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Desktop Support Manager Jobs in Spring, TX (NOW HIRING)

F2Onsite

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

F2Onsite is seeking a Desktop Support Technician in the Houston area. The technician will be ... management requests including installing new PC equipment, providing end-user desk side support and ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Use Service Desk software to manage assigned workload and update the problem tickets with detailed ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Use Service Desk software to manage assigned workload and update the problem tickets with detailed ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Use Service Desk software to manage assigned workload and update the problem tickets with detailed ...

T&T Companies

DESKTOP SUPPORT ANALYST (SENIOR)

Pasadena, TX · On-site

$21.25 - $28.50/hr

Support of Windows 10/11, iOS, and Android in an enterprise environment * Desktop and laptop ... Participate and manage projects for rollout of new hardware/software, office expansions, new ...

PrideStaff

IT Desktop Support Technician

Houston, TX · On-site

$18 - $22/hr

Desktop Support Technician Location: Houston, TX 77090 (On-site) Position Type: Full-Time Schedule ... Identity & Access Management: Perform user account administration (onboarding, offboarding ...

Bbva

Senior Desktop Support Engineer

Houston, TX · On-site

$100K - $115K/yr

About the job: Role Summary Provide advanced desktop and end-user support in a high-pressure ... Manage user accounts, access control, and system configurations. * Perform OS installations ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Spring, TX

Desktop Support Manager information

See Spring, TX salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support manager in Spring, TX is $32.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $42.79 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Spring, TX? The most popular types of Desktop Support jobs in Spring, TX are:
What are popular job titles related to Desktop Support Manager jobs in Spring, TX? For Desktop Support Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Spring, TX look for? The top searched job categories for Desktop Support Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Desktop Support Manager jobs? Cities near Spring, TX with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you

Desktop Support Technician_Houston

Gr8ttek, LLC

Houston, TX • On-site

$17 - $18/hr

Other

Posted 21 days ago

Job description

Red Knight Solutions is currently seeking a Desktop Support Specialist in Houston, TX.

This is a long-term potential CTH opportunity. The pay will be $20.00(W2). The conversion is typically around 6 months.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our client’s needs to forge long-lasting partnerships.

Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers., if this is you, then keep reading and apply!

Desktop Support Responsibilities:

  • Provide support to client-identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user deskside support and other related activities.
  • 3+ Years Experience Performing Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and the status of the repair
  • Understands and follows all documented service operations policies and procedures.
Requirements:
  • Maintain all required OEM Certifications as directed by Management
  • 3+ years experience relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired


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