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Desktop Support Jobs in Virginia (NOW HIRING)

TechWish

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Description: 100% on site (Headquarters) o Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software o Familiarity with PC, Laptop, and Thin Client devices o Experience ...

CYNET SYSTEMS

Desktop Support Technician

Petersburg, VA · On-site

$33/hr

Hands on hardware troubleshooting experience, including desktop & laptop PCs, barcode scanners, AV ... Experience with iPhones & iPads support. * IT Utilities including operational experience. * CompTIA ...

Leidos

Desktop Support Technician

Norfolk, VA

$24 - $27/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norfolk, VA as one of the key members of the Field Services team. The candidate will be responsible for direct ...

Core BTS

IT Desktop Support Technician

Ashburn, VA

$20 - $22/hr

Position Overview The IT Onboarding & Deployment Technician/Desktop Support resource will provide onsite support for new hire onboarding activities and desktop deployment services. This individual ...

Leidos

Desktop Support Technician

Norfolk, VA · On-site

$24 - $27/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norfolk, VA as one of the key members of the Field Services team. The candidate will be responsible for direct ...

LoanCare

Desktop Supervisor (On-site)

Virginia Beach, VA · On-site

$85K - $160K/yr

Overview We are seeking to fill the role of Desktop Support Supervisor. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

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Desktop Support information

See Virginia salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for desktop support in Virginia is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles like freelance software developers, sales managers, or specialized trades such as electricians or plumbers with experience. Success in these fields typically depends on skills, certifications, or building a strong client base rather than formal education.

What jobs pay $2000 a day?

Most jobs that pay $2000 a day typically require specialized skills, extensive experience, or high-level certifications. Examples include certain consulting roles, senior executive positions, specialized medical practitioners, or high-end freelance professionals in fields like law, finance, or technology. These roles often involve complex responsibilities and may require long hours or significant expertise.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Virginia? The most popular types of Desktop Support jobs in Virginia are:
What are popular job titles related to Desktop Support jobs in Virginia? For Desktop Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Virginia look for? The top searched job categories for Desktop Support jobs in Virginia are:
What cities in Virginia are hiring for Desktop Support jobs? Cities in Virginia with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Virginia as of June 2026, with employment types broken down into 2% Internship, 63% Full Time, 10% Part Time, and 25% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $47,356 per year, or $22.8 per hour.
Desktop Support

Desktop Support

TechWish

Merrifield, VA • On-site

$20.25 - $25.75/hr

Other

Posted 25 days ago

Job description

Description:
100% on site (Headquarters)
o Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
o Familiarity with PC, Laptop, and Thin Client devices
o Experience in document operating procedures and adept ticket notation ability
o Experience with ServiceNow or equivalent ticketing system
o Experience with Asset Management & Inventory Control Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
o Perform employee moves to include equipment tear-downs, installs, and cable management.
o Ability to work independently and in a large group setting
o Effective organizational, planning, and time management

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About TechWish

Sourced by ZipRecruiter

For over 20 years, TechWish has been serving as a prime source of digital transformation and technology consulting solutions for large as well as mid-sized enterprises, including Fortune 100 companies such as two of the top five media companies, the world’s top network infrastructure company, and the world’s largest credit union. As a preferred solutions integration partner, TechWish helps clients across a range of industry sectors analyze data, develop applications, and secure and modernize their technology infrastructure. We provide customized solutions that leverage our strategic partnerships with leading platform and technology companies.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Sterling, VA, US

Year founded

1990

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