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Position Overview

The Office of Employee Services (OES) is dedicated to enhancing student success by attracting, hiring, and retaining top talent in DC Public Schools. By providing exceptional employee services support to our DCPS team members from recruitment to retirement, we aim to empower our employees to focus on what matters most—our students. With a focus on people-centered support and operational excellence, we leverage talent with the goal of all students being supported by staff who feel valued. OES is comprised of the following teams:

Divisions/Teams

• The Compensation and Retirement team is responsible for ensuring that DCPS administers compensation policies consistently and in accordance with applicable legislation and collective bargaining agreements. The team also provides support to departments during reorganizations, reductions in force (RIFs), and other personnel actions such as hiring, transfers, promotions and demotions. Additionally, the team offers counseling, guidance, and strategic planning for employee retirement.
• The Benefits and Leave team is responsible for administering employee benefits and managing leave of absence (LOA) and Family and Medical Leave Act (FMLA) processes. This team also oversees the agency's health, life, tax-sheltered annuity, flexible spending, and supplemental benefits programs.
• The HR Information Systems and Records Management team ensures systems data integrity, manages the data reporting function, processes personnel actions in PeopleSoft, provides position management support for schools and Central Services, provides time and labor support, and manages the personnel filing system for all DCPS employees. The team also serves as a key HR partner to external agencies like the Office of the Chief Technology Officer (OCTO), the DC Office of Human Resources (DCHR), and the Office of Pay and Retirement Services (OPRS).
• The Employee Experience (EE) team provides all new employees with robust onboarding support and leads the development and implementation of resources, workshops, and events designed to support employee needs. The EE team also supports procedural compliance related to background clearance checks for DCPS employees and manages additional support functions including the Employee Services helpline, walk-in visitor reception, and employee offboarding processes.
• The Strategic Staffing team is responsible for hiring all positions in DCPS, including temporary instructional positions. The team provides budgeting support, works with principals and supervisors to develop their staffing plans and personnel budgets, and works with employees, principals, and hiring managers on staffing changes.
• The Instructional Talent Acquisition and Retention division is responsible for the recruitment, selection, and retention efforts for educational aides, related service providers, instructional coaches, and teachers. This work includes nationwide recruitment to ensure that DCPS has excellent educators who can serve the diverse needs of our students.

The Chief of Employee Services will serve as a key member of the Deputy Chancellor’s leadership team and will help drive the formulation and implementation of policies and strategies to meet the vision and goals of the Office and of DCPS. This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests: Criminal background check; Sex Offender Registry check; Consumer Credit Check; Traffic record check (as applicable); Reasonable suspicion drug and alcohol test; and Post-accident or incident drug and alcohol test.

If you are hired into this position at an annual salary of one hundred fifty thousand dollars ($150,000) or more, DC government regulations require that you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. If you do not currently reside in the District of Columbia and face extenuating circumstances that prevent relocation, you may request a hardship waiver for consideration.

The Chief, Employee Services will report to the Chief of Staff.

Essential Duties and Responsibilities

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Leads and provides direction for human resource functions of the agency, including broad advice and counsel and collaborating with the Chancellor, Deputy Chancellor, and Management Team to develop and implement a best in class human resource strategic plan that is aligned with federal and local law and regulations.
• Maintains appropriate systems to ensure compliance with relevant employee services requirements and to enable regular tracking and reporting.
• Supports the development of clear employee services policies and procedures to ensure that employees receive high-quality guidance related to workplace performance and employee services and benefits.
• Collaborates with DC sister agencies, including DC Office of Human Resources (DCHR), Office of Pay and Retirement Services (OPRS), Office of the Chief Financial Officer (OCFO), DC Retirement Board (DCRB), Office of Risk Management (ORM), and Office of the Chief Technology Officer (OCTO) to ensure appropriate compliance and the provision of timely employee accountability and support.
• Continuously improves on quality of customer service, including the provision of a high-quality Front Desk Welcoming Center experience for internal and external guests and the establishment of a web-based resources that are easy for employees to navigate; and ensures a robust onboarding experience for new talent, including collaboration on employee orientation programs.
• Manages all employment-related services, including but not limited to: salary administration plans and up-to-date position descriptions; comprehensive benefit programs, including health/welfare programs and employee savings programs; annual salary increase/incentive compensation award process; central office annual individual/departmental goals and bi-annual performance assessment process; and exit interviews and separations process.
• Remains current on all laws, rules, regulations, and interpretations of law regarding school finance, fiscal reporting requirements, mandated changes, and district entitlement to federal, state, and local monies; participates in the development of legislation affecting school finance and business management; and modifies programs, functions, policies, regulations, and procedures to ensure compliance with local, state, and federal requirements, as appropriate.
• Serves as a member of the Management Team; supervises, evaluates, and holds accountable the performance and professionalism of assigned staff; interviews and selects employees, and recommends transfers, reassignments, terminations, and disciplinary actions; and plans, coordinates, and arranges for appropriate training of assigned staff.

Qualifications

• Bachelor's degree and ten to fifteen years of comprehensive and progressive related experience in human resource management in a large organization, including three years of senior management.
• Master’s degree in human resource management or related field strongly preferred.
• Previous exposure to or experience in the education sector and knowledge of laws, rules, and regulations relating to school districts preferred.
• Professional human resource management certification strongly preferred.
• Demonstrated knowledge of planning, organization, control, direction, and administration of human resource operations as well as supervisory, organization, and management principles and practices.
• Knowledge of principles, practices, tools, and techniques of statistical analysis and project management.
• Knowledge of principles and practices of negotiations and collective bargaining, as well as techniques and principles of high-quality customer service, customer relationship management, and internal consulting concepts and practices.

DCPS Values

• STUDENTS FIRST: We recognize students as whole children and put their needs first in everything we do.
• COURAGE: We have the audacity to learn from our successes and failures, to try new things, and to lead the nation as a proof point of PK-12 success.
• EQUITY: We work proactively to eliminate opportunity gaps by interrupting institutional bias and investing in effective strategies to ensure every student succeeds.
• EXCELLENCE: We work with integrity and hold ourselves accountable for exemplary outcomes, service, and interactions.
• TEAMWORK: We recognize that our greatest asset is our collective vision and ability to work collaboratively and authentically.
• JOY: We enjoy our collective work and will enthusiastically celebrate our success and each other.

We are an equal opportunity employer and are committed to creating an inclusive, accessible workplace. We welcome and encourage applications from individuals with disabilities. Accommodation and/or application assistance is available upon request at all stages of the application and employment process. To request accommodation, please contact dcps.eeo-ada@k12.dc.gov.