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Denials Coordinator Jobs (NOW HIRING)

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Denials Coordinator information

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$13

$24

$40

How much do denials coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for denials coordinator in the United States is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Denials Coordinator vs Claims Specialist?

AspectDenials CoordinatorClaims Specialist
CredentialsTypically requires healthcare or insurance-related certifications, such as CPC or equivalentOften requires similar certifications, with a focus on claims processing
Work EnvironmentHealthcare facilities, insurance companies, or billing departmentsInsurance companies, healthcare providers, or billing offices
Employer & IndustryHospitals, clinics, insurance payersInsurance carriers, healthcare providers, third-party administrators

Both roles involve working with healthcare claims, but Denials Coordinators focus on resolving denied claims and appeals, while Claims Specialists handle the initial processing of claims. The roles often overlap in credentials and work environment, but their primary responsibilities differ in claim resolution versus processing.

What are the key skills and qualifications needed to thrive as a denials coordinator, and why are they important?

To thrive as a Denials Coordinator, you need a strong understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by experience in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, claims management software, and knowledge of coding standards such as ICD-10 and CPT are crucial. Excellent attention to detail, problem-solving abilities, and effective communication skills help in resolving claim denials and collaborating with payers and providers. These skills ensure accurate and timely resolution of denied claims, which is essential for maintaining healthcare revenue cycles and patient satisfaction.

What are the most common challenges faced by a denials coordinator, and how can they be managed effectively?

Denials Coordinators often encounter challenges such as resolving complex insurance denials, navigating evolving payer requirements, and managing large volumes of appeals within tight deadlines. To address these issues, it's important to stay organized, communicate efficiently with both clinical staff and insurers, and maintain up-to-date knowledge of payer policies. Developing strong analytical skills and attention to detail can also help in identifying denial trends and implementing corrective actions, ultimately improving reimbursement rates and workflow efficiency.

What is a denials coordinator?

A Denials Coordinator is a healthcare professional responsible for managing and resolving insurance claim denials. They review denied claims, investigate the reasons for denial, gather necessary documentation, and submit appeals to insurance companies. Their goal is to ensure that healthcare providers receive appropriate reimbursement for services rendered and to minimize financial losses due to claim denials. Denials Coordinators often work closely with billing departments, healthcare providers, and insurance representatives to resolve issues efficiently.
More about Denials Coordinator jobs
What cities are hiring for Denials Coordinator jobs? Cities with the most Denials Coordinator job openings:
What are the most commonly searched types of Denials jobs? The most popular types of Denials jobs are:
What states have the most Denials Coordinator jobs? States with the most job openings for Denials Coordinator jobs include:
Infographic showing various Denials Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,569 per year, or $24.8 per hour.

Epic Denials Management Coordinator

Deloitte

Raleigh, NC • Remote

Full-time

Posted 15 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

Position Summary

Join Deloitte's AI & Engineering practice to support hospital denials management to deliver back-end Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed.

Recruiting for this role ends on 01/01/2027.

Work you'll do

As an Epic Denials Management Coordinator on the AI & Engineering team, you will be responsible for supporting review denials (835/277 processing) received from third party payers. Conduct Denial categorization and root cause analysis based on remittance information received from payer. Review hospital account records and payer remittance records, communicate with relevant Client RCM and internal hospital stakeholders, and conduct outreach to payers through payer portals and phone calls to gather necessary information to understand denial reasons and root causes. Determine appropriate denial responses based on denial reasons. Use appropriate templates to develop denial appeal letters for denials and submit to third party payers. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Provide additional documentation to payers as needed to resolve denial issues. Document denial details, research conducted, and follow-up activities conducted in relevant EMR and patient accounting systems. Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers on open denials, denial appeals, and other outstanding balances related to denials to understand claim status and payer requirements to adjudicate claim. Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.

Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 1+ years of experience in hospital account denial management and appeals
  • Experience using Epic Resolute Hospital Billing
  • Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
  • Experience working in claims clearinghouse systems
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000 to $60,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Position Summary

Join Deloitte's AI & Engineering practice to support hospital denials management to deliver back-end Revenue Cycle Management (RCM) services, including Billing and Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed.

Recruiting for this role ends on 01/01/2027.

Work you'll do

As an Epic Denials Management Coordinator on the AI & Engineering team, you will be responsible for supporting review denials (835/277 processing) received from third party payers. Conduct Denial categorization and root cause analysis based on remittance information received from payer. Review hospital account records and payer remittance records, communicate with relevant Client RCM and internal hospital stakeholders, and conduct outreach to payers through payer portals and phone calls to gather necessary information to understand denial reasons and root causes. Determine appropriate denial responses based on denial reasons. Use appropriate templates to develop denial appeal letters for denials and submit to third party payers. Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed. Provide additional documentation to payers as needed to resolve denial issues. Document denial details, research conducted, and follow-up activities conducted in relevant EMR and patient accounting systems. Review AR aging reports and work queues to identify unpaid and delayed claims. Follow up with third party payers on open denials, denial appeals, and other outstanding balances related to denials to understand claim status and payer requirements to adjudicate claim. Provide account information to payers and required and resolve issues related to eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.

Adhere to defined SOPs and workflows and work within Epic Resolute Hospital Billing, claims clearinghouse, payer websites and portals, and other systems and required by workflows. Meet and exceed minimum productivity and quality standards; submit to performance improvement plans as required according to guidance from engagement management. A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 1+ years of experience in hospital account denial management and appeals
  • Experience using Epic Resolute Hospital Billing
  • Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
  • Experience working in claims clearinghouse systems
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000 to $60,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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