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Desktop Manager Jobs in Austin, TX (NOW HIRING)

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Complies with and supports ITIL change-incident-problem management processes and work instructions. * Troubleshoots incidents and fulfills requests within established SLAs. * Adheres to Desktop and ...

TEKsystems

Desktop Support

Austin, TX

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Complies with and supports ITIL change-incident-problem management processes and work instructions. * Troubleshoots incidents and fulfills requests within established SLAs. * Adheres to Desktop and ...

Randstad Digital

Desktop Technician

Austin, TX · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are looking for a Desktop Technical for a client of ours in Austin, Tx. location: 405 Colorado ... Prioritize workload effectively, manage competing requests, work under pressure, and meet deadlines ...

New

TEKsystems

Desktop Technician

Austin, TX

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TEKsystems is looking for Desktop Technician for one of our top clients in the Austin, TX area in a fast paced environment. They offer stability, growth, updated technology and more. See the top ...

TEKsystems

Desktop Technician

Austin, TX

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TEKsystems is looking for Desktop Technician for one of our top clients in the Austin, TX area in a fast paced environment. They offer stability, growth, updated technology and more. See the top ...

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

Artech Information System LLC

DESKTOP SUPPORT

Austin, TX

$20 - $25.50/hr

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. * Remote take-over skills ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Manage Hyper-V deployments on top of a failover cluster. System Infrastructure Planning: * Plan ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Manage Hyper-V deployments on top of a failover cluster. System Infrastructure Planning: * Plan ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Austin, TX

Desktop Manager information

See Austin, TX salary details

$20.8K

$82.9K

$124.9K

How much do desktop manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for desktop manager in Austin, TX is $82,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $94,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Austin, TX? The most popular types of Desktop jobs in Austin, TX are:
What are popular job titles related to Desktop Manager jobs in Austin, TX? For Desktop Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Austin, TX look for? The top searched job categories for Desktop Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Desktop Manager jobs? Cities near Austin, TX with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $82,871 per year, or $39.8 per hour.

Desktop Support

Resolution Technologies, Inc.

Austin, TX • On-site

Other

Posted 10 days ago

Job description

Network & Desktop Field Engineer Network & Desktop Field Engineer Position Overview This highly mobile, customer-facing role requires an adaptable IT professional capable of managing both physical hardware and cloud environments. The primary objective is to minimize client downtime while maintaining excellent communication and adhering strictly to travel and service schedules. The Network & Desktop Field Engineer will act as the primary, hands-on technical point of contact across various regional or national client sites. Requiring extensive weekly travel, this role combines "white-glove" customer service with advanced troubleshooting across hardware, software, user identity, and network infrastructure. Network & Desktop Field Engineer Core Responsibilities Onsite Hardware & Infrastructure SupportProvide break-fix support for desktops, laptops, printers, and peripheral devices across client sites. Provision, image, and deploy new hardware using modern endpoint management tools. Perform physical network deployment, including the installation, organization, and securing of network racking and network hardware. Run, terminate, test, and label copper and fiber network cabling according to industry standards. Troubleshoot and configure critical network devices like routers and switches to maintain local site connectivity. Perform routine data center and network tasks, including rack/stack, cable management, and escorting third-party vendors. Conduct periodic physical hardware audits and maintain accurate local inventory records. Cloud Identity & Device ManagementManage and administer user identities, access, and permissions in Active Directory and Azure Active Directory (Entra ID). Enroll, configure, and secure endpoints utilizing Microsoft Intune. Troubleshoot Exchange and Microsoft 365 application issues (e.g., Outlook connectivity, Teams, and OneDrive). Ensure device compliance, configure policies, and support OS troubleshooting for Windows environments. Travel, Logistics & Service ManagementExecute extensive weekly travel (driving or flying) to client sites and branch offices based on dispatch requirements. Track and manage all incidents, service requests, and hardware replacements using ITSM platforms like ServiceNow or Jira. Ensure all on-site work adheres to defined Service Level Agreements (SLAs), company security policies, and compliance standards. Create and update technical documentation, trip reports, and service logs. Network & Desktop Field Engineer Qualifications & RequirementsCertifications: CompTIA A+ and relevant Microsoft Certifications (e.g., Modern Desktop Administrator Associate, MCSA, or MCSE) are required. CCNA, Network+, and other network certifications are not required but are a major plus. Experience: 3–5 years of proven, hands-on experience in desktop field support, network deployment, or a related endpoint engineering role. Technical Skills: Advanced proficiency in Windows OS troubleshooting (Windows 10/11). Deep working knowledge of Active Directory, Group Policy, and Intune. Strong foundational knowledge of network infrastructure including DHCP IP assignment, DNS, VPN, Wi-Fi, subnet masks, and VLAN configuration. Soft Skills: Exceptional problem-solving skills, the ability to work independently without direct supervision, and the stamina to manage a demanding weekly travel schedule. Physical/Logistical: Must have a valid driver's license, the ability to lift up to 50 lbs, and a reliable, ready-to-travel status.

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