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Front Desk Manager Jobs in Ohio (NOW HIRING)

InnVite Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.50/hr

Front Desk Manager InnVite Hospitality Group is looking for Front Desk Manager whose primary responsibility is to assure that the front desk is operated in a courteous, professional manner in ...

InnVite Hospitality

Front Desk Manager

Columbus, OH

$16 - $20.75/hr

InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the ...

Hotel Spero

FRONT DESK MANAGER OEM/HM

Athens, OH · On-site

$13.50 - $17.50/hr

Front Desk Manager The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk ...

Crestline Hotels & Resorts

Front Desk Manager OEM/HM

Athens, OH · On-site

$13.50 - $17.50/hr

Front Desk Manager The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk ...

Dreamscape Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.75/hr

We are seeking a professional and personable Front Desk Manager to lead our front office team and ensure a welcoming and efficient experience for all guests and visitors. This role offers an ...

Dreamscape Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.50/hr

We are seeking a professional and personable Front Desk Manager to lead our front office team and ensure a welcoming and efficient experience for all guests and visitors. This role offers an ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$16.75 - $21.50/hr

DESCRIPTION We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH

$45K - $50K/yr

We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of Reservations ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$45K - $50K/yr

DESCRIPTION We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of ...

InnVite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Manager. Pay rate: $30K to $45K "Annual" Shifts: Ability to work any of the 3 shifts. Following duties and responsibilities according to the company and brand standards. * Guest Check-in ...

Innvite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Front Desk Manager. Pay rate: $30K to $45K "Annual" Shifts: Ability to work any of the 3 shifts. Following duties and responsibilities according to the company and brand standards. * Guest Check-in ...

SPENGA

Part time Front Desk Associate

Dayton, OH · On-site

$15/hr

Spenga Front Desk Manager A SPENGA front desk manager is a positive, energetic and efficient individual who warmly welcomes and takes care of members. Benefits: * Bonus based on performance

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Front Desk Manager information

See Ohio salary details

$9

$18

$28

How much do front desk manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for front desk manager in Ohio is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.10 per hour, depending on experience, location, and employer.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Ohio?

The most popular types of Front Desk jobs in Ohio are:

What cities in Ohio are hiring for Front Desk Manager jobs?

Cities in Ohio with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $38,025 per year, or $18.3 per hour.

Front Desk Manager

InnVite Hospitality

Columbus, OH • On-site

$16 - $20.50/hr

Other

Re-posted 7 days ago

Job description

Front Desk Manager

InnVite Hospitality Group is looking for Front Desk Manager whose primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the operating procedures and policies of the Hotel and as further outlined in the front office manual.

Other responsibilities would include but not be limited to the following:

  1. Assist with and follow up on the training of the front office staff, including night audit.
  2. Assist with the scheduling of the front office staff.
  3. Assist the GM with special projects and assignments as requested.
  4. Ensure that the front office staff is aware and knowledgeable.
  5. Ensure that the front office staff is aware and knowledgeable of the procedures, policies and safety requirements.
  6. Active participation in yield management and rate analysis and assist GM in monitoring of this process.
  7. Monitor all group bookings and follow up on group cut offs and rooming block/lists. Inform the GM of group issues and concerns.
  8. Book groups into the hotel as booking inquiries are made.
  9. Review audit pack and make deposits in the absence of the GM.
  10. Maintain a positive line of communication between front desk staff, housekeeping and maintenance to assure that rooms are clean and ready to rent each day.
  11. Inspect rooms as frequently as possible with GM and head housekeeper.
  12. Work evening shifts and busy periods as the primary agent and at times the 2nd assist agent as directed by the GM.
  13. Attend department meetings.
  14. All other skills and job requirements as indicated in the front desk associate job description.
  15. Any other duties as assigned by General Manager.
  16. At all times must present a professional attitude to all guests, vendors, and other associates.

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