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Front Desk Assistant Jobs in Ohio (NOW HIRING)

About the Role The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key ...

About the Role The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key ...

About the Role The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key ...

About the Role The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key ...

About the Role The Front Desk Assistant is part of the internal EnviroScience administrative team and reports to the Senior Logistics and Facility Manager. This highly-visible position plays a key ...

Front Desk Supervisor

Cincinnati, OH ยท On-site

$18 - $21/hr

Maintain a clean and organized front desk area * Assist with scheduling and payroll for front desk staff Requirements: * Previous experience in a front desk or customer service role * Strong ...

Front Desk Manager

Columbus, OH ยท On-site

$16 - $20.50/hr

Front Desk Manager InnVite Hospitality Group is looking for Front Desk Manager whose primary ... Other responsibilities would include but not be limited to the following: * Assist with and ...

Front Desk Supervisor

Logan, OH ยท On-site

$14.25 - $18.50/hr

Essential Duties & Responsibilities * Assist the Front Office Manager with the daily operation of the Front Desk and Guest Services areas. * Supervise, support, and provide direction to Front Office ...

Front Desk Manager

Columbus, OH ยท On-site

$16 - $20.75/hr

InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to ... Other responsibilities would include but not be limited to the following: * Assist with and ...

Front Desk

Elyria, OH

$12.75 - $16.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Front Desk

Ontario, OH

$13.25 - $17/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

We are seeking a motivated and outgoing Front Desk Receptionist to assist customers during peak visiting hours. This role serves as the face of the organization, so the ideal candidate will have ...

Front Desk Associate

Columbus, OH

$13.50 - $17.50/hr

... Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables Minor ...

Front Desk Associate

Obetz, OH ยท On-site

$13.25 - $17/hr

Reservations-Guest Rooms * Assist with Administrative Duties as assigned by Management * Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily * Set up Breakfast Bar or Refill/Monitor Cleanliness ...

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Front Desk Assistant information

See Ohio salary details

$7

$14

$20

How much do front desk assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for front desk assistant in Ohio is $14.31, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $16.44 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Ohio?

The most popular types of Front Desk jobs in Ohio are:

What job categories do people searching Front Desk Assistant jobs in Ohio look for?

The top searched job categories for Front Desk Assistant jobs in Ohio are:

What cities in Ohio are hiring for Front Desk Assistant jobs?

Cities in Ohio with the most Front Desk Assistant job openings:

Infographic showing various Front Desk Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $29,761 per year, or $14.3 per hour.

$16 - $18/hr

Part-time

Re-posted 7 days ago


Job description

Front Desk Assistant (Part-Time)3101 Dixie Highway, Hamilton, Ohio Part-Time Schedule: Monday–Friday, 3:00 PM–6:00 PM, with flexibility to cover shifts between 8:00 AM–6:00 PM as needed.

Best Point Education & Behavioral Health is seeking a professional, dependable, and customer-focused Front Desk Assistant to serve as the first point of contact for visitors, families, staff, and community partners. This role is ideal for someone who enjoys helping people, creating a welcoming environment, and supporting day-to-day office operations.

We are looking for a candidate with strong customer service skills, professionalism, and basic computer proficiency. While this position includes some clerical and administrative responsibilities, the primary focus is providing excellent front desk support and ensuring a positive experience for everyone who enters our facility.

Qualifications
  • High school diploma or equivalent required.
  • Previous experience as a receptionist, front desk assistant, customer service representative, or similar role preferred.
  • Proficiency with Microsoft Office and basic computer applications. 
  • Experience using office equipment such as printers, copiers, scanners, and fax machines preferred.
  • Strong verbal and written communication skills.
  • Professional appearance and demeanor.
  • Excellent organizational skills and attention to detail.
  • Ability to remain calm, resourceful, and professional in a busy environment.
  • Demonstrated commitment to providing excellent customer service.
Primary Responsibilities
  • Greet and welcome visitors, families, and staff as soon as they arrive.
  • Direct visitors to the appropriate person, department, or location.
  • Answer incoming phone calls and provide accurate information in person, by phone, or via email.
  • Receive, sort, and distribute mail, packages, and deliveries.
  • Maintain office security by following visitor check-in procedures and building access protocols. 
  • Utilize visitor management software to check in visitors and volunteers and generate visitor badges.
  • Assist with basic clerical duties including filing, data entry, copying, faxing, scanning, and preparing correspondence.
  • Maintain organized records and support office documentation needs.
  • Provide general support to program staff and administrators as needed.
  • Maintain a clean, organized, and professional reception area.
  • Support a positive customer service experience for clients, families, staff, and community partners.



Work Environment: Exposed to a combination of office, school, and mental health treatment environments. Exposed to clients with behavior problems. May be exposed to shouting and clients who are upset.

Physical demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Regularly required to sit, stand, walk, bend and lift objects of up to 20 pounds.

Our Culture:

Best Point Education & Behavioral Health is Greater Cincinnati's leading nonprofit provider of education, behavioral health, therapeutic, and autism services for vulnerable children, youth, families, and caregivers. We are committed to making a meaningful impact in our community while fostering a culture of respect, collaboration, and inclusion.

Best Point Education & Behavioral Health is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected status.


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About Best Point

Sourced by ZipRecruiter

Industry

Offices of mental health practitioners

Company size

501 - 1,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1864