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Desk Manager Jobs in Ohio (NOW HIRING)

Spenga

Part time Front Desk Associate

Dayton, OH · On-site

$15/hr

A SPENGA front desk manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong management and leadership abilities * Previous ...

SPENGA

Part time Front Desk Associate

Dayton, OH · On-site

$15/hr

A SPENGA front desk manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Qualifications: * Strong management and leadership abilities * Previous ...

Columbia Sussex

Front Desk Supervisor

Cincinnati, OH · On-site

$18 - $21/hr

Manage and supervise front desk staff * Ensure smooth check-in and check-out processes for guests * Handle guest inquiries and resolve any issues in a timely manner * Train new front desk staff on ...

Shaner Hotels

Front Desk Manager | Columbus MOXY

Columbus, OH · On-site

$16.50 - $21.25/hr

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction ...

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Ohio

Desk Manager information

See Ohio salary details

$28.5K

$121.5K

$152.1K

How much do desk manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for desk manager in Ohio is $121,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $149,300.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Ohio?

The most popular types of Desk jobs in Ohio are:

What are popular job titles related to Desk Manager jobs in Ohio?

For Desk Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Ohio look for?

The top searched job categories for Desk Manager jobs in Ohio are:

What cities in Ohio are hiring for Desk Manager jobs?

Cities in Ohio with the most Desk Manager job openings:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $121,495 per year, or $58.4 per hour.

Front Desk Agent, Second Shift and Weekends

Innvite Hospitality

Columbus, OH • On-site

$13 - $15/hr

Full-time

Re-posted 14 days ago

Job description

Title: Front Desk Associate/Night Auditor
Reports to: Front Desk Manager, Assistant General Manager & General Manager
Required Tasks: According to Hotel Standards:
*Guest Check-in & Check-out
*PMS Operations
*Cash Handling & Credit Card Transactions
*Phone System Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!

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