Key Concepts Knowledgebase, LLC., is seeking a Desktop Engineer MacOS (Level I) for a project at a large NIH CIT support organization. The successful candidate will work with our IT managers ...
Key Concepts Knowledgebase, LLC., is seeking a Desktop Engineer MacOS (Level I) for a project at a large NIH CIT support organization. The successful candidate will work with our IT managers ...
NIH Desktop Engineer (Level II)
Bethesda, MD · On-site
The Desktop Engineer (Level II) responsibilities are as follows: Provide polite, friendly, professional, and courteous customer service at all times Work through various types of technical and ...
NIH Desktop Engineer (Level II)
Bethesda, MD · On-site
The Desktop Engineer (Level II) responsibilities are as follows: Provide polite, friendly, professional, and courteous customer service at all times Work through various types of technical and ...
Desktop Engineer - Tier 1
Washington, DC · On-site
$30/hr
Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months contract to hire Pay Rate: $30.00 / Hour Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for ...
Quick apply
Desktop Engineer - Tier 1
Washington, DC · On-site
$30/hr
Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months contract to hire Pay Rate: $30.00 / Hour Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for ...
Lead Windows Desktop Engineer
Arlington, VA · On-site
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Lead Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This opportunity will require ...
Lead Windows Desktop Engineer
Arlington, VA · On-site
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Lead Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This opportunity will require ...
Lead Windows Desktop Engineer
Washington, DC · On-site
$100K - $120K/yr
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Lead Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This opportunity will require ...
Lead Windows Desktop Engineer
Washington, DC · On-site
$100K - $120K/yr
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Lead Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This opportunity will require ...
Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC (Hybrid - 2 Days Onsite per Week) Employment Type: Contract / Contract-to-Hire (based on client needs ...
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Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC (Hybrid - 2 Days Onsite per Week) Employment Type: Contract / Contract-to-Hire (based on client needs ...
Lead Windows Desktop Engineer
Washington, DC · On-site
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Lead Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This opportunity will require ...
Lead Windows Desktop Engineer
Washington, DC · On-site
Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Lead Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This opportunity will require ...
Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC (Hybrid - 2 Days Onsite per Week) Employment Type: Contract / Contract-to-Hire (based on client needs ...
Quick apply
Level 3 Mac Desktop Engineer (Workplace Technology & Endpoint Solutions) Location: Washington, DC (Hybrid - 2 Days Onsite per Week) Employment Type: Contract / Contract-to-Hire (based on client needs ...
The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance, and troubleshooting of macOS systems, including MacBooks, iMacs, and other Apple endpoints. The ...
The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance, and troubleshooting of macOS systems, including MacBooks, iMacs, and other Apple endpoints. The ...
The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance, and troubleshooting of macOS systems, including MacBooks, iMacs, and other Apple endpoints. The ...
The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance, and troubleshooting of macOS systems, including MacBooks, iMacs, and other Apple endpoints. The ...
NIH Desktop Engineer (Level I)
Bethesda, MD · On-site
The Desktop Engineer (Level I) responsibilities are as follows: * Provide polite, friendly, professional, and courteous customer service at all times * Work through various types of technical and ...
NIH Desktop Engineer (Level I)
Bethesda, MD · On-site
The Desktop Engineer (Level I) responsibilities are as follows: * Provide polite, friendly, professional, and courteous customer service at all times * Work through various types of technical and ...
NIH Desktop Engineer (Level II)
Bethesda, MD · On-site
The Desktop Engineer (Level II) responsibilities are as follows: * Provide polite, friendly, professional, and courteous customer service at all times * Work through various types of technical and ...
NIH Desktop Engineer (Level II)
Bethesda, MD · On-site
The Desktop Engineer (Level II) responsibilities are as follows: * Provide polite, friendly, professional, and courteous customer service at all times * Work through various types of technical and ...
The Air Force Space and Intel (AFSI) Business Group of SAIC is seeking a Senior Desktop Engineer with macOS focus to support a transformational infrastructure program for DCSA out of Quantico, VA.
The Air Force Space and Intel (AFSI) Business Group of SAIC is seeking a Senior Desktop Engineer with macOS focus to support a transformational infrastructure program for DCSA out of Quantico, VA.
The Desktop Engineer (Level II) responsibilities are as follows: * Provide polite, friendly, professional, and courteous customer service at all times * Work through various types of technical and ...
The Desktop Engineer (Level II) responsibilities are as follows: * Provide polite, friendly, professional, and courteous customer service at all times * Work through various types of technical and ...
The Desktop Engineer (Level II) responsibilities are as follows: Provide polite, friendly, professional, and courteous customer service at all times Work through various types of technical and ...
The Desktop Engineer (Level II) responsibilities are as follows: Provide polite, friendly, professional, and courteous customer service at all times Work through various types of technical and ...
The Air Force Space and Intel (AFSI) Business Group of SAIC is seeking a Senior Desktop Engineer with macOS focus to support a transformational infrastructure program for DCSA out of Quantico, VA.
The Air Force Space and Intel (AFSI) Business Group of SAIC is seeking a Senior Desktop Engineer with macOS focus to support a transformational infrastructure program for DCSA out of Quantico, VA.
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure.Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Quick apply
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure.Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Desktop Systems Engineer
Washington, DC · On-site
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure.Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Quick apply
Desktop Systems Engineer
Washington, DC · On-site
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure.Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Desktop Systems Engineer
Washington, DC · On-site
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure. * Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Desktop Systems Engineer
Washington, DC · On-site
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure. * Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Desktop Systems Engineer
Sterling, VA · On-site
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure. * Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Desktop Systems Engineer
Sterling, VA · On-site
Design, engineer, implement, and maintain enterprise desktop systems and supporting infrastructure. * Lead systems engineering activities throughout the system lifecycle, from requirements analysis ...
Desktop Engineer information
See Washington salary details
$11.71 - $19.06
1% of jobs
$19.06 - $26.41
13% of jobs
$30.60 is the 25th percentile. Wages below this are outliers.
$26.41 - $33.76
19% of jobs
$33.76 - $41.11
11% of jobs
The median wage is $46.16 / hr.
$41.11 - $48.46
9% of jobs
$48.46 - $55.81
13% of jobs
$62.96 is the 75th percentile. Wages above this are outliers.
$55.81 - $63.16
10% of jobs
$63.16 - $70.51
12% of jobs
$70.51 - $77.87
8% of jobs
$77.87 - $85.22
3% of jobs
$85.22 - $92.57
2% of jobs
$11
$51
$92
How much do desktop engineer jobs pay per hour?
How much do desktop engineers make?
What is the difference between Desktop Engineer vs Network Technician?
| Aspect | Desktop Engineer | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) | CompTIA Network+, Cisco CCNA |
| Work Environment | Office, help desk, on-site support | Data centers, network rooms, on-site troubleshooting |
| Primary Responsibilities | Maintaining and troubleshooting desktops, hardware, software | Installing, configuring, and repairing network hardware and infrastructure |
| Industry Usage | IT support, corporate environments | Telecommunications, enterprise networks |
While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.
What is a desktop engineer?
A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.
What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?
What are some common challenges faced by desktop engineers and how are they typically addressed?

Full-time
Re-posted 3 days ago
Job description
Key Concepts Knowledgebase, LLC., is seeking a Desktop Engineer MacOS (Level I) for a project at a large NIH CIT support organization. The successful candidate will work with our IT managers, engineers, technicians, and the client to ensure the expectations of both parties are fulfilled in a timely, cost-effective manner.
The Desktop Engineer (Level I) responsibilities are as follows:
- Provide polite, friendly, professional, and courteous customer service at all times
- Work through various types of technical and customer service issues and ensure customer satisfaction
- Performs installations, upgrades, configuration, and troubleshooting of customer-specific hardware and software, and mobile devices
- Provide instructions to customers and support staff in the use of equipment and software
- Posses the ability to complete multiple simultaneous tasks/projects in a timely manner
- Interface with other teams when needed to help resolve customer issues
- Document incident status and solutions using ticket tracking system
- Accepts warm transfers from other technicians to continue customer support
- Efficiently escalate issues to higher tiers when needed
- Ensure SLA compliance
Configure and install various IT hardware and application systems such as desktops, routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization.
Develop installation schedules, prepare and create installation packages.
Prepare documentation for configuration changes at each site and supporting test reports.
Coordinate post installation operations and maintenance support.
Configure and troubleshoot generic basic MacOS issues
Keep track of all hardware inventory and provide weekly reports on status of all Hardware inventory stock.
Qualifications:
Knowledge, Skills and Abilities:
Must be detail-oriented, organized, and can work under tight deadlines.
Must have a comprehensive knowledge of generic IT hardware devices.
Must have the ability to read and understand installation guides, wiring drawings, system requirements and site-specific installation policies/procedures.
Must have excellent analytical skills in troubleshooting IT hardware installation, application setup, and maintenance, testing capabilities, problem identification, and/or resolution.
Must understand how to configure IT hardware, and/or be able to communicate with engineering for directives on newer system’s configuration.
Must have competencies in testing/verifying proper operation of all hardware installations with direction from the engineering staff or IT administration.
Must have experience configuring and troubleshooting generic MacOS device issues.
About Key Concepts Knowledgebase
Sourced by ZipRecruiter
Key Concepts Knowledgebase, LLC is a Small DBE Business, and solutions-driven enterprise based in the DC area. The company is founded on the provision of quality services, creative business and IT solutions, and responsible business processes. Mission Statement: With a focus on transferring knowledge on key concepts in the process, we seek to provide our customers with the best of breed services and solutions, to solve their business problems and be part of initiatives that drive sustainable, green IT solutions.
Industry
Network security
Company size
1 - 10 Employees
Headquarters location
Fairfax, VA, US