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Dealer Operations Manager Jobs (NOW HIRING)

FalconX

Compliance Officer, Swap Dealer

New York, NY · On-site

$132K - $167K/yr

Conduct regular risk assessments focused on swap dealing operations to identify potential ... Ability to manage multiple projects and meet deadlines. * Proficiency in compliance software and ...

CXG Holdings Inc

NY · On-site

$150 - $175/hr

Vision insurance Managing Director / Broker-Dealer Services Location: Smithtown, NY (In-Person ... Operational Management * Supervise registered principals, compliance professionals, operations ...

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Dealer Operations Manager information

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$31K

$63.5K

$118.5K

How much do dealer operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for dealer operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a dealer operations manager do?

A Dealer Operations Manager oversees the performance and operations of dealership networks for automotive manufacturers or distributors. Their responsibilities typically include managing dealer relationships, implementing sales and service strategies, ensuring compliance with company standards, analyzing performance data, and supporting dealers in achieving sales targets. They often serve as a key liaison between the corporate office and individual dealerships, working to optimize business processes and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer operations manager?

To thrive as a Dealer Operations Manager, you need strong analytical abilities, knowledge of dealership processes, and a background in business administration or automotive management. Familiarity with dealership management systems (DMS), CRM software, and inventory management tools are typically required, along with relevant certifications like NADA or OEM training. Exceptional leadership, communication, and problem-solving skills help foster productive dealer relationships and drive operational improvements. These skills and qualifications are essential for maximizing dealership performance, ensuring compliance, and achieving business objectives in a competitive market.

What are some common challenges faced by dealer operations managers, and how can they be addressed?

Dealer Operations Managers often encounter challenges such as ensuring consistent performance across multiple dealerships, maintaining compliance with company and industry standards, and effectively managing diverse teams. Addressing these challenges typically involves implementing clear operational processes, providing ongoing training, and fostering open communication between dealerships and corporate leadership. Embracing data-driven decision-making and leveraging technology can also help streamline operations and improve overall efficiency.

What is the difference between Dealer Operations Manager vs Sales Manager?

AspectDealer Operations ManagerSales Manager
Primary FocusOversees dealership operations, including service, parts, and customer experienceLeads sales teams to meet revenue targets and drive vehicle sales
Required CredentialsTypically requires automotive management experience, possibly a dealership management certificationOften requires sales experience, with or without specific certifications
Work EnvironmentDealerships, automotive groupsDealerships, automotive sales departments
Industry UsageCommonly used in automotive dealership managementCommonly used in automotive sales and marketing

The Dealer Operations Manager focuses on overall dealership operations, ensuring smooth functioning across departments, while the Sales Manager concentrates on driving vehicle sales and managing the sales team. Both roles are essential in automotive dealerships but serve different core functions.

Is dealer operations manager a high paying job?

Dealer Operations Managers typically earn a competitive salary that varies based on experience, location, and the size of the dealership or organization. In general, it is considered a mid- to high-level management position with compensation that can include bonuses and benefits, reflecting the responsibilities involved in overseeing dealer networks and operations.

What is a dealer operations manager?

A dealer operations manager oversees the daily functions of automotive or equipment dealerships, including sales, service, inventory management, and customer relations. They coordinate between dealership staff and manufacturers, often using management software, and ensure compliance with company policies and industry regulations.

What cities are hiring for Dealer Operations Manager jobs?

Cities with the most Dealer Operations Manager job openings:

What states have the most Dealer Operations Manager jobs?

States with the most job openings for Dealer Operations Manager jobs include:

Dealer Operations Manager jobs near you
Infographic showing various Dealer Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

IT Technical Product Owner - Dealer Experience

Stellantis

Auburn Hills, MI • On-site

Full-time

Re-posted 26 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

15th of 45 rated automakers

Job description

We are seeking a highly motivated and customer-centric IT Product Owner - Dealer Experience to lead the strategy, development, and continuous improvement of digital and operational solutions that support the dealer network. This role is responsible for owning the end-to-end product lifecycle of dealer-facing platforms, ensuring solutions improve dealer efficiency, satisfaction, and business performance.
The Product Owner acts as the bridge between Dealer Operations, Aftersales, Commercial, and IT delivery teams, translating dealer needs into prioritized product roadmaps and executable backlogs while ensuring alignment with enterprise architecture and long-term digital strategy.
Product Vision & Strategy
  • Define and communicate a clear product vision and roadmap for dealer experience platforms (e.g., dealer portals, service tools, parts ordering, warranty, and support systems), aligned with business objectives and dealer needs.
  • Develop a deep understanding of dealer journeys, pain points, and operational workflows to drive value-based prioritization.
  • Partner with Aftersales, Commercial, and Dealer Operations teams to ensure solutions support dealer growth, retention, and satisfaction.

Backlog & Delivery Ownership
  • Own and manage the product backlog, prioritizing features and enhancements based on business value, dealer impact, risk, and technical feasibility.
  • Translate business requirements into clear user stories, acceptance criteria, and functional specifications.
  • Work closely with Agile delivery teams (Business Analysts, Developers, QA, Suppliers) to ensure timely, high-quality delivery.

Stakeholder & Dealer Engagement
  • Serve as the primary point of contact for dealer-experience-related IT products, gathering feedback and communicating roadmap progress.
  • Facilitate workshops, demos, and feedback sessions with dealer councils, pilot dealers, and internal stakeholders.
  • Balance competing priorities across dealer needs, operational constraints, and IT capabilities

Continuous Improvement & Performance
  • Monitor product performance using KPIs such as dealer adoption, cycle time reduction, issue resolution, and satisfaction metrics.
  • Identify opportunities to streamline dealer workflows, reduce manual effort, and improve data accuracy through automation and integration.
  • Leverage emerging technologies (APIs, cloud platforms, analytics, AI) to modernize dealer-facing capabilities.

Governance & Delivery Management
  • Ensure alignment with enterprise architecture, security, and compliance standards.
  • Coordinate UAT, release readiness, and post-launch support to ensure smooth dealer adoption.
  • Collaborate with vendors and suppliers as needed to deliver and support dealer solutions.

Basic Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
  • Minimum 5 years of experience in IT Product Ownership, Product Management, or Business Analysis roles.
  • Minimum 3 years leading teams
  • Strong experience working in Agile/Scrum delivery environments.
  • Demonstrated ability to translate complex business needs into actionable technical requirements.
  • Excellent communication and stakeholder-management skills, with the ability to influence across functions.

Preferred Qualifications:
  • Experience in automotive, aftersales, dealer operations, or B2B platform environments.
  • Familiarity with dealer systems such as parts, service, warranty, or CRM platforms.
  • Experience with cloud technologies, APIs, data integration, and analytics.
  • Prior experience working with geographically distributed teams and external vendors

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