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Desktop Engineer Two Jobs in Texas (NOW HIRING)

Field Engineer

San Antonio, TX ยท On-site

$20.30 - $33/hr

... thin clients, printers, tablet desktops, mobile phones and other computer related and ... The Field Engineer II is expected to remain current on developments in telecommunications and ...

Field Engineer

San Antonio, TX ยท On-site

$20.30 - $33/hr

... thin clients, printers, tablet desktops, mobile phones and other computer related and ... The Field Engineer II is expected to remain current on developments in telecommunications and ...

The Software Engineer II will participate in software development team responsibilities focusing on ... Experience working in web and desktop/application environments is beneficial for understanding end ...

The Software Engineer II will participate in software development team responsibilities focusing on ... Experience working in web and desktop/application environments is beneficial for understanding end ...

The Product Engineer II designs, develops, tests, and sustains mechanical and electro-mechanical ... Desktop, Pro-E, or Unigraphics, preferred. * Direct experience in one or more of the following ...

... every two/three weeks cycle Be a technical evangelist serve as the champion of development best ... Desktop Support, Technical Support, IT Support, LAN Support, Help Desk Support, Desktop Engineer ...

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Desktop Engineer Two information

What is a Tier 2 desktop support job description?

A Tier 2 desktop support technician provides advanced technical assistance for hardware, software, and network issues that cannot be resolved by Tier 1 support. They troubleshoot complex problems, perform system upgrades, and may use remote support tools, often requiring knowledge of operating systems, troubleshooting skills, and relevant certifications. The role typically involves working in a help desk environment with a focus on resolving escalated user issues efficiently.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Desktop Engineer Two role typically refers to the probation or trial period that employers may set, often lasting around three months, during which performance is evaluated before confirming permanent employment. During this time, employees are usually expected to demonstrate proficiency with desktop support, troubleshooting, and relevant tools like remote management software. Completing this period successfully can lead to benefits such as job stability and potential salary increases.

What engineer makes 500,000 a year?

While most desktop engineers earn significantly less, highly experienced or specialized professionals in senior or executive roles within IT or technology companies can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or profit sharing. Such compensation typically requires extensive expertise, certifications, and leadership responsibilities.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are good second jobs for engineers?

For a Desktop Engineer Two, good second jobs include freelance IT support, technical consulting, or remote troubleshooting roles that leverage technical skills. These positions often offer flexible hours and can be done outside regular work schedules, making them suitable for engineers seeking additional income or experience in related areas.
What cities in Texas are hiring for Desktop Engineer Two jobs? Cities in Texas with the most Desktop Engineer Two job openings:
Desktop Engineer

Desktop Engineer

Business Centric Technology

Carrollton, TX โ€ข On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 24 days ago


Job description

We are seeking a motivated and skilled Infrastructure Engineer with strong experience in Windows environments and a working knowledge of macOS, mobile device support, and Microsoft 365 technologies. This is a hybrid role with flexible remote work, but it does require regular on-site presence in Coppell and Irving warehouse locations.

This role is ideal for someone early in their career who is eager to grow into infrastructure or cloud roles. The right candidate will be self-driven, have excellent communication skills, and demonstrate a strong commitment to providing high-quality technical support across the organization.

Salary:ย Up to $80,000, depending on the candidate's experienceย 

Whatโ€™s In It For You:

  • Enjoy the flexibility of a hybrid/remote work model, designed to support a healthy work-life balance and offer freedom in managing your daily schedule.
  • Medical, Dental, Vision Insurance with Flexible Spending Account
  • Unlimited PTO
  • Life Insurance, AD&D, & Supplemental Life
  • Short- & Long-term Disability
  • Tuition Benefits

What Youโ€™ll Be Doing:

  • Provide Tier 2 support for Windows and macOS laptops/desktops, including advanced troubleshooting, configuration, and performance optimization.
  • Support mobile devices (iOS/Android) using MDM toolsโ€”preferably Microsoft Intune.
  • Perform basic Linux workstation support and troubleshooting (Ubuntu, CentOS, etc.).
  • Administer Microsoft 365 applications and services:
    • Office Suite (Outlook, Word, Excel, etc.)
    • Microsoft Entra ID (formerly Azure AD)
    • Intune for device compliance and software deployment
  • Configure and deploy new laptops (including Azure AD join and Intune configuration).
  • Maintain and manage IT asset inventory.
  • Provide on-site support as needed at Coppell and Irving locations.
  • Manage support tickets via Jira and assist in implementing future ticketing solutions.
  • Collaborate with Infrastructure and Security teams to ensure endpoint compliance.
  • Participate in IT projects such as OS upgrades, hardware refreshes, and automation efforts.
  • Document technical procedures, configurations, and troubleshooting steps.

What Youโ€™ll Bring:

  • 5+ years in desktop support or IT engineering roles.
  • Proficient in Windows 10/11 and macOS administration and support.
  • Basic Linux support skills (warehouse server/workstation environments).
  • Hands-on experience with Microsoft 365, especially Intune and Entra ID.
  • Familiarity with PowerShell or other scripting tools for automation is a plus.
  • Strong communication skills and ability to work with users across all levels, including executive leadership.
  • Excellent troubleshooting and problem-solving abilities.
  • Experience with Jira or similar ticketing/project management tools.

Apply Now! CP# 8492