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Day Shift Technical Support Engineer 3 Jobs (NOW HIRING)

... engineering/SRE teams during incidents · Participate in incident bridges and support escalation workflows · Maintain runbooks/SOPs and operational documentation/audit artifacts; contribute to ...

Federal Support Engineer 3

Denver, CO · On-site

$92K - $122K/yr

As a Federal Support Engineer 3, this role places you at the forefront of supporting these ... 3 - 5 days per week Who You Are: * A candidate with hands-on experience delivering technical ...

Produce daily shift handoff reports and participate in cross-functional syncs with Engineering, QA, ... * 3 weeks' vacation and 5 personal days * Comprehensive Medical, Dental, and Vision benefits ...

Produce daily shift handoff reports and participate in cross-functional syncs with Engineering, QA, ... * 3 weeks' vacation and 5 personal days * Comprehensive Medical, Dental, and Vision benefits ...

The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single ... We want you to think big, be creative and make a difference every day. * Collaborative - A good ...

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You'll work with different systems, software ...

New

... day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern ... To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial ...

As a Senior Technical Support Engineer, you will be a critical customer-facing member of our team, guiding customers through onboarding and deployment of PreVeil's secure mail, file sharing, SIEM ...

Lead Tech Support Engineer is the highest technical escalation point within the IT Service Desk ... Work closely with ITSM and operations leadership to align Tier 3 functions with organizational ...

Showing results 41-60

Day Shift Technical Support Engineer 3 information

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$37.5K

$79K

$119.5K

How much do day shift technical support engineer 3 jobs pay per year?

As of Aug 14, 2026, the average yearly pay for day shift technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Technical Support Engineer 3 vs Day Shift Network Support Engineer 3?

AspectDay Shift Technical Support Engineer 3Day Shift Network Support Engineer 3
CredentialsTypically requires a relevant technical degree and certifications like CompTIA or CiscoSimilar certifications and technical degrees, often Cisco or network-specific certifications
Work EnvironmentProvides technical support for hardware, software, and systems in a corporate or data center settingFocuses on network infrastructure, troubleshooting network issues, and maintaining network hardware
Industry UsageCommonly used across IT, tech support, and enterprise service providersPrimarily used in networking, telecommunications, and internet service providers

Both roles require technical certifications and involve supporting IT infrastructure. The main difference lies in their focus: the Technical Support Engineer 3 handles a broad range of hardware and software issues, while the Network Support Engineer 3 specializes in network systems and connectivity.

More about Day Shift Technical Support Engineer 3 jobs

What cities are hiring for Day Shift Technical Support Engineer 3 jobs?

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What are the most commonly searched types of Shift Technical Support Engineer 3 jobs?

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Infographic showing various Day Shift Technical Support Engineer 3 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Full-time

Posted 15 days ago


Job description

Key Responsibilities

·       Monitor and triage telecom incidents impacting public‑facing voice platforms, including SBC health and call routing behavior

·       Investigate issues using CDRs, SBC logs, SIP traces, and vendor/carrier feedback

·       Support STIR/SHAKEN operational behaviors, including signing success/failure, exceptions, unsigned calls, and carrier rejections

·       Execute approved operational changes using defined runbooks and change windows (no ad‑hoc architecture changes)

·       Coordinate with carriers, vendors, and internal engineering/SRE teams during incidents

·       Participate in incident bridges and support escalation workflows

·       Maintain runbooks/SOPs and operational documentation/audit artifacts; contribute to post‑incident RCA documentation

Required Qualifications

·       5–7+ years of VoIP/telecom operations experience in enterprise environments

·       Strong experience supporting SBC‑based voice services, including SIP call flows, routing, and log analysis (CDR/SBC/SIP/session logs)

·       Experience with incident management processes (ITSM/ticketing, escalations, documentation)

·       Working familiarity with contact center call flows and platforms (Genesys and/or Amazon Connect

Preferred Qualifications

·       Experience in BFS or regulated industries with strict change/audit requirements

·       Ribbon SBC familiarity (preferred) and/or exposure to PSX‑style routing/policy constructs

·       Familiarity with STIR/SHAKEN failure modes and operational monitoring patterns

·       Experience supporting hybrid contact center environments during migrations (on‑prem to cloud)

·       Experience acting as a telecom architect or L3 support

·       Exposure to enterprise monitoring and observability tools

  • Experience working in BFS Sector