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Desk Assistant Jobs in Springfield, IL (NOW HIRING)

Mehr Consultancy

Front Desk Supervisor

Springfield, IL · On-site

$18 - $20/hr

Front Desk Supervisor We are looking for a Front Desk Supervisor to lead and manage the front desk ... Supervise staff performance and complete performance reviews. * Assist guests with directions and ...

Choice Hotels

Front Desk Supervisor

Springfield, IL · On-site

$18 - $20/hr

Supervise staff performance and complete performance reviews. * Assist guests with directions and ... Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.

Mehr Consultancy

Front Desk Agent

Springfield, IL · On-site

$15 - $16/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide ... Run daily reports and ensure the accuracy of information. * Assist guests with special requests and ...

Choice Hotels

Front Desk Agent

Springfield, IL · On-site

$15 - $16/hr

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide ... Run daily reports and ensure the accuracy of information. * Assist guests with special requests and ...

Sand Hospitality

Hotel Front Desk Attendant

Springfield, IL · On-site

$13 - $16.50/hr

Front Desk Associate - Country Inn & Suites (Springfield) Love meeting new people and being the ... Answer phones and assist guests following brand standards * Maintain accurate guest accounts and ...

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk ... This position will be focused on scheduling appointments, assist with operational goals, and ...

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Springfield, IL

Desk Assistant information

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How much do desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desk assistant in Springfield, IL is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Springfield, IL? The most popular types of Desk jobs in Springfield, IL are:
What are popular job titles related to Desk Assistant jobs in Springfield, IL? For Desk Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Springfield, IL look for? The top searched job categories for Desk Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Desk Assistant jobs? Cities near Springfield, IL with the most Desk Assistant job openings:
Desk Assistant jobs near you

Front Desk Reception

Orthopaedic Center Of Illinois

Springfield, IL • On-site

$16 - $20/hr

Full-time

Re-posted 6 days ago

Job description

About the Role:

Orthopedic Center of Illinois is hiring a Front Desk Receptionist to join our Team! The receptionist plays a crucial role in creating a welcoming environment for visitors and clients at our Springfield location. This position is responsible for managing the front desk operations, ensuring that all inquiries are handled efficiently and professionally. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and support. Additionally, the Front Desk Receptionist will assist in administrative tasks, contributing to the overall smooth operation of the office. Ultimately, this role is vital in maintaining a positive image of the organization and enhancing the experience of everyone who interacts with our team.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a front desk or customer service role.
  • Strong verbal and written communication skills.
  • Basic computer skills, including proficiency in Microsoft Office Suite.


  • Responsibilities:
  • Greet and welcome visitors, ensuring a friendly and professional atmosphere.
  • Answer and direct phone calls, taking messages when necessary.
  • Manage appointment scheduling and maintain the front desk calendar.
  • Handle incoming and outgoing mail and packages.
  • Assist with administrative tasks such as filing, data entry, and maintaining office supplies.

Skills:

The required skills for this position, such as strong communication and customer service abilities, are essential for creating a positive first impression for visitors. Proficiency in computer applications is utilized daily to manage appointments and maintain records efficiently. Organizational skills are crucial for handling multiple tasks simultaneously, ensuring that the front desk operates smoothly. Preferred skills, like familiarity with office management systems, can enhance efficiency and streamline processes. Overall, a combination of these skills will enable the Front Desk Receptionist to contribute significantly to the team's success and the satisfaction of our clients.

Salary dependent upon experience with a pay range of $15.00 - $19.00 per hour. Hours are Monday - Friday 9a-6p with a Saturday rotation 8a-12p.