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Day Shift Technical Support Engineer 3 Jobs (NOW HIRING)

Atlas Copco

Technical Support Engineer

Michigan City, IN · On-site +1

Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and ... You have 3-5+ years in technical support, field service, commissioning, maintenance, or repair of ...

Starburst

Technical Support Engineer

San Francisco, CA · On-site

The Technical Support Engineer (TSE) is responsible for providing technical support for deployments ... Required : • 5+ years of support experience • 3+ years of Big Data, Docker, Kubernetes and ...

Wispr Flow

Technical Support Engineer

New York, NY · On-site

$60K - $90K/yr

About the Role We're looking for a Technical Support Engineer who doesn't just close tickets. You ... Pattern recognition : you spot the signal in the noise; when the same issue shows up three ...

Jama Software

Technical Support Engineer

As a Technical Support Engineer (TSE) at Jama Software, you'll help customers solve complex technical issues across cloud and self-hosted environments that support some of the world's most innovative ...

Casepoint

Technical Support Engineer

Washington, DC · On-site

$95K - $115K/yr

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Responsible for day-to-day task needs with government and commercial customers * Respond to end ...

Linde

Technical Support Engineer

Burr Ridge, IL

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

Microsoft

Senior Technical Support Engineer

Fargo, ND · On-site

Each day we build on our values of respect, integrity, and accountability to create a culture of ... Responsibilities * Provide Tier 2/3 technical support for Dynamics 365 Finance & Operations ...

Globys, Inc.

Produce daily shift handoff reports and participate in cross-functional syncs with Engineering, QA, ... * 3 weeks' vacation and 5 personal days * Comprehensive Medical, Dental, and Vision benefits ...

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All JobsDay Shift Technical Support Engineer 3 Jobs

Day Shift Technical Support Engineer 3 information

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$37.5K

$79K

$119.5K

How much do day shift technical support engineer 3 jobs pay per year?

As of Jul 23, 2026, the average yearly pay for day shift technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Technical Support Engineer 3 vs Day Shift Network Support Engineer 3?

AspectDay Shift Technical Support Engineer 3Day Shift Network Support Engineer 3
CredentialsTypically requires a relevant technical degree and certifications like CompTIA or CiscoSimilar certifications and technical degrees, often Cisco or network-specific certifications
Work EnvironmentProvides technical support for hardware, software, and systems in a corporate or data center settingFocuses on network infrastructure, troubleshooting network issues, and maintaining network hardware
Industry UsageCommonly used across IT, tech support, and enterprise service providersPrimarily used in networking, telecommunications, and internet service providers

Both roles require technical certifications and involve supporting IT infrastructure. The main difference lies in their focus: the Technical Support Engineer 3 handles a broad range of hardware and software issues, while the Network Support Engineer 3 specializes in network systems and connectivity.

More about Day Shift Technical Support Engineer 3 jobs
What cities are hiring for Day Shift Technical Support Engineer 3 jobs? Cities with the most Day Shift Technical Support Engineer 3 job openings:
What are the most commonly searched types of Shift Technical Support Engineer 3 jobs? The most popular types of Shift Technical Support Engineer 3 jobs are:
What job categories do people searching Day Shift Technical Support Engineer 3 jobs look for? The top searched job categories for Day Shift Technical Support Engineer 3 jobs are:
Day Shift Technical Support Engineer 3 jobs near you
Infographic showing various Day Shift Technical Support Engineer 3 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Atlas Copco

Michigan City, IN • On-site, Remote

Full-time

Posted 3 days ago

Atlas Copco rating

8.3

Company rating: 8.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

93rd of 433 rated machine equipment manufacturers

Job description

Your role Provide fast, structured, high-quality technical support to reduce equipment downtime and improve customer satisfaction. Serve as technical escalation for complex mechanical and electrical cases, supporting Field Service Engineers, Customer Centers, and distributors with troubleshooting, documentation, and training. Contribute to product reliability through failure and warranty feedback.
You will:
  • Technical Case Handling & Troubleshooting
  • Act as technical escalation for Customer Centers, Field Service Engineers, distributors/OEMs, and customers; ensure timely support and ownership from intake to closure.
  • Diagnose complex vacuum system issues, including electrical/controls (sensors, I/O, controller logic, VSD/PLC).
  • Define troubleshooting plans, analyze field data, and provide actionable repair recommendations.
  • Coordinate with Product Company/Global Technical Support for advanced root cause analysis and capture lessons learned.
  • Service Process Support & Standardization
  • Advise on commissioning, corrective actions, preventive measures, and service best practices.
  • Maintain and improve technical documentation and reusable guidance.
  • Ensure consistent communication and escalation discipline; support stable service routines regionally.
  • Training & Knowledge Transfer
  • Deliver technical coaching and training to improve first-time-fix and reduce repeat incidents.
  • Translate complex topics into practical procedures and decision trees for the field.
  • Product Quality & Continuous Improvement
  • Drive structured failure, incident, and warranty reporting; support analysis with clear problem statements and containment actions.
  • Identify recurring issues and propose corrective/preventive actions in processes, training, documentation, and service.
  • Safety & Customer Focus
  • Promote safe working practices, PPE use, and compliance with safety standards.
  • Maintain a professional, customer-focused approach; collaborate across Service, Supply Chain, Sales, and Finance.
To succeed, you will need We encourage you to apply even if you don't meet every requirement. We value diverse experiences and perspectives.
You have 3-5+ years in technical support, field service, commissioning, maintenance, or repair of industrial equipment (vacuum/rotating equipment preferred). Minimum Experience:
  • Proven ability to handle complex troubleshooting cases end-to-end, including documentation and follow-up.
  • Education / Technical Background
  • Technical apprenticeship or degree (mechanical, mechatronics, electrical, industrial maintenance, or similar). Additional training in electrical troubleshooting, controls/VSD, pneumatics/hydraulics is a plus.
  • Technical Know-How
  • Strong troubleshooting skills in mechanical (pumps, bearings, seals, lubrication, overheating/vibration) and electrical/controls topics (sensors/I-O, wiring diagrams, fault codes, basic control logic, VSD/PLC interfaces). Ability to read and interpret technical documentation and translate findings into clear actions.
  • Working Style / Competencies
  • Structured problem solving, strong ownership, and ability to prioritize multiple cases under time pressure.
  • Strong communication skills to guide technicians remotely and deliver training/coaching.
  • Customer-oriented, collaborative, and disciplined escalation behavior.
  • Tools / Language / Mobility
  • Good computer skills; ERP/service tools experience is an advantage. English required; Spanish and/or French is a plus. Valid driver's license; willingness to travel and work in industrial environments.
  • Technical Case Ownership & Escalations (55%)
  • Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support). Coordinate cross-functionally and escalate with complete technical evidence.
  • Service Enablement & Standardization (25%)
  • Strengthen service execution by providing troubleshooting routines, commissioning/service guidance, and reusable documentation. Reduce repeat incidents through consistent methods and clear communication.
  • Training & Capability Building (15%)
  • Deliver coaching/training to Field Service, Customer Centers, and distributors to improve first-time-fix, safety, and service procedures.
  • Product Feedback & Continuous Improvement (5%)
  • Ensure structured failure/incident/warranty reporting and contribute to reliability improvements through trend observations and corrective actions.
In return, we offer
  • Culture of trust and accountability
  • Lifelong learning and career growth
  • Innovation powered by people
  • Comprehensive compensation and benefits
  • Health and well-being
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Atlas Copco faciltiy in either Michigan City, IN or Charlotte, NC, United States.
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