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Desk Manager Jobs in Ohio (NOW HIRING)

InnVite Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.50/hr

Front Desk Manager InnVite Hospitality Group is looking for Front Desk Manager whose primary responsibility is to assure that the front desk is operated in a courteous, professional manner in ...

Hotel Spero

FRONT DESK MANAGER OEM/HM

Athens, OH · On-site

$13.50 - $17.50/hr

Front Desk Manager The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk ...

Crestline Hotels & Resorts

Front Desk Manager OEM/HM

Athens, OH · On-site

$13.50 - $17.50/hr

Front Desk Manager The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk ...

Firelands Health

Service Desk Manager

Sandusky, OH · On-site

The Service Desk Manager leads subordinate staff, coordinates internal and external resources, manages service performance, supports hardware and software lifecycle needs, provides advanced ...

InnVite Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.75/hr

InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$16.75 - $21.50/hr

DESCRIPTION We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of ...

Dreamscape Hospitality

Front Desk Manager

Columbus, OH

$16 - $20.75/hr

We are seeking a professional and personable Front Desk Manager to lead our front office team and ensure a welcoming and efficient experience for all guests and visitors. This role offers an ...

Babcock & Wilcox

IT Service Desk Supervisor

Akron, OH · On-site

This role is designed for a high-potential leader who will be mentored and developed for future promotion to Service Desk Manager. The ideal candidate demonstrates strong leadership qualities ...

Dreamscape Hosptality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.75/hr

We are seeking a professional and personable Front Desk Manager to lead our front office team and ensure a welcoming and efficient experience for all guests and visitors. This role offers an ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$45K - $50K/yr

DESCRIPTION We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH

$45K - $50K/yr

We are seeking an experience Front Desk Manager for the Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of Reservations ...

Dreamscape Hospitality

Front Desk Manager

Columbus, OH · On-site

$16 - $20.75/hr

We are seeking a professional and personable Front Desk Manager to lead our front office team and ensure a welcoming and efficient experience for all guests and visitors. This role offers an ...

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Ohio

Desk Manager information

See Ohio salary details

$28.5K

$121.5K

$152.1K

How much do desk manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for desk manager in Ohio is $121,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $149,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Ohio? The most popular types of Desk jobs in Ohio are:
What are popular job titles related to Desk Manager jobs in Ohio? For Desk Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Desk Manager jobs in Ohio look for? The top searched job categories for Desk Manager jobs in Ohio are:
What cities in Ohio are hiring for Desk Manager jobs? Cities in Ohio with the most Desk Manager job openings:
Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $121,495 per year, or $58.4 per hour.

Front Desk Manager

InnVite Hospitality

Columbus, OH • On-site

$16 - $20.50/hr

Other

Re-posted yesterday

Job description

Front Desk Manager

InnVite Hospitality Group is looking for Front Desk Manager whose primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the operating procedures and policies of the Hotel and as further outlined in the front office manual.

Other responsibilities would include but not be limited to the following:

  1. Assist with and follow up on the training of the front office staff, including night audit.
  2. Assist with the scheduling of the front office staff.
  3. Assist the GM with special projects and assignments as requested.
  4. Ensure that the front office staff is aware and knowledgeable.
  5. Ensure that the front office staff is aware and knowledgeable of the procedures, policies and safety requirements.
  6. Active participation in yield management and rate analysis and assist GM in monitoring of this process.
  7. Monitor all group bookings and follow up on group cut offs and rooming block/lists. Inform the GM of group issues and concerns.
  8. Book groups into the hotel as booking inquiries are made.
  9. Review audit pack and make deposits in the absence of the GM.
  10. Maintain a positive line of communication between front desk staff, housekeeping and maintenance to assure that rooms are clean and ready to rent each day.
  11. Inspect rooms as frequently as possible with GM and head housekeeper.
  12. Work evening shifts and busy periods as the primary agent and at times the 2nd assist agent as directed by the GM.
  13. Attend department meetings.
  14. All other skills and job requirements as indicated in the front desk associate job description.
  15. Any other duties as assigned by General Manager.
  16. At all times must present a professional attitude to all guests, vendors, and other associates.

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