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Design Operations Manager Jobs in Florida (NOW HIRING)

ShyftOff

Operations Manager

Tampa, FL · On-site

As an Operations Manager you'll own delivery for assigned campaigns, translating client ... Experience with QA frameworks, accreditation programs, or training program design. * Experience ...

Mersino Dewatering Inc

Operations Manager

Lakeland, FL · On-site

$80K - $115K/yr

The Operations Manager is responsible for overseeing and directing all field operations, ensuring ... Provide leadership to all employees by example * Assist Account Managers in design proposals ...

Craft A Brew

Operations Manager

Orlando, FL · On-site

$85K/yr

Operations Manager -- Craft a Brew Location: Orlando, FL (on-site, 5 days/week) Compensation: $85 ... We design and manufacture our own proprietary products and ship from our warehouse in Orlando. We ...

Momentum Medical

Strategic Operations Manager

Tampa, FL · On-site

$150K - $250K/yr

In this role, you'll design how our medical practices run-building the SOPs, workflows, and structure that allow the organization to scale smoothly. Role Summary The Operations Manager owns the ...

Momentum Medical

Strategic Operations Manager

Brandon, FL · On-site

$150K - $250K/yr

In this role, you'll design how our medical practices run-building the SOPs, workflows, and structure that allow the organization to scale smoothly. Role Summary The Operations Manager owns the ...

Tory Burch

Operations Manager

Sunrise, FL

Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by ... You are an expert in store operations, experienced with inventory management to managing a large ...

Tory Burch LLC

Operations Manager

Sunrise, FL · On-site

Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by ... You are an expert in store operations, experienced with inventory management to managing a large ...

Evergen

Operations Manager

Alachua, FL · On-site

$100K - $120K/yr

... services including design, development, regulatory support, verification and validation ... management. Evergen is rooted in a steadfast commitment to quality, integrity, and patient safety ...

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All JobsDesign Operations Manager JobsDesign Operations Manager Jobs in Florida

Design Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do design operations manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for design operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Design Operations Manager, and why are they important?

To thrive as a Design Operations Manager, you need expertise in project management, design process optimization, and a solid understanding of design principles, often supported by a degree in design, business, or a related field. Familiarity with tools like Asana, Jira, Figma, and resource management systems, as well as certifications like PMP or Agile, is highly beneficial. Exceptional communication, problem-solving, and stakeholder management skills help you bridge gaps between creative and operational teams. These skills are vital for streamlining workflows, ensuring project delivery, and driving alignment across multidisciplinary teams.

How does a Design Operations Manager typically collaborate with cross-functional teams to improve workflow efficiency?

A Design Operations Manager works closely with design, product, engineering, and marketing teams to streamline processes, set clear priorities, and remove obstacles that hinder productivity. They often facilitate regular check-ins, build and optimize workflows, and implement tools or systems that foster communication and transparency. By acting as a liaison and ensuring alignment between departments, they help the broader team deliver high-quality design work on time, while also identifying opportunities to refine processes for future projects.

What is the difference between Design Operations Manager vs UX Designer?

AspectDesign Operations ManagerUX Designer
Primary FocusOversees design processes, tools, and team workflowsDesigns user experiences and interfaces
Required SkillsProject management, process optimization, leadershipUser research, wireframing, prototyping
Work EnvironmentCollaborates with design teams, product managers, and developersWorks directly on user interface and experience design
Common CertificationsProject Management Professional (PMP), Agile certificationsUX certifications (e.g., NN/g, Human Factors)

The Design Operations Manager focuses on streamlining design workflows and managing teams, while the UX Designer concentrates on creating engaging user experiences. Both roles often collaborate but serve different functions within the design process.

What are Design Operations Managers?

Design Operations Managers are professionals who streamline and optimize processes within design teams to improve efficiency, collaboration, and the quality of creative output. They bridge the gap between design, product, and business operations by implementing workflows, managing resources, and ensuring projects stay on track. Their responsibilities often include project management, budget oversight, and facilitating communication across teams. By establishing best practices and removing operational barriers, Design Operations Managers enable designers to focus more on creative work and innovation.
What are the most commonly searched types of Design Operations jobs in Florida? The most popular types of Design Operations jobs in Florida are:
What are popular job titles related to Design Operations Manager jobs in Florida? For Design Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Design Operations Manager jobs in Florida look for? The top searched job categories for Design Operations Manager jobs in Florida are:
What cities in Florida are hiring for Design Operations Manager jobs? Cities in Florida with the most Design Operations Manager job openings:
Design Operations Manager jobs near you
Infographic showing various Design Operations Manager job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.
Operations Manager

Operations Manager

ShyftOff

Tampa, FL • On-site

Full-time

Posted 8 days ago

Job description

About this role

At ShyftOff you'll sit at the center of our delivery engine. ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform that is designed to scale their workforce in just a few clicks. As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in the right seats, training resources enable quality, and operational signals are turned into timely, tactical decisions that protect SLA performance and margin.

What you'll own
  • End-to-end campaign delivery: own staffing outcomes, utilization, SLA compliance, margin, and day-to-day operational health for assigned accounts.
  • Agent matching & success: move agent 1099s through ShyftOff's pipeline and place the highest-quality agents on campaigns - balancing speed, fit, and quality to meet campaign demand.
  • WFM partnership: work closely with the Director of WFM to ensure shifts are picked up and intraday actions are taken so occupancy and adherence targets are achieved. You will own client-provided forecasting data to deliver perfect staffing.
  • Training & enablement oversight: ensure training materials and support resources (both ShyftOff and client-provided) are current, high-quality, and evolving. Keep client training up to date to satisfy agent performance requirements and maintains quality standards.
  • Quality & performance: own QA program inputs and outcomes - ensure QA frameworks, scorecards, and feedback loops are producing the quality required to meet client expectations.
  • Data-driven deployment: use data to interpret staffing accuracy, SLA compliance, occupancy, and other operational metrics - deploy and reallocate agent talent and resources to meet targets.
  • Platform partnership: partner with Product & Engineering to maintain platform efficiency and provide input for enhancements to WFM tools, QA platforms, knowledge management, and AI automation to improve productivity and reduce cost-to-serve.
  • Client partnership: run operational business reviews and proactively communicate delivery status, opportunities, and remediation plans to client stakeholders.
Client KPIs you'll align to

Typical client KPIs you'll manage toward include: AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance.

What success looks like in the first 3 months:
  • Staffing accuracy and agent pool health strong enough to meet client staffing targets.
  • SLA compliance at or above client targets.
  • Clear evidence that training and support resources produce consistent quality outcomes.
  • Measurable improvements in CSAT/FCR or other client KPIs through improved talent placement and QA alignment.
  • Playbooks and processes that make deployments repeatable and reduce time-to-stability for new campaigns.
You'll thrive here if you have
  • 5+ years in contact center / BPO operations, with direct ownership of contact center service delivery and/or client outcomes.
  • 3+ years managing and collaborating across teams that include team leads, QA analysts, WFM teams, and agents with measurable performance outcomes.
  • Deep familiarity with contact center KPIs (AHT, ASA, FCR, CSAT, NPS, occupancy, shrinkage, SLA compliance, etc).
  • Hands-on experience working with WFM teams and WFM tools.
  • Strong ability to critically review and improve client-provided training and support materials.
  • Strong operational instincts and the ability to turn data into tactical decisions about where to deploy agent talent.
  • Excellent stakeholder and client communication skills - you'll present operational realities and remediation plans to clients.
  • Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience is a plus.
Nice to have
  • Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.
  • Experience with QA frameworks, accreditation programs, or training program design.
  • Experience with AI/automation or knowledge management platforms.
Employment Type: FULL_TIME
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About ShyftOff

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Tampa, FL, US

Year founded

2020

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