Job Title: Technology Delivery Manager
Location: Malvern, PA(Onsite)
Type: Contract
Overview
We are seeking an experienced Technology Delivery Manager with 15-18+ years of IT experience and strong program/delivery leadership. The ideal candidate will own end-to-end delivery across multiple workstreams, ensuring alignment with business goals, client expectations, and regulatory standards-especially within BFSI environments.
Key Responsibilities
Delivery Ownership
Lead end-to-end delivery of technology programs across multiple applications/workstreams
Plan and track milestones, schedules, risks, dependencies, and outcomes
Ensure delivery meets SOWs, SLAs, KPIs, and quality benchmarks
Stakeholder & Client Management
Act as primary point of contact for clients and senior stakeholders
Provide regular status updates, executive reporting, and escalation handling
Build strong relationships across business, product, and engineering teams
Team & Vendor Management
Manage distributed (onshore/offshore) teams
Drive productivity, utilization, and performance
Oversee vendor/partner governance and performance reviews
Agile & Delivery Execution
Drive Agile/SAFe/Hybrid delivery models
Lead sprint planning, release planning, and execution tracking
Ensure best practices across SDLC, DevOps, and QA
Governance & Risk Management
Identify and mitigate risks, issues, and dependencies
Ensure compliance with security, audit, and regulatory standards
Manage incident, problem, and change management processes
Operations & Support
Oversee production support and incident management
Drive RCA and continuous improvement initiatives
Ensure platform stability and uptime
Financial & Strategic Oversight
Manage budgets, forecasts, and cost optimization
Support roadmap planning and prioritization
Lead transformation initiatives (cloud, automation, modernization)
Leadership
Mentor delivery leads, PMs, and technical leads
Drive continuous improvement and operational excellence
Required Skills & Competencies
Delivery Leadership
Strong experience in program/project/delivery management
Expertise in managing large-scale, multi-team programs
Excellent communication, stakeholder, and negotiation skills
Strong client-facing experience (BFSI preferred)
Technical Knowledge
Understanding of:
Java, APIs, Microservices
Cloud platforms (AWS/Azure)
DevOps, CI/CD pipelines
Familiarity with:
Integration architectures
Infrastructure and application lifecycle
Process & Governance
Agile, Scrum, SAFe, Waterfall, Hybrid models
SOW, SLA, KPI management
Risk, audit, and compliance frameworks
ITIL processes (incident/problem/change management)
Preferred Qualifications
BFSI / Capital Markets experience
Exposure to cloud transformation & automation
Certifications: PMP, SAFe, Scrum, ITIL