Position Summary We are seeking an experienced PC Support Technician to provide desktop, laboratory ... This role is responsible for imaging, deploying, troubleshooting, and maintaining PCs, laboratory ...
Position Summary We are seeking an experienced PC Support Technician to provide desktop, laboratory ... This role is responsible for imaging, deploying, troubleshooting, and maintaining PCs, laboratory ...
Sr. Desktop Support Technician
Carlsbad, CA · On-site
$36 - $42/hr
Familiarity with desktop imaging software, specifically InTune * Experience with Office 365 Tenant Administration * Experience with Mac computers in a corporate environment a plus * Experience with ...
Sr. Desktop Support Technician
Carlsbad, CA · On-site
$36 - $42/hr
Familiarity with desktop imaging software, specifically InTune * Experience with Office 365 Tenant Administration * Experience with Mac computers in a corporate environment a plus * Experience with ...
Sr. Desktop Support Technician
$36 - $42/hr
Familiarity with desktop imaging software, specifically InTune * Experience with Office 365 Tenant Administration * Experience with Mac computers in a corporate environment a plus * Experience with ...
Sr. Desktop Support Technician
$36 - $42/hr
Familiarity with desktop imaging software, specifically InTune * Experience with Office 365 Tenant Administration * Experience with Mac computers in a corporate environment a plus * Experience with ...
Sr. Desktop Support Technician
Carlsbad, CA · On-site
$36 - $42/hr
Familiarity with desktop imaging software, specifically InTune * Experience with Office 365 Tenant Administration * Experience with Mac computers in a corporate environment a plus * Experience with ...
Sr. Desktop Support Technician
Carlsbad, CA · On-site
$36 - $42/hr
Familiarity with desktop imaging software, specifically InTune * Experience with Office 365 Tenant Administration * Experience with Mac computers in a corporate environment a plus * Experience with ...
Desktop Manager - Bethesda, MD
Bethesda, MD · On-site
$60K - $75K/yr
Lead, mentor, and develop a team of ~10 desktop engineers (Tier 1-Tier 3). * Provide technical guidance and serve as escalation point for complex desktop, imaging, and application issues.
Desktop Manager - Bethesda, MD
Bethesda, MD · On-site
$60K - $75K/yr
Lead, mentor, and develop a team of ~10 desktop engineers (Tier 1-Tier 3). * Provide technical guidance and serve as escalation point for complex desktop, imaging, and application issues.
Senior Desktop Support
Menlo Park, CA · On-site
$23.75 - $30.25/hr
Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Senior Desktop Support
Menlo Park, CA · On-site
$23.75 - $30.25/hr
Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Senior Desktop Support
Menlo Park, CA · On-site
$23.75 - $30.25/hr
Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Quick apply
Apply Early
Senior Desktop Support
Menlo Park, CA · On-site
$23.75 - $30.25/hr
Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Apply Early
Senior Desktop Support
Menlo Park, CA · On-site
$23.75 - $30.25/hr
Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Senior Desktop Support
Menlo Park, CA · On-site
$23.75 - $30.25/hr
Experience with VDI, Microsoft, windows 10, virtual desktops, imaging workstations, deploying and troubleshooting break/fix hardware and peripherals
Perform workstation imaging, setup, installation, replacement, and lifecycle support. * Support approved baseline configurations for Government-owned desktops, laptops, and related equipment.
Perform workstation imaging, setup, installation, replacement, and lifecycle support. * Support approved baseline configurations for Government-owned desktops, laptops, and related equipment.
Desktop Manager - Bethesda, MD
Bethesda, MD · On-site
$60K - $75K/yr
Lead, mentor, and develop a team of ~10 desktop engineers (Tier 1-Tier 3). * Provide technical guidance and serve as escalation point for complex desktop, imaging, and application issues.
Desktop Manager - Bethesda, MD
Bethesda, MD · On-site
$60K - $75K/yr
Lead, mentor, and develop a team of ~10 desktop engineers (Tier 1-Tier 3). * Provide technical guidance and serve as escalation point for complex desktop, imaging, and application issues.
Perform workstation imaging, setup, installation, replacement, and lifecycle support. * Support approved baseline configurations for Government-owned desktops, laptops, and related equipment.
Perform workstation imaging, setup, installation, replacement, and lifecycle support. * Support approved baseline configurations for Government-owned desktops, laptops, and related equipment.
Desktop Support Analyst
Chicago, IL · On-site
$27 - $28.50/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
Chicago, IL · On-site
$27 - $28.50/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
Chicago, IL · On-site
$25 - $28/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
Chicago, IL · On-site
$25 - $28/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
Chicago, IL · On-site
$25 - $28/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
Chicago, IL · On-site
$25 - $28/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Years of Relevant Experience: * 2 to 4 years of helpdesk and desktop imaging experience. Roles and Responsibilities: * Knowledge on Windows machines, imaging & configuration. * Knowledge on Mac ...
Years of Relevant Experience: * 2 to 4 years of helpdesk and desktop imaging experience. Roles and Responsibilities: * Knowledge on Windows machines, imaging & configuration. * Knowledge on Mac ...
Desktop Support Analyst
Chicago, IL · On-site
$25 - $28/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
Chicago, IL · On-site
$25 - $28/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
This includes, but not limited to, desktop repair, desktop imaging, desktop security related rollouts in compliance with Corporate IT Standards, network maintenance, helpdesk tickets, disaster ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
This includes, but not limited to, desktop repair, desktop imaging, desktop security related rollouts in compliance with Corporate IT Standards, network maintenance, helpdesk tickets, disaster ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
Proficiency in desktop imaging methodologies. Desired Qualifications: * Excellent communication and decision-making skills. * Experience with desktop, desktop imaging, server and network management ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
Proficiency in desktop imaging methodologies. Desired Qualifications: * Excellent communication and decision-making skills. * Experience with desktop, desktop imaging, server and network management ...
Infrastructure & Security Engineer
Garden City, GA · On-site
$135K/yr
Desktop Imaging & Deployment: Contribute to desktop imaging standards, OS deployment workflows, and hardware lifecycle management across DSI facilities * Patch Management: Execute patch management ...
Infrastructure & Security Engineer
Garden City, GA · On-site
$135K/yr
Desktop Imaging & Deployment: Contribute to desktop imaging standards, OS deployment workflows, and hardware lifecycle management across DSI facilities * Patch Management: Execute patch management ...
Desktop Support Analyst
$27 - $28.50/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Support Analyst
$27 - $28.50/hr
Perform workstation setup, equipment relocation, software installations, and desktop imaging activities. * Support data migration efforts and user onboarding initiatives. * Maintain and manage loaner ...
Desktop Imaging information
See salary details
$13.94 - $15.67
1% of jobs
$15.67 - $17.40
5% of jobs
$17.40 - $19.12
15% of jobs
$19.46 is the 25th percentile. Wages below this are outliers.
$19.12 - $20.85
20% of jobs
The median wage is $21.71 / hr.
$20.85 - $22.57
18% of jobs
$24.22 is the 75th percentile. Wages above this are outliers.
$22.57 - $24.30
17% of jobs
$24.30 - $26.03
9% of jobs
$26.03 - $27.75
6% of jobs
$27.75 - $29.48
5% of jobs
$29.48 - $31.21
2% of jobs
$31.21 - $32.93
1% of jobs
$13
$22
$32
How much do desktop imaging jobs pay per hour?
What is the difference between Desktop Imaging vs Desktop Support?
| Aspect | Desktop Imaging | Desktop Support |
|---|---|---|
| Primary Focus | Creating and deploying system images for multiple computers | Providing technical assistance and troubleshooting for individual users |
| Skills & Certifications | Imaging tools, OS deployment, basic networking | Hardware/software troubleshooting, customer service, certifications like CompTIA A+ |
| Work Environment | IT departments, data centers, large organizations | Help desks, on-site support, remote assistance |
| Common Tasks | Building, configuring, and deploying system images | Diagnosing issues, resolving user problems, software installation |
While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.
What are the main challenges faced by professionals in a Desktop Imaging role, and how can they be addressed?
What jobs pay 500,000 a year in the US?
What are the key skills and qualifications needed to thrive as a Desktop Imaging Specialist, and why are they important?
What kind of jobs in media bring in $150,000 a year?
What imaging job pays the most?
What is desktop imaging?
$30/hr
Full-time
Posted 25 days ago
Job description
Position Summary
We are seeking an experienced PC Support Technician to provide desktop, laboratory instrument, and end-user support in a regulated laboratory and enterprise environment. This role is responsible for imaging, deploying, troubleshooting, and maintaining PCs, laboratory instrument workstations, software, peripherals, and related infrastructure while delivering exceptional customer service.
Location : Ames, IA
Compensation: $30/hr
Key Responsibilities
Image, configure, deploy, and support desktop and laptop computers.
Install, maintain, and troubleshoot laboratory instrument PCs, vendor-supplied systems, and instrument-related devices.
Perform hardware and software installations, upgrades, migrations, redeployments, and break/fix repairs.
Provide Level 1 and Level 2 support for hardware, software, operating systems, applications, network connectivity, and user access issues.
Monitor and manage support tickets, documenting activities and resolutions.
Maintain IT asset inventory, coordinate equipment moves, surplus collection, and asset retirement.
Support networking, server, Citrix, VMware, and infrastructure-related activities.
Document work in compliance with company procedures and GxP requirements where applicable.
Participate in projects, process improvements, and cross-functional support initiatives.
Qualifications
4+ years of IT support experience, preferably in laboratory, pharmaceutical, healthcare, biotechnology, or enterprise environments.
3+ years of customer-facing desktop support experience.
Strong knowledge of Microsoft Windows operating systems and Microsoft Office/Microsoft 365.
Experience with desktop imaging, deployment, troubleshooting, and asset management.
Basic understanding of networking, server infrastructure, Citrix, and VMware environments.
Strong analytical, troubleshooting, communication, and customer service skills.
Ability to manage multiple priorities and work independently or within a team.
Preferred Qualifications
Experience supporting laboratory instruments and regulated environments.
Knowledge of GxP documentation practices and 21 CFR Part 11 validation requirements.
CompTIA A+ and/or Network+ certification.
RELX or similar data analytics platform experience.
Physical Requirements
Ability to lift and transport computers, monitors, and related equipment up to 50 pounds.
Ability to work in laboratory and office environments.