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Desktop Support Engineer Iii Jobs (NOW HIRING)

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

MDAEdge is a company seeking a Senior Desktop Support Engineer to provide technical assistance and ... Level 3 support groups and project teams for service delivery enhancements, maintenance, and ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint ... Maintain documentation and follow SOPs What you will bring to the team: * 1-3 years of experience ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

New

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

New

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

New

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/wk

Aligned with enterprise desktop engineering standards, this role supports modern endpoint ... Maintain documentation and follow SOPs What you will bring to the team: * 1-3 years of experience ...

Platinum Resource Group

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Desktop Support Engineer: 26-00049

Huntington Beach, CA · On-site

$32 - $33/hr

Support services will include outside 3 rd party services as well as in-house resource expertise ... The Desktop Support Engineer will have a Computer Science or Engineering bachelor's degree and 5 ...

Cliff Services Inc

Desktop Support

Phoenix, AZ · On-site

$25/hr

Phoenix, AZ Pay Rate: $25/hr on W2 We are seeking a Desktop Support Engineer with hands-on experience supporting Windows 11 environments and LAN networking infrastructure. The role involves ...

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All JobsDesktop Support Engineer Iii Jobs

Desktop Support Engineer III information

See salary details

$10

$26

$45

How much do desktop support engineer iii jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support engineer iii in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Engineer Iii vs Desktop Support Engineer Ii?

AspectDesktop Support Engineer IiiDesktop Support Engineer Ii
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (required), Network+ (preferred)
Work EnvironmentAdvanced support in corporate or enterprise settings, handling complex issuesBasic to intermediate support, troubleshooting common hardware/software problems
ResponsibilitiesResolving complex technical issues, mentoring junior staff, managing escalationsHandling routine support requests, basic troubleshooting, user assistance

Desktop Support Engineer Iii typically handles more complex technical problems, requires advanced certifications, and may mentor junior staff. Desktop Support Engineer Ii focuses on routine support tasks and basic troubleshooting. The Iii role is more specialized and often found in larger organizations with complex IT environments.

What are the key skills and qualifications needed to thrive as a desktop support engineer III?

To thrive as a Desktop Support Engineer III, you need advanced troubleshooting skills, in-depth knowledge of operating systems, hardware, and networking, typically supported by a bachelor's degree or equivalent experience. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL are commonly required. Strong communication, problem-solving abilities, and a customer-focused mindset set top performers apart. These skills ensure timely resolution of technical issues, minimize downtime, and maintain high user satisfaction in complex IT environments.

What are some common challenges faced by a desktop support engineer III, and how can they be addressed?

Desktop Support Engineer III professionals often encounter challenges such as managing complex technical issues, balancing multiple high-priority requests, and supporting a diverse range of hardware and software environments. Addressing these challenges typically involves strong troubleshooting skills, effective time management, and clear communication with users and team members. Proactively documenting solutions and collaborating closely with other IT departments can also streamline workflows and prevent recurring problems.

What does a desktop support engineer III do?

A Desktop Support Engineer III is an experienced IT professional responsible for resolving complex technical issues related to computers, software, and network systems within an organization. They provide advanced troubleshooting, oversee system upgrades, and mentor junior support staff. In addition, they often handle escalated support tickets, ensure security compliance, and may assist with training end-users on new technologies. Their role is crucial in maintaining the productivity and efficiency of a company's IT infrastructure.
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What cities are hiring for Desktop Support Engineer Iii jobs? Cities with the most Desktop Support Engineer Iii job openings:
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Desktop Support Engineer III jobs near you
Infographic showing various Desktop Support Engineer Iii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer - L2

Forhyre

Downers Grove, IL

Full-time

Re-posted 12 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude