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Desktop Deployment Jobs (NOW HIRING)

Teceze Ltd

Desktop / Field Support Technician

Charlotte, NC · On-site

$19.75 - $25.25/hr

Support desktop deployment and refresh projects * Coordinate with infrastructure/network teams for issue resolution * Perform preventative maintenance activities * Provide user guidance and basic ...

Teceze Ltd

Desktop / Field Support Technician

Manhattan, NY · On-site

$22.25 - $28.50/hr

Support desktop deployment and refresh projects * Coordinate with infrastructure/network teams for issue resolution * Perform preventative maintenance activities * Provide user guidance and basic ...

Teceze Ltd

Desktop / Field Support Technician

Dallas, TX · On-site

$20 - $25.50/hr

Support desktop deployment and refresh projects * Coordinate with infrastructure/network teams for issue resolution * Perform preventative maintenance activities * Provide user guidance and basic ...

USM

SCCM Engineer

Waltham, MA

The contractor would focus primarily on patching duties with desktop deployment as a secondary focus, if there happened to be an issue or project on the imaging side. Patching duties would only be ...

STI

Deployment and Desktop Support Technician

Charlotte, NC · On-site

$17.50 - $23.25/hr

Deployment and Desktop Support Technician Location: Charlotte, NC/ This position will work full time on-site in Charlotte, NC. Duration: 6+ Months Description: Four Deployment and Desktop Support ...

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Desktop Deployment information

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How much do desktop deployment jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for desktop deployment in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is desktop deployment?

Desktop deployment refers to the process of installing, configuring, and distributing operating systems, applications, and settings to multiple computers within an organization. This ensures that all desktops are set up consistently and meet organizational standards for security and functionality. IT professionals often use automated tools and scripts to streamline deployment and minimize downtime for end users. Desktop deployment can include new computer setups, system upgrades, or large-scale rollouts of software across a network.

What are the key skills and qualifications needed to thrive in Desktop Deployment, and why are they important?

To excel in Desktop Deployment, strong knowledge of operating systems, hardware configuration, and troubleshooting, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate, is essential. Familiarity with deployment tools such as Microsoft Endpoint Configuration Manager (SCCM), Windows Imaging, and scripting languages like PowerShell is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for ensuring smooth deployments and user satisfaction. These skills help ensure efficient, error-free rollouts and minimize downtime, which is critical for maintaining organizational productivity.

What are the most common challenges faced by professionals in Desktop Deployment roles, and how can they be addressed?

One of the most common challenges in Desktop Deployment roles is coordinating large-scale rollouts while minimizing disruptions to end users. Technicians often need to troubleshoot unexpected compatibility issues with legacy applications or hardware, and handle tight timelines set by organizational needs. Effective communication with both IT team members and non-technical staff is key to ensuring a smooth process. Staying up-to-date with deployment automation tools and maintaining comprehensive documentation can greatly reduce errors and streamline future deployments.

What is the difference between Desktop Deployment vs Desktop Support?

AspectDesktop DeploymentDesktop Support
Primary FocusPlanning, installing, and configuring new desktops and systemsTroubleshooting, maintaining, and resolving issues on desktops
Required SkillsImaging, OS installation, hardware setupProblem-solving, user support, software troubleshooting
Work EnvironmentProject-based, often in IT or technical teamsHelpdesk, support centers, or on-site user assistance
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator

While Desktop Deployment focuses on preparing and installing new desktops, Desktop Support centers on maintaining and resolving issues for existing systems. Both roles require similar certifications and often work within the same IT environment, but their daily tasks differ significantly.

More about Desktop Deployment jobs
What cities are hiring for Desktop Deployment jobs? Cities with the most Desktop Deployment job openings:
What states have the most Desktop Deployment jobs? States with the most job openings for Desktop Deployment jobs include:
What job categories do people searching Desktop Deployment jobs look for? The top searched job categories for Desktop Deployment jobs are:
Desktop Deployment jobs near you
Infographic showing various Desktop Deployment job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 3% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $44,679 per year, or $21.5 per hour.

Desktop / Field Support Technician

Teceze Ltd

Charlotte, NC • On-site

$19.75 - $25.25/hr

Other

Posted 11 days ago

Job description

Desktop / Field Services Technician – Detailed Job DescriptionOverview

We are seeking an experienced Desktop / Field Services Technician to provide onsite and remote end-user computing support for desktop, laptop, printer, and network-related issues. The technician will be responsible for troubleshooting hardware/software problems, supporting mobile workforce connectivity, performing installations/upgrades, and ensuring timely resolution of tickets while maintaining excellent customer service standards.

The ideal candidate should have strong hands-on experience supporting Windows environments, desktop infrastructure, VPN connectivity, and peripheral devices in enterprise environments.

Scope of Work

The technician will be responsible for:

  • Provide onsite and remote desktop support for end users

  • Troubleshoot and resolve hardware and software issues on desktops/laptops

  • Install, configure, and maintain Windows operating systems and applications

  • Support Microsoft Office and enterprise applications

  • Diagnose and resolve VPN, wireless, and broadband connectivity issues

  • Install and configure local/network printers and peripherals

  • Respond to escalated Helpdesk tickets and work orders

  • Perform software installations, upgrades, and patch updates

  • Troubleshoot TCP/IP and LAN connectivity issues

  • Perform hard drive replacement, data recovery, and data migration activities

  • Utilize remote support tools for troubleshooting and resolution

  • Maintain asset inventory and update ticketing systems

  • Support desktop deployment and refresh projects

  • Coordinate with infrastructure/network teams for issue resolution

  • Perform preventative maintenance activities

  • Provide user guidance and basic onsite training when required

  • Follow IT policies, procedures, and security guidelines

Requirements

  • Minimum 5 years of hands-on desktop support experience

  • Strong knowledge of:

    • Windows Operating Systems

    • TCP/IP networking

    • VPN connectivity troubleshooting

    • Desktop/laptop hardware support

    • Printer and peripheral support

  • Experience with ticketing systems and incident management tools

  • Ability to troubleshoot software, hardware, and connectivity issues independently

  • Good understanding of Active Directory and user account support

  • Strong customer service and communication skills

  • Ability to work independently and in team environments

  • Experience supporting remote/mobile workforce preferred

  • A+ Certification preferred

  • MCSE/MCP certification is a plus

  • Previous Airline/Airport IT infrastructure experience is an added advantage

  • Ability to lift up to 30 lbs.

  • Willingness to travel and work flexible shifts if required

Pre-Site Requirements

  • Review assigned tickets/work orders and scope

  • Confirm site access and contact details

  • Coordinate with Helpdesk/remote support teams

  • Ensure required software, drivers, and tools are available

  • Verify replacement hardware availability if applicable

  • Understand customer environment and issue details before dispatch

Onsite Requirements

  • Check in as per site security process

  • Troubleshoot and resolve desktop/laptop/peripheral issues

  • Install/configure hardware and software as required

  • Support VPN and network connectivity troubleshooting

  • Configure printers and verify printing functionality

  • Perform data migration or backup activities if needed

  • Update ticketing system with detailed troubleshooting notes

  • Coordinate with remote teams for escalated issues

  • Maintain professionalism and customer communication throughout the visit

  • Follow all IT and security compliance procedures

Post-Site Requirements

  • Validate issue resolution with end user

  • Ensure all systems and peripherals are functioning properly

  • Update ticket/work order with complete resolution details

  • Document hardware replacements and asset changes

  • Upload relevant photos/screenshots if required

  • Escalate unresolved issues with detailed troubleshooting performed

  • Return any unused/replaced hardware as per process

  • Submit completion report and timesheet if applicable

Apply