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Desktop Manager Jobs in Austin, TX (NOW HIRING)

Randstad Digital

Desktop Technician

Austin, TX · On-site

$24 - $28/hr

We are looking for a Desktop Technical for a client of ours in Austin, Tx. location: 405 Colorado ... Prioritize workload effectively, manage competing requests, work under pressure, and meet deadlines ...

Bansar Technologies Inc.

Desktop Support

Austin, TX · On-site

$20 - $25.50/hr

Desktop Support Location: 6230 E Stassney Ln, Austin, TX 78744 Duration: 12 Months with possible extension Last date for submission: August 24, 2026 (12.00 PM-CST) Important Note: Position will be ...

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local to the Austin area Summary: The Client has issued a request for a Desktop Support Technician to ...

Wipro Limited

DESKTOP ADMINISTRATOR L2

Austin, TX · On-site

$37K - $83K/yr

DESKTOP ADMINISTRATOR L2 City: Austin State/Province: Texas Posting Start Date: 8/17/26 Wipro ... Maintains productive relationships with peers and management in IT and the clients whose issues are ...

Artech Information System LLC

DESKTOP SUPPORT

Austin, TX · On-site

$20 - $25.50/hr

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. * Remote take-over skills ...

Apexon

IT System Engineer (Desktop Support)

Austin, TX · On-site

Manage Hyper-V deployments on top of a failover cluster. System Infrastructure Planning: * Plan ... Support annual desktop and system audits. * User Support and Training: * Provide occasional 24/7 ...

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$23 - $31/hr

Desktop Support Associate Analyst Apply now Save jobSaved job Bringing smiles is what we do at TTEC ... In this combined role, youll deliver excellent end-user provisioning, access management, and ...

TTEC

Desktop Support Associate Analyst

Austin, TX · On-site

$22 - $24/hr

You'll report to the Service Desk Manager. You'll contribute to the success of the business by leading and resolving associates' technical issues, bringing amazing support, and establishing and ...

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Desktop Manager information

See Austin, TX salary details

$20.8K

$82.9K

$124.9K

How much do desktop manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for desktop manager in Austin, TX is $82,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $94,700.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Austin, TX?

The most popular types of Desktop jobs in Austin, TX are:

What are popular job titles related to Desktop Manager jobs in Austin, TX?

For Desktop Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Austin, TX look for?

The top searched job categories for Desktop Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Desktop Manager jobs?

Cities near Austin, TX with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $82,871 per year, or $39.8 per hour.

Desktop Technician

Randstad Digital

Austin, TX • On-site

$24 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

job summary:

We are looking for a Desktop Technical for a client of ours in Austin, Tx.


location: 405 Colorado Street Suite 1500, Texas
job type: Contract
salary: $24 - 28 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:

Deliver responsive Level 2 desktop support for end users, providing timely troubleshooting, resolution, escalation, and follow-up for technical issues.


Diagnose and resolve hardware, software, operating system, VDI, Citrix, login, performance, BitLocker, email, softphone, Zoom or Slack issues.


Support new-hire onboarding, equipment provisioning in Intune (laptop and mobile devices), asset tracking, device setup, and user orientation to ensure a smooth onboarding experience.


Troubleshoot basic LAN/WAN connectivity, network access, wireless, performance, DNS, DHCP, TCP/IP, and Active Directory-related issues.


Support the adoption and training of AI tools, including Copilot, Claude, Zoom AI, and similar platforms, across a diverse user base with varying levels of familiarity, while integrating AI capabilities into daily support operations.


Maintain accurate incident, request, asset, and troubleshooting documentation in ServiceNow and other approved support tools.


Coordinate with internal technology teams, vendors, and warranty providers, including HP/ Poly, Dell, and other hardware support partners, to complete repairs and replacements.


Assist with project coordination, site support activities, technology deployments, process documentation, and knowledge sharing across the support team.


Communicate professionally with end users, peers, support teams, and leadership through clear verbal, written, and presentation skills.


Prioritize workload effectively, manage competing requests, work under pressure, and meet deadlines in a fast-paced support environment.


Participate in rotational shifts or extended coverage schedules as needed to support business operations and provide reliable coverage.


Install, configure, upgrade, and support desktop software, peripherals, printers, scanners, cabling, network interfaces, and end-user devices.


qualifications:

- Maintain a professional demeanour and communicate in a respectful, collaborative, and service-focused manner.


- Follow direction, remain engaged and productive, and adapt to changing business needs, priorities, and expectations.


- Collaborate effectively with colleagues across the organization and contribute to a positive team environment.


- Maintain punctual, regular, and reliable attendance.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.

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