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Desktop Support Jobs in Virginia (NOW HIRING)

TOMORROW HIRE

Sr. Desktop Support Tech 2

Richmond, VA · On-site

$12 - $32/hr

Job Title : Sr. Desktop Support Tech 2 Work Type : Onsite Location : Richmond, VA Start Date : 08/31/2026 End Date : 06/30/2027 Industry Category : Information Technology / Government Employment Type ...

TOMORROW HIRE

Sr. Desktop Support Tech 2

Richmond, VA

$12 - $32/hr

Job Title : Sr. Desktop Support Tech 2 Work Type : Onsite Location : Richmond, VA Start Date : 08/31/2026 End Date : 06/30/2027 Industry Category : Information Technology / Government Employment Type ...

TOMORROW HIRE

Sr. Desktop Support Tech 2

Richmond, VA · On-site

$12 - $32/hr

Job Title : Sr. Desktop Support Tech 2 Work Type : Onsite Location : Richmond, VA Start Date : 08/31/2026 End Date : 06/30/2027 Industry Category : Information Technology / Government Employment Type ...

TIME Systems

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA Security+ or equivalent About TIME Systems At TIME Systems, we are at the forefront of Technology ...

EarthLink

Desktop Support Technician I

Norton, VA

$20.50 - $26/hr

Desktop Support Technician I Department: Information Technology Reports To: IT Site Manager FLSA Status: Salary Location: On-site in Norton, Virginia Position Summary : EarthLink, a leading provider ...

Time Systems LLC

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA Security+ or equivalent About TIME Systems At TIME Systems, we are at the forefront of Technology ...

Stellar Professionals LLC

Sr Desktop Support Tech

Richmond, VA · On-site

$20 - $25.50/hr

We are looking for an experienced Senior Desktop Support Tech to join our team in Richmond, VA! Location: Richmond, VA Work Arrangement: 100% On-Site (Day 1) Interview Process: Virtual initial round ...

New

L3HHCM20

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Summary:

L3HHCM20

Desktop Support Technician

Ashburn, VA

$68K - $127K/yr

Desktop Support Technician Job Code: 40983 Job Location: Ashburn, VA Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Summary:

F2Onsite

Be Seen First

Level 2 Desktop Support Technician

Salem, VA · On-site

$23 - $25/hr

Position Summary We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Title: Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their ...

CYNET SYSTEMS

Desktop Support Technician

Petersburg, VA · On-site

$33/hr

Hands on hardware troubleshooting experience, including desktop & laptop PCs, barcode scanners, AV ... Experience with iPhones & iPads support. * IT Utilities including operational experience. * CompTIA ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Virginia

Desktop Support information

See Virginia salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop support in Virginia is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Virginia? The most popular types of Desktop Support jobs in Virginia are:
What are popular job titles related to Desktop Support jobs in Virginia? For Desktop Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Virginia look for? The top searched job categories for Desktop Support jobs in Virginia are:
What cities in Virginia are hiring for Desktop Support jobs? Cities in Virginia with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Virginia as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,356 per year, or $22.8 per hour.

Sr. Desktop Support Tech 2

TOMORROW HIRE

Richmond, VA • On-site

$12 - $32/hr

Contractor

Posted 5 days ago

Job description

Job Title: Sr. Desktop Support Tech 2
Work Type: Onsite
Location: Richmond, VA
Start Date: 08/31/2026
End Date: 06/30/2027
Industry Category: Information Technology / Government
Employment Type: 1099 Contract
Requisition ID: 807475
Overview
We are seeking an experienced Sr Desktop Support Tech 2 to provide on-site desktop support services for end users in a fast-paced government IT environment. This position is responsible for supporting Windows-based workstations, laptop refresh initiatives, hardware and software troubleshooting, and delivering exceptional customer service. The ideal candidate combines strong technical expertise with excellent communication and problem-solving skills while working collaboratively with internal teams to ensure reliable desktop operations.
Application
Applications will be reviewed as received.
Candidates must:
  • Submit before 4:00 PM EST on Friday, 08/07/2026
  • Physically reside within the United States for the duration of the assignment
  • Be available to work 100% onsite from Day One
  • Complete an initial virtual interview followed by a mandatory in-person interview before any offer can be extended

Job Description
The Sr Desktop Support Tech 2 will provide hands-on desktop support for Virginia Tax, ensuring end users receive timely technical assistance for hardware, software, operating systems, and related technologies. This role supports Windows workstations, laptop refresh activities, software deployments, remote support tools, and desktop troubleshooting while maintaining high standards of customer service and operational reliability.
Responsibilities
Desktop Support & Technical Operations
  • Provide technical support for Microsoft Windows 11 or later operating systems
  • Install, configure, maintain, and troubleshoot desktop hardware and software
  • Support laptop refresh initiatives and workstation deployments
  • Diagnose and resolve hardware, software, driver, BIOS, and peripheral issues
  • Utilize SCCM/SMS and other enterprise tools to manage desktop environments
  • Provide remote support using tools such as SCCM, Remote Desktop, Dameware, or similar technologies
  • Support Microsoft Office applications, including Outlook and Microsoft 365
  • Troubleshoot PC hardware, peripherals, and network connectivity issues

Customer Support
  • Deliver responsive, professional technical support to end users
  • Communicate technical information clearly to users with varying technical backgrounds
  • Obtain customer feedback to improve support and training methods
  • Maintain a high standard of customer service throughout all support interactions

Operational Support
  • Run reports and analyze recurring technical issues and user complaints
  • Identify trends and recommend improvements to desktop support processes
  • Collaborate effectively with team members to resolve technical issues
  • Continuously learn and adapt to new technologies and support tools

Requirements
Minimum Qualifications
  • Minimum 4 years of experience supporting computer systems, hardware, software, drivers, and BIOS
  • Minimum 4 years of experience demonstrating strong problem-solving, analytical, and teamwork skills
  • Minimum 4 years of experience with excellent communication and interpersonal skills
  • Minimum 4 years of experience obtaining customer feedback to improve training methods
  • Minimum 4 years of experience running reports and analyzing common technical complaints and issues
  • Minimum 4 years of experience demonstrating openness to learning new technologies
  • Must physically reside within the United States for the duration of the assignment
  • Must be able to work 100% onsite from Day One
  • Must participate in both a virtual interview and a mandatory in-person interview before an offer can be extended
  • Must be legally authorized to work in the United States without employer sponsorship, now or in the future

Preferred Qualifications
  • Considerable knowledge of Microsoft Windows 11 or later operating systems
  • Working knowledge of Microsoft Office, Outlook, and Microsoft 365
  • Experience supporting PC hardware, peripherals, and network connectivity
  • Experience performing laptop refresh projects
  • Experience using SCCM, Remote Desktop, Dameware, or similar remote support tools
  • Experience performing software installation, configuration, and troubleshooting
  • Experience working with SCCM/SMS in an enterprise environment
  • Strong customer service skills

Benefits
Compensation
This is a 1099 Contract opportunity.
Pay Rate: $12 - $32 per hour
Schedule
  • Start Date: 08/31/2026
  • End Date: 06/30/2027
  • Assignment Duration: Approximately 10 months
  • Full-time contract assignment
  • 100% onsite from Day One

Work Location
  • Richmond, VA
  • Work is performed entirely onsite
  • Parking is not provided for contractors

Apply