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Desk Assistant Jobs in Springfield, IL (NOW HIRING)

United Community Bank

IT Help Desk Technician

Auburn, IL · On-site

$17 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desk level. Essential Duties and Responsibilities: * Evaluate urgency of issues, select, and take ... Responsible for Active Directory user changes, maintenance, and general housekeeping * Assist in ...

United Community Bank

IT Help Desk Technician

Auburn, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desk level. Essential Duties and Responsibilities: * Evaluate urgency of issues, select, and take ... Responsible for Active Directory user changes, maintenance, and general housekeeping * Assist in ...

United Community Bank

IT Help Desk Technician

Auburn, IL

$17 - $21/hr

... desk level. Essential Duties and Responsibilities: * Evaluate urgency of issues, select, and take ... Responsible for Active Directory user changes, maintenance, and general housekeeping * Assist in ...

Malibu Jack's Springfield

Team Member

Chatham, IL

$15 - $16/hr

Enforce safety rules and height requirements * Assist guests entering and exiting attractions Front Desk / Guest Services * Check in guests and process attraction purchases * Assist with wristbands ...

Planet Fitness

Assistant Fitness Trainer

Springfield, IL · On-site

$13.25 - $15.75/hr

Meet class requirements based on club size and member traffic. * Assist in front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions.

Menard, Inc

Part-Time Cashier & Front End Team

Springfield, IL · On-site

$10.75 - $14.75/hr

  • Dental

Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk! or · Courtesy Patrol: Our Courtesy Patrol Team Members assist our Customers with loading their ...

University of Illinois

Customer Service Specialist

Springfield, IL · On-site

$42K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assist with Random moment sampling, reaching out to staff regarding unanswered samples, and assisting with any questions or concerns. * Front Desk Responsibilities:Greet visitors; determine nature ...

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Springfield, IL

Desk Assistant information

See Springfield, IL salary details

$10

$20

$32

How much do desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desk assistant in Springfield, IL is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Springfield, IL? The most popular types of Desk jobs in Springfield, IL are:
What are popular job titles related to Desk Assistant jobs in Springfield, IL? For Desk Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Springfield, IL look for? The top searched job categories for Desk Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Desk Assistant jobs? Cities near Springfield, IL with the most Desk Assistant job openings:
Desk Assistant jobs near you

Administrative Assistant

Diversified Services Network, Inc.

Springfield, IL • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Position Summary
Diversified Services Network (DSN) is seeking a reliable, organized, and customer-focused Administrative Assistant to join our team in Springfield, Illinois. This onsite position provides administrative support to the office while assisting with document processing for our Eligibility project.

Key Responsibilities

  • Greet visitors and maintain a professional and welcoming front desk as needed.
  • Receive, sort, and distribute incoming mail and packages as needed.
  • Prepare and process outgoing mail and shipments.
  • Assist the Eligibility Services team with document intake and processing.
  • Review, organize, scan, and file and electronic documents.
  • Maintain accurate filing systems and ensure confidential records are properly secured.
  • Assist with data entry and document tracking.
  • Support office operations by ordering supplies and maintaining an organized work environment.
  • Schedule meetings and assist with general administrative tasks as needed.
  • Perform other administrative duties as assigned.

Minimum Qualifications

  • High school diploma or equivalent required; Associate degree preferred.
  • Experience working in a professional office environment.
  • Strong customer service and communication skills.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Excellent organizational skills and attention to detail.
  • Ability to handle confidential information with discretion.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong interpersonal skills and a positive, team-oriented attitude.

Preferred Qualifications

  • Experience processing, organizing, or managing confidential documents.
  • Familiarity with records management and document filing procedures.

Position Details

  • Position: Administrative Assistant
  • Location: Springfield, IL (Onsite)
  • Employment Type: Full-Time
  • Schedule: Monday–Friday, standard business hours
  • Pay Rate: Approximately $17.00–$18.00 per hour

Benefits

  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays