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Desktop Support Team Lead Jobs (NOW HIRING)

LRS

Desktop Support

$18 - $28/hr

Codeworks, an LRS company is seeking an experienced Desktop Support Analyst for a contract role for ... Ability to work independently and collaboratively within a team environment. Preferred ...

TEKsystems

Desktop Support

New London, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support ... A positive, team-oriented attitude * High attention to detail and documentation * Flexibility and ...

Ropes & Gray

Desktop Services Team Lead

Washington, DC · On-site

$23 - $29.25/hr

Overview The Desktop Services Team Lead will report to the Desktop Services Supervisor and will ... Identify and implement efficiencies in desktop support processes, including documentation, ticket ...

Ropes & Gray

Desktop Services Team Lead

Manhattan, NY · On-site

$22.25 - $28.25/hr

Overview The Desktop Services Team Lead will report to the Desktop Services Supervisor and will ... Identify and implement efficiencies in desktop support processes, including documentation, ticket ...

Ropes & Gray

Desktop Services Team Lead

Los Angeles, CA · On-site

$21.75 - $27.75/hr

Overview The Desktop Services Team Lead will report to the Desktop Services Supervisor and will ... Identify and implement efficiencies in desktop support processes, including documentation, ticket ...

Ropes & Gray

$23.75 - $30.25/hr

Overview The Desktop Services Team Lead will report to the Desktop Services Supervisor and will ... Identify and implement efficiencies in desktop support processes, including documentation, ticket ...

TEKsystems

Desktop Support

New Haven, CT · On-site

$20 - $25/hr

Desktop Support Technician Position Overview We are seeking a customer-focused Desktop Support ... A positive, team-oriented attitude * High attention to detail and documentation * Flexibility and ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... They are well established Houston organization and have a strong team environment. This role will ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Job Title: Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work ... Maintain patience and a strong team-first mindset in a dynamic environment Requirements * Excellent ...

LRS

IT Manager Desktop Support

Springfield, IL

$35 - $45/hr

We are seeking an IT Manager, Desktop Support to lead a distributed team of Technical Support Analysts and Senior Technical Support Analysts supporting three U.S. locations, as well as remote field ...

System One

Desktop Support

Pensacola, FL · On-site

$19.25 - $24.25/hr

Job Title: Desktop Support Location: 100% On Site - Pensacola, FL Type: Contract Contractor Work ... Maintain patience and a strong team-first mindset in a dynamic environment Requirements * Excellent ...

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Showing results 21-40

All JobsDesktop Support Team Lead Jobs

Desktop Support Team Lead information

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How much do desktop support team lead jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for desktop support team lead in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What does a desktop support team lead do?

A Desktop Support Team Lead is responsible for overseeing a team of desktop support technicians who provide technical assistance to end-users within an organization. Their duties include managing help desk tickets, prioritizing and assigning tasks, mentoring team members, and ensuring high-quality support for computer hardware, software, and network issues. They also collaborate with other IT departments to resolve complex problems and help implement new technologies or upgrades. Effective communication, leadership, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a desktop support team lead, and why are they important?

To thrive as a Desktop Support Team Lead, you need strong technical troubleshooting abilities, leadership experience, and a background in IT support, often supported by a degree in information technology or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote support tools, and enterprise operating systems is typically essential. Excellent communication, problem-solving, and team management skills set top candidates apart in this role. These competencies are crucial for resolving technical issues efficiently, guiding team performance, and ensuring consistent end-user satisfaction.

What are some common challenges faced by a desktop support team lead, and how can they be managed effectively?

As a Desktop Support Team Lead, common challenges include balancing hands-on technical troubleshooting with team management responsibilities, ensuring timely resolution of support tickets, and effectively prioritizing tasks during peak demand periods. Additionally, fostering clear communication among team members and other IT departments is crucial for seamless support operations. Effective leaders address these challenges by implementing structured processes, providing regular training, and maintaining open channels for feedback and collaboration.

What is the difference between Desktop Support Team Lead vs Desktop Support Specialist?

AspectDesktop Support Team LeadDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentLeads a team, manages support tickets, coordinates tasksProvides direct technical support to end-users
ResponsibilitiesSupervises team, escalates issues, ensures service qualityResolves hardware/software issues, assists users

The Desktop Support Team Lead oversees a team of support specialists, focusing on management and coordination, while the Desktop Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in IT support environments, but the lead role involves leadership responsibilities and team oversight.

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What states have the most Desktop Support Team Lead jobs?

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What are popular job titles related to Desktop Support Team Lead jobs?

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Desktop Support Team Lead jobs near you
Infographic showing various Desktop Support Team Lead job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Desktop Support

Remote

LRS
See more jobs at LRSexternal

$18 - $28/hr

Contractor

Posted 26 days ago

Job description

Job Description Codeworks, an LRS company is seeking an experienced Desktop Support Analyst for a contract role for. This role focuses on workstation hardware and software support, operating system maintenance, incident management, software deployment, and end-user support while collaborating with technical teams and business partners on support and implementation initiatives. Key Responsibilities Provide Tier 3 support for workstation hardware, software, and operating systems.

Troubleshoot and resolve complex incidents and service requests. Support the installation, maintenance, testing, and deployment of desktop hardware and software. Maintain operating system currency and compatibility across enterprise workstations.

Support peripheral devices including printers, scanners, and related equipment. Assist with software distribution, application certification, and deployment activities. Collaborate with technical teams and business partners on hardware and software implementation projects.

Document solutions, processes, and support activities. Provide clear and professional communication to end users and stakeholders. Assist with ongoing support and maintenance activities in a large-scale enterprise environment.

Qualifications 5+ years of experience providing Tier 3 desktop support and workstation maintenance. 5+ years of experience supporting and maintaining workstation operating systems. 5+ years of experience managing incidents and service requests.

Strong troubleshooting and problem-solving skills in enterprise desktop environments. Excellent written and verbal communication skills. Experience providing customer-focused technical support.

Ability to work independently and collaboratively within a team environment. Preferred Qualifications Experience supporting printers, scanners, and other peripheral devices. Experience packaging software for deployment using SCCM, Ivanti, or similar tools.

Experience with workstation imaging and deployment technologies. Knowledge of patch management processes and tools. Experience with Google Workspace.

Experience supporting Learning Management Systems (LMS). Familiarity with Microsoft Group Policy Objects (GPO). Experience supporting large-scale enterprise environments.

The base range for this contract position is $18.00 - $28.00 per hour, depending on experience. The range displayed reflects the minimum and maximum target for new hires of this position across all U.S. locations

Individual pay is determined by work location and additional job-related factors. Codeworks, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status, or protected veteran status.

In some cases, Codeworks, an LRS company, uses generative artificial intelligence ("AI") in support of our hiring processes. Codeworks takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications.

All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact AI.Questions@lrs.com with any questions.

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