log relevant call information into a web-based case management system
    • Work cases to be referred to an Officer/Agent, field offices or agency headquarters offices for follow-up review and action
    • Leverage third-party telephonic interpreter services provided, as necessary
    • Ability to review case files and other immigration enforcement documentation, and perform detailed analytical and research support services
    • Ability to work independently and to manage and prioritize multiple tasks and work assignments

Qualifications
Required Skills and Experience
  • Associate's with 3 years of relevant experience (or commensurate experience) or a Bachelor's degree with two years of related experience; or five years of related experience if no degree
  • Must be a US Citizen
  • Bi-lingual (a minimum proficiency of a Speaking 2+ in Interpretation Performance according to the Interagency Language Roundtable Scale or its equivalent - https://www.govtilr.org/Skills/ILRscale2.htm) Spanish and English (spoken and reading) is required
  • Ability to type a minimum of 40 words per minute
  • Excellent reading comprehension, writing, and communication skills
  • Experience with applying knowledge to make autonomous decisions on the correct path forward to support outcomes of the incoming calls to support mission needs
  • Must perform at the minimum call intake performance metrics established

Clearance Requirement:
  • Ability to attain and maintain DHS Public Trust Clearance

Posted Salary Range
USD $20.30 - USD $26.50 /Hr.

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