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Desktop Support Manager Jobs in Spring, TX (NOW HIRING)

CareOne

Desktop Support Analyst - CS

Houston, TX

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Use Service Desk software to manage assigned workload and update the problem tickets with detailed ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Use Service Desk software to manage assigned workload and update the problem tickets with detailed ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Use Service Desk software to manage assigned workload and update the problem tickets with detailed ...

F2Onsite

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

F2Onsite is seeking a Desktop Support Technician in the Houston area. The technician will be ... management requests including installing new PC equipment, providing end-user desk side support and ...

BBVA

Senior Desktop Support Engineer

Houston, TX · On-site

$100K - $115K/yr

About the job: Role Summary Provide advanced desktop and end-user support in a high-pressure ... Manage user accounts, access control, and system configurations. * Perform OS installations ...

Bbva

Senior Desktop Support Engineer

Houston, TX · On-site

$100K - $115K/yr

About the job: Role Summary Provide advanced desktop and end-user support in a high-pressure ... Manage user accounts, access control, and system configurations. * Perform OS installations ...

Montgomery ISD

Desktop Support Technician

Montgomery, TX · On-site

$16.50 - $21/hr

Responsible for technology support, problem evaluation, and management of technology related needs for campuses and support locations. Oversee repairs and upkeep of technology related equipment such ...

Carriage Services

IT Desktop Administrator

Houston, TX · On-site

The IT Desktop Administrator role involves providing efficient Level 2 Desktop Support and acting ... of IT Support function including direct call handling, Incident Management, Asset Management ...

New

Carriage Services

IT Desktop Administrator

Houston, TX

$60K/yr

IT Desktop Administrator At Carriage Services , we are united by our purpose of creating premier ... Day to day operation of IT Support function including direct call handling, Incident Management ...

New

Carriage Services

IT Desktop Administrator

Houston, TX · On-site

$60K/yr

IT Desktop Administrator At Carriage Services , we are united by our purpose of creating premier ... Day to day operation of IT Support function including direct call handling, Incident Management ...

New

Carriage Services

IT Desktop Administrator

Houston, TX · On-site

$60K/yr

IT Desktop Administrator At Carriage Services , we are united by our purpose of creating premier ... Day to day operation of IT Support function including direct call handling, Incident Management ...

New

VC5 Consulting

Desktop Engineer, Tier 2

Houston, TX · On-site

... on and remote support that keeps operations running smoothly. You will own the full employee technology lifecycle, from provisioning new hires to managing offboarding, while driving desktop ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Spring, TX

Desktop Support Manager information

See Spring, TX salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for desktop support manager in Spring, TX is $32.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $42.79 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Spring, TX? The most popular types of Desktop Support jobs in Spring, TX are:
What job categories do people searching Desktop Support Manager jobs in Spring, TX look for? The top searched job categories for Desktop Support Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Desktop Support Manager jobs? Cities near Spring, TX with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Desktop Support Analyst - CS

Desktop Support Analyst - CS

CareOne

Houston, TX

$22.25 - $29.75/hr

Other

Medical, Retirement, PTO

Posted 12 days ago

CareOne rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

46th of 235 rated social care providers

Job description

Great new Career Opportunity in Long-Term Care Pharmacy!

Now Hiring - Desktop Support Analyst -

The Desktop Support Analyst will be responsible for, but not limited to:

  1. Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and software applications at assigned site(s)
  2. Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers, BlackBerry cellphones, and peripherals
  3. Assist in maintaining an inventory of IT hardware and software assets
  4. Conduct end user technical training as needed
  5. Assist other members of the Technical Operations team with hardware/software/network technical assistance as needed
  6. Coordinate timely repair of PC computer equipment covered by the third-party vendor maintenance agreements
  7. Handle the moves which requires uninstall/install, lift and pack/unpack Desktop Computer equipment with peripherals
  8. Answer calls and respond to emails related to IT support
  9. Use remote access software to troubleshoot technical problems
  10. Use Service Desk software to manage assigned workload and update the problem tickets with detailed resolution
  11. Setup projectors and video conferencing equipment
  12. Ask questions and listen to end-users in order to validate the issue, explain the problem in a clear and understandable way and provide options for repair or replacement

Education:

Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related field

Professional Experience:

  • At least 3 + years of hands-on IT experience supporting and repairing PC/ desktop hardware issues in a diverse enterprise infrastructure operation
  • Overall technical knowledge, proficient using multiple operating systems including Windows 7, Apple iOS, and some form of Work Order/Incident Management tool. Also, Microsoft Office (Outlook, Excel, etc)
  • Excellent verbal and written communication skills
  • Excellent customer service skills with ability to interface at all levels of the organization
  • A+ certification preferred

Partners Pharmacy - Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.

We are proud to Offer:

  • Competitive Salaries
  • Comprehensive Healthcare Benefits
  • 401(k) Retirement Plan
  • Paid Time Off
  • Opportunities to advance and grow your career
  • And More!

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.

Partners Pharmacy is an Equal Opportunity Employer

EEO/AA/M/F/DV

What CareOne employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CareOne

Sourced by ZipRecruiter

CareOne is a leading healthcare corporation specializing in senior care, rehabilitation, and assisted living services. Based in Fort Lee, New Jersey, CareOne was established to meet the healthcare requirements of seniors across the state and has expanded its footprint over the years. With its dedication to excellence, CareOne provides a comprehensive range of medical and healthcare services, including post-acute care, long-term and assisted living, memory care, respite care, and more.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Lee, NJ, US

Year founded

1999

Social media

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