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Dealership General Manager Jobs in Raleigh, NC (NOW HIRING)

General Manager Job Requirements: You have at least 2+ years of leadership experience in the ... Dealing with customer complaints Maximizing profitability and productivity in the restaurant ...

ROLE: The Assistant General Manager is a Manager who has the drive and passion it takes to be a ... Must have an outgoing and positive attitude in dealing with guests. * Greet all guests in a timely ...

ROLE: The Assistant General Manager is a Manager who has the drive and passion it takes to be a ... Must have an outgoing and positive attitude in dealing with guests. * Greet all guests in a timely ...

General Sales Manager - Classic Ford of Smithfield Classic Ford of Smithfield | Mills Automotive ... Family Atmosphere - We're more than a dealership; we're a team that genuinely supports one another ...

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Dealership General Manager information

See Raleigh, NC salary details

$47.6K

$126.7K

$205.1K

How much do dealership general manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for dealership general manager in Raleigh, NC is $126,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $187,100.00 per year, depending on experience, location, and employer.

What are some common challenges a Dealership General Manager faces in balancing sales performance and customer satisfaction?

A Dealership General Manager often navigates the challenge of driving strong sales numbers while also ensuring high levels of customer satisfaction. This requires setting clear performance targets, fostering a customer-centric culture among staff, and quickly addressing any service issues that arise. Balancing these priorities involves close collaboration with sales, service, and finance teams to align goals and maintain positive customer relationships, which ultimately supports long-term business growth. Proactive communication and ongoing staff training are key strategies used to mitigate these challenges.

How do you become a GM at a car dealership?

To become a dealership general manager, candidates typically need extensive experience in automotive sales, service, or management, often starting in entry-level roles and progressing through positions such as sales manager or service manager. A bachelor's degree in business, automotive management, or a related field is common, and strong leadership, communication, and financial skills are essential. Certifications like the National Institute for Automotive Service Excellence (ASE) or dealership-specific training can also enhance prospects.

How much does a GM make at BMW?

A Dealership General Manager at BMW typically earns an average annual salary between $100,000 and $200,000, depending on the dealership size, location, and experience. Compensation often includes bonuses and profit-sharing opportunities based on dealership performance.

What are the key skills and qualifications needed to thrive as a Dealership General Manager, and why are they important?

To thrive as a Dealership General Manager, you need strong leadership, sales management, and business acumen, often supported by a degree in business or related field and significant automotive industry experience. Familiarity with dealership management systems (DMS), CRM software, and financial analysis tools is typically required. Exceptional communication, problem-solving, and team-building skills help foster a productive environment and drive customer satisfaction. These competencies are crucial for maximizing profitability, maintaining operational efficiency, and ensuring long-term dealership success.

What is the difference between Dealership General Manager vs Service Manager?

AspectDealership General ManagerService Manager
Primary FocusOverall dealership operations, sales, and profitabilityService department operations, customer satisfaction, and technician management
Required CredentialsExperience in automotive sales, management, and often a dealership-specific certificationTechnical knowledge, automotive service certifications, and management experience in service
Work EnvironmentDealerships, overseeing sales, finance, and service departmentsService department, working closely with technicians and service advisors
Industry UsageCommonly used in automotive dealerships for top management rolesUsed within service departments to manage daily operations

The Dealership General Manager oversees the entire dealership, including sales and finance, while the Service Manager focuses specifically on the service department's operations and customer satisfaction. Both roles require automotive industry experience but differ in scope and responsibilities.

What Does a Dealership General Manager Do?

Dealership general managers (GMs) oversee the operations of all the various departments within the dealership. The most common type of dealership is an automotive dealership, but other examples include those that sell RVs, boats or other outdoor vehicles, and large equipment. As a dealership general manager, you set sales goals for the sales team, create and manage the company budget, and approve contracts made in the financing department. You manage inventory, oversee vehicle acquisitions operations, and develop strategies to increase sales and profits at the dealership. General managers also hire and train new employees and establish employee compensation and benefits.

What is the highest paying job in a car dealership?

The highest paying job in a car dealership is typically the General Manager, who oversees all operations and can earn six-figure salaries plus bonuses. Other high-paying roles include fixed operations director and finance director, depending on the dealership size and location.

What does a general manager do at a car dealership?

A dealership general manager oversees all operations of the dealership, including sales, service, and finance departments. They set goals, develop strategies, manage staff, ensure customer satisfaction, and monitor financial performance to meet business objectives.

What is a Dealership General Manager?

A Dealership General Manager is the executive responsible for overseeing all operations of an automotive dealership. This includes managing sales, service, finance, and administrative departments to ensure profitability and customer satisfaction. They set business goals, develop strategies, supervise staff, and maintain relationships with manufacturers and customers. The general manager also monitors performance metrics and ensures that the dealership complies with industry regulations and company policies.
What are popular job titles related to Dealership General Manager jobs in Raleigh, NC? For Dealership General Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Dealership General Manager jobs in Raleigh, NC look for? The top searched job categories for Dealership General Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Dealership General Manager jobs? Cities near Raleigh, NC with the most Dealership General Manager job openings:
Infographic showing various Dealership General Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 6% Locum Tenens, 84% Full Time, 8% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $126,687 per year, or $60.9 per hour.

$55K - $65K/yr

Full-time

Posted 10 days ago


Job description

Job Title: Office Manager    

Reports To: Group Controller     

Location:  Durham, NC        

FLSA Status: Exempt     

Department: Accounting/ Finance

Job Status: Full-time        

Date:  March 2023

About the Company:

Raging Bull Harley Davidson has grown to become one ofthe best-known dealerships in the country by having the very best staff andmaking customer service our number one priority. On any given day, you willhear the bell ringing, music playing and loud applause from our staff welcomingthe newest member into our Harley-DavidsonA family. We are proud of ourmilitary presence, being community focused, and operating as a true familybusiness.

Job Summary:

The Office Manager is responsiblefor providing accounting, cash management, administrative, and payroll supportto the dealership.  The Office Managerworks closely with the General Manager and dealershipas management teams to tackleday-to-day dealership operations and activities.  The Office Manager is proactive, worksindependently with limited supervision, and continually seeks opportunities tomake an impact on the organization's efficiencies. 

Job Responsibilities:

A        Analyzes and organizesoffice operations and procedures

A        Hires, trains, and supervises officepersonnel

  • Assists the HR Department in onboarding new employees

A         Controls all posted documents, includingtime records, vehicledeals, commissions and additions and changes to inventory

A        Prepares daily bank deposit and cash report

A        Maintains an effectivecash management system and accurately forecasts cash needs

A        Controls petty cash amounts for dealership and sales department

A        Provides a timelydaily performance report(DPR) and keepsthe dealer/general manager informed about trends

A        Reconciles select accountsmonthly

A        Approves adjustments to inventory and receivable accountsas appropriate

A        Ensures that all manufacturer accountsincluding warranty claims, rebates, interest, protection, andco-op advertising accounts are current and accurate

A        Prints monthly journals,schedules and generalledger. Closes month by processing accounting month-end

A        Assists in completion of annual review/audit

A        Ensures compliance with all government regulations

A        Prepares payroll on a timelybasis, posts payrolland maintains payroll records

A        Prepares tax reports,tax deposits and tax returnsin a timely, accurate manner

A        Stays abreast of current factoryincentives and codesdeliveries on dealership computersystem accordingly

A        Administers charge-back program

A        Manages the payoff of vehiclefloor plan and works with bankrepresentatives

A        Compiles information and prepares reportsas requested by management and/or dealer principal

A        Attends management meetings as requested

A        All other duties assignedby management

Job Requirements:

 

A        Prior Automotive /Power sports Accounting experience required

A        Bachelor's degree (B.A.) or Associates Degree with minimum of 2years of accounting/ finance experience preferred

A        Payroll preparation andreporting experience required

  • Solid computer skills (Excel, Word, Outlook, PowerPoint)
  • Must have advanced problem solving and analytical skills
  • Prioritizes and completes tasks with a concern for all the details involved; monitors and checks work for accuracy
  • Must be self-directed and effective working independently, yet equally comfortable contributing in a team environment

 

Job Competencies:

A        Customer Service - Managesdifficult or emotional customer situations; Responds promptly to customerneeds; Solicits customer feedback to improve service; Responds to requests forservice and assistance; Meets commitments.

A        Dependability - Followsinstructions, responds to management direction; Takes responsibility for ownactions; Keeps commitments; Commits to long hours of work when necessary toreach goals; Completes tasks on time or notifies appropriate person with analternate plan.

A        Initiative - Volunteers readily; Undertakesself-development activities; Seeks increased responsibilities; Takesindependent actions and calculated risks; Looks for and takes advantage ofopportunities; Asks for and offers help when needed.

A        Interpersonal Skills - Focuseson solving conflict, not blaming; Maintains confidentiality; Listens to otherswithout interrupting; Keeps emotions under control; Remains open to others'ideas and tries new things.

A        Motivation - Sets and achieves challenginggoals; Demonstrates persistence and overcomes obstacles; Measures self againststandard of excellence; Takes calculated risks to accomplish goals.

A        Oral Communication - Speaksclearly and persuasively in positive or negative situations; Listens and getsclarification; Responds well to questions; Demonstrates group presentationskills; Participates in meetings.

A        Organizational Support - Followspolicies and procedures; Completes administrative tasks correctly and on time;Supports organization's goals and values; Benefits organization through outsideactivities; Supports affirmative action and respects diversity.

A        Quality - Demonstrates accuracy andthoroughness; Looks for ways to improve and promote quality; Applies feedbackto improve performance; Monitors own work to ensure quality.

Physical Demands:

A        Prolongedperiods of sitting

 

Working Conditions:

A        The noise level in the work environment is usually loud

A        Occasionally exposed to exhaust fumes or other airborne particles

A        Frequently works near moving mechanical parts

 

Employment Type: FULL_TIME