ZipRecruiter

Log In

1

Dsl Tech Support Jobs (NOW HIRING)

Zoo

Senior Software Engineer, Frontend

Los Angeles, CA · On-site +1

This unique, DSL-driven application leverages traditional CAD UI for code generation/editing while ... Collaborate with backend teams to design and implement robust APIs that support the app's code ...

Lumen

Telecommunications Technician

Jackson, WY · On-site

$42.77/hr

BenefitsSupplemental Pay (see Central Office Tech) #LI-Onsite #LI-CS2 Requisition #: 342129 Life at ... With real support and shared accountability, teams collaborate better, move faster, and deliver ...

newcell

$16.50 - $22.75/hr

... based technologies, including DSL, VDSL, ADSL, FTTH, CBRS, Ethernet, and PoE systems. The ... Responsibilities include configuring and supporting customer premise equipment, performing ...

Lumen

Telecommunications Technician

Jackson, WY · On-site

$42.77/hr

BenefitsSupplemental Pay (see Central Office Tech) #LI-Onsite #LI-CS2 Requisition #: 342129 Life at ... With real support and shared accountability, teams collaborate better, move faster, and deliver ...

New

previous page

Showing results 41-60

All JobsTechnology JobsNetworking JobsNetwork Technician JobsDsl Tech Support Jobs

DSL Tech Support information

See salary details

$27K

$43.5K

$66K

How much do dsl tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dsl tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a DSL tech support?

A DSL Tech Support professional assists customers with issues related to their Digital Subscriber Line (DSL) internet connections. They troubleshoot problems such as connectivity issues, slow speeds, modem or router setup, and line interference. DSL Tech Support may work over the phone, online, or in-person and often helps customers configure equipment and understand their internet service. Their main goal is to ensure reliable and efficient internet access for customers. They may also coordinate with field technicians if on-site repairs are necessary.

What are the key skills and qualifications needed to thrive as a DSL tech support, and why are they important?

To thrive as a DSL Tech Support, you need strong troubleshooting skills, a solid understanding of networking fundamentals, and typically a high school diploma or relevant technical certification. Familiarity with diagnostic tools, helpdesk ticketing systems, and customer relationship management (CRM) platforms is commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies are essential for ensuring customer satisfaction and minimizing downtime for internet services.

What are some typical challenges faced by DSL tech support specialists, and how are they addressed?

DSL Tech Support specialists often encounter challenges such as diagnosing connectivity issues, managing high call volumes, and explaining technical solutions to non-technical customers. Addressing these challenges involves effective problem-solving skills, clear communication, and patience. Many companies provide ongoing training, access to internal knowledge bases, and collaboration with field technicians to resolve complex issues. Working as part of a support team also means leveraging collective expertise and escalating tickets when necessary to ensure customer satisfaction.

What is the difference between Dsl Tech Support vs Cable Tech Support?

AspectDsl Tech SupportCable Tech Support
CredentialsBasic technical certifications, customer service skillsSimilar certifications, often with additional cable-specific training
Work EnvironmentHome-based or office settings, customer sitesFieldwork at customer locations, service centers
Industry UsageTelecommunications providers offering DSL internetCable TV and internet providers
Common Search IntentSupport for DSL internet issuesSupport for cable TV and internet problems

Both Dsl Tech Support and Cable Tech Support roles involve troubleshooting internet and service issues within the telecommunications industry. Dsl Tech Support primarily focuses on DSL internet services, often working in customer homes or offices, while Cable Tech Support deals with cable TV and internet services, usually involving fieldwork. Understanding these differences helps job seekers target the right roles based on their skills and interests.

Is tech support a stressful job?

Tech support roles, including DSL tech support, can be stressful due to high call volumes, troubleshooting complex issues, and customer interactions. The job often requires strong problem-solving skills, patience, and the ability to work under pressure, which can contribute to stress levels.
More about DSL Tech Support jobs

What job categories do people searching Dsl Tech Support jobs look for?

The top searched job categories for Dsl Tech Support jobs are:

DSL Tech Support jobs near you
Infographic showing various Dsl Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Full-Time Remote Client Support Specialist (Legal Services) - TX - El Paso

Alert Communications

El Paso, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Full-Time Remote Client Support Specialist (Legal Services)

Job Type: Full-Time (Various Shifts) l Pay: $16/hr l Location: Remote (Texas Residents Only)

About the Role

At Alert Communications, we provide around-the-clock live answering and intake solutions tailored specifically for the legal sector. Our team manages incoming leads, client onboarding, and ongoing support for law practices nationwide.

We are seeking Client Support Specialists to serve as the premier point of contact for individuals reaching out to our partner law firms. In this position, you will evaluate and qualify incoming inquiries, deliver compassionate customer care, and ensure a smooth, professional onboarding process from the very first call.

Key Requirements

  • Location: Remote but must reside in Texas.
  • Communication Skills: Clear, confident phone presence to guide callers professionally and compassionately.
  • Availability: Must be able to work one weekend day (Saturday or Sunday) and holidays.
  • Experience: Prior experience in customer service, call centers, sales, or hospitality (legal industry experience preferred).
  • Technical Skills: Proficiency using computers and managing multiple screens/systems simultaneously.
  • Typing Speed: Minimum of 35 WPM.
  • Performance: Maintain high productivity, accuracy, and reliability standards.
  • Being Bilingual (Spanish and English) is a plus!

Tech and Internet Requirements

This is a remote position that requires a dedicated home workspace:

  • Internet Connection: High-speed Fiber or Cable internet only (no satellite, DSL, or WiFi)
  • Speed: Minimum 15 mbps upload/5 mbps download
  • Connection Type: Direct Ethernet cable connection to your modem/router
  • Hardware: PC/Laptop running Windows 11 or higher and a wired USB headset with a microphone (Apple products/tablets/Chromebooks not supported)

Benefits

  • Employee Stock Ownership (ESOP)
  • Full Medical, Dental, and Vision Coverage
  • Paid Vacation
  • 401(k) with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance

About us

With over 40 years of experience, Alert Communications powers client communication in the legal, healthcare, and home service sectors. We support more than 3,000 clients across North America as a trusted, people-powered voice for their business.

Alert is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Apply