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Join our team at Craft Design + Build as a Design-Build Sales Manager, where you'll play a pivotal role in bringing dream homes to life. You'll connect with clients, understand their unique needs, and work with the design team to offer solutions that align with their vision. We pride ourselves on a culture that values community and collaboration, ensuring that you feel supported and empowered in your role. Our company is committed to innovation and employee development, offering you opportunities to grow alongside us.

In this role, you'll be the face of Craft Design + Build, engaging with potential clients and nurturing relationships that foster trust and satisfaction. We offer a competitive salary package and a dynamic work environment that encourages both personal and professional growth. If you're ready to join a forward-thinking team where your efforts directly contribute to transforming spaces into beautiful realities, we want to hear from you. Let's build something great together!

$100,000 - $160,000

The Design-Build Sales Manager has a keen design eye and owns the client relationship from lead through project completion.

The Design-Build Sales Manager is responsible for securing the design and build contracts as well as managing the design processes for his/her projects, while maintaining client relationships after project hand-off to the Project Manager.

Step 1: Present design contract & prospect education materials:  

• Presenting contract 
• Prospect education. 
• Confirm culture, budget, and scope fit. 

Step 2: Design schedule & expectations

• Set client expectations on what to expect during design. 
• Explain design hours allotment, milestone deliverables, and design billing policy. 
• Work with the Lead Designer for team resources and specific project expectations. 
• Relay the plan to the client and designers who will work on the project. 
• Set any expectations on the following, if applicable, and get the process started. 
• Historical Approval Process. 
• HOA approval process. 
• Flood zone permit approval 
• Zoning and planning applications. 

Step 3: Design phase 

• Enforce design schedules with the customer to keep the project on track
• Collect design change orders and collect design materials/subcontractor incurred costs. 
• Track progress for accuracy of execution and to inform the client 2 x per week. 
• Leverage Lead Designer to ensure compliance of designers with preset design deliverables deadlines. 
• Create a punch list for all 3 phases of the design: 
• EC: Existing Conditions and conceptuals. 
• DD: Design Documents: elevations, locations for MEP, and material type. 
• CD: Construction drawings: selections and specification (means and methods). 
• Design Director approves all drawings.
• Submit first to the estimator for completion of the estimate with the list of requests. 

Step 4: Preconstruction 

• Complete construction drawings ready for permit submittal. 
• Submit the permit to the appropriate permit jurisdiction. 

Submit any of the following: 

• Historical Approval Process. 
• HOA approval process. 
• Flood zone permit approval 
• Zoning and planning applications. 

Step 5: Build: 

• Create a construction schedule with the Construction Director. 
• Do a full handoff on scope, budget, and drawings to the PM. 

Retain communication with the client for: 

• Weekly meetings. 
• Any issues that arise. 
• Change orders. 
• Scope clarifications. 

Hold PM accountable to: 

• Jobsite minimum standards of cleanliness, organization, and quality of work. 
• Subcontractor quality of work. 
• Schedule execution. 
• PM presentability: clothing, vehicle, and general professional appearance. 

Outside Duties: 

• Weekly realtor meetings to expand brand awareness and referrals 
• Hold “Realtor Lunch & Learns” 
• Maintain and update the sales pipeline on a weekly basis 
• Update design schedules on a weekly basis as needed
• Call to schedule appointments and walkthroughs with leads 

• A minimum of 5 years in the home construction or design-related field

Skill, Knowledge, and Abilities

• Able to decipher blueprints and analyze renderings for accuracy
• Ability to work independently and prioritize responsibilities 
• Requires an understanding of architectural and construction administration services, including budgeting, scheduling, planning, specifications, and working drawings.  
• Must be familiar with building codes, materials, and remodeling estimating techniques. Must have the ability to read, interpret, and review construction plans and job costs. 
• Must have working knowledge or willingness to learn our CRM or scheduling software. 
• Computer skills, including but not limited to: Word, Excel, Google Mail, and Sheets
• Detail-Oriented – ability to be very precise, measure distances and the size of items, and have an eye for detail
• Critical Thinking Skills – the ability to problem solve when issues arise in a project and foresee them before they occur
• Communication – ability to communicate effectively with internal and external teams

Craft Design + Build is a community-centered leader in whole-home renovation, kitchen remodeling, and bathroom remodeling in central shoreline Connecticut. We provide personalized care and visionary expertise to each of our customers, bringing their dream home into beautiful reality.

Specializing in kitchens and extensive renovations, we help clients across the shoreline improve their homes with the kind of caring attention that makes us feel like family. We also offer whole-home remodeling and from-scratch construction, meeting your needs whether they’re big or small.

To learn more about our company, visit our website www.craftdesignandbuild.com.