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Dsl Tech Support Jobs (NOW HIRING)

Technology REPORTS TO: SME Analytical and Performance Testing Manager SUMMARY: The Performance ... Electrode), and DSL (Dynamic Scale Loop) testing platforms. This role supports upstream and ...

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DSL Tech Support information

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$27K

$43.5K

$66K

How much do dsl tech support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dsl tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a DSL tech support?

A DSL Tech Support professional assists customers with issues related to their Digital Subscriber Line (DSL) internet connections. They troubleshoot problems such as connectivity issues, slow speeds, modem or router setup, and line interference. DSL Tech Support may work over the phone, online, or in-person and often helps customers configure equipment and understand their internet service. Their main goal is to ensure reliable and efficient internet access for customers. They may also coordinate with field technicians if on-site repairs are necessary.

What are the key skills and qualifications needed to thrive as a DSL tech support, and why are they important?

To thrive as a DSL Tech Support, you need strong troubleshooting skills, a solid understanding of networking fundamentals, and typically a high school diploma or relevant technical certification. Familiarity with diagnostic tools, helpdesk ticketing systems, and customer relationship management (CRM) platforms is commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies are essential for ensuring customer satisfaction and minimizing downtime for internet services.

What are some typical challenges faced by DSL tech support specialists, and how are they addressed?

DSL Tech Support specialists often encounter challenges such as diagnosing connectivity issues, managing high call volumes, and explaining technical solutions to non-technical customers. Addressing these challenges involves effective problem-solving skills, clear communication, and patience. Many companies provide ongoing training, access to internal knowledge bases, and collaboration with field technicians to resolve complex issues. Working as part of a support team also means leveraging collective expertise and escalating tickets when necessary to ensure customer satisfaction.

What is the difference between Dsl Tech Support vs Cable Tech Support?

AspectDsl Tech SupportCable Tech Support
CredentialsBasic technical certifications, customer service skillsSimilar certifications, often with additional cable-specific training
Work EnvironmentHome-based or office settings, customer sitesFieldwork at customer locations, service centers
Industry UsageTelecommunications providers offering DSL internetCable TV and internet providers
Common Search IntentSupport for DSL internet issuesSupport for cable TV and internet problems

Both Dsl Tech Support and Cable Tech Support roles involve troubleshooting internet and service issues within the telecommunications industry. Dsl Tech Support primarily focuses on DSL internet services, often working in customer homes or offices, while Cable Tech Support deals with cable TV and internet services, usually involving fieldwork. Understanding these differences helps job seekers target the right roles based on their skills and interests.

Is tech support a stressful job?

Tech support roles, including DSL tech support, can be stressful due to high call volumes, troubleshooting complex issues, and customer interactions. The job often requires strong problem-solving skills, patience, and the ability to work under pressure, which can contribute to stress levels.
More about DSL Tech Support jobs
Infographic showing various Dsl Tech Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Performance Testing Chemist

Dorf Ketal

Midland, TX

Full-time

Re-posted 10 days ago


Job description

JOB TITLE: Performance Testing Chemist
DEPARTMENT: Technology
REPORTS TO: SME Analytical and Performance Testing Manager
SUMMARY: The Performance Testing Chemist is responsible for conducting, developing, and interpreting corrosion and scale performance evaluations using RCA (Rotating Cage Autoclave), RCE (Rotating Cylinder Electrode), and DSL (Dynamic Scale Loop) testing platforms. This role supports upstream and midstream oil amp; gas chemical programs by generating high-quality data that validates product performance, supports field decisions, and optimizes product development of raw materials. The chemist will work closely with technical, R amp;D, and field operations teams to optimize chemical treatments for corrosion, scale, and asset integrity applications. Additionally, this role may work across multiple product lines including flow assurance, production chemicals, midstream treatments, and pipeline integrity chemicals completing typical performance testing.
DUTIES AND RESPONSIBILITIES:
  • RCA / RCE / DSL Performance Testing
    • Perform corrosion inhibitor testing using:
      • RCA – high-pressure/high-temperature corrosion and erosion-corrosion evaluations by weight loss and pitting analysis.
      • RCE – electrochemical corrosion rate testing, LPR, EIS, and weight-loss studies.
    • Perform scale inhibitor testing using:
      • DSL testing to evaluate scale inhibition performance under controlled temperature, pressure, and shear environments.
    • Prepare brines, crude blends, scaling mixtures, and corrosion coupons according to test design requirements.
    • Maintain test equipment (RCA vessels, RCE assemblies, DSL pumps and reactors) and ensure proper calibration, pressure testing, and safety compliance.
    • Interpret corrosion and scale data, including rates, morphology, deposition characteristics, and chemical performance trends.
  • Analytical amp; Instrumentation Work
    • Use analytical tools to support test interpretation such as:
      • ICP, IC, FTIR, XRF, XRD, titration systems or supported by Analytical Lab
      • LPR potentiostats, conductivity meters, pH probes, viscometers
    • Perform solids characterization, scale composition determination, and corrosion product analysis.
    • Validate and document test precision, repeatability, and method reliability.
  • Technical Support
    • Support customers, technical, sales and manufacturing with data-driven recommendations for corrosion and scale inhibitor selection.
    • Provide technical interpretation for field trials, customer troubleshooting, and product optimization, as needed.
    • Prepare detailed technical reports, test summaries, and customer-facing performance presentations, as needed.
    • Collaborate with field personnel to align laboratory testing with real operational conditions.
  • Method Development amp; Continuous Improvement
    • Develop or improve test protocols for RCA, RCE, and DSL based on evolving field needs.
    • Benchmark internal performance against competitive products and industry standards.
    • Evaluate new equipment, materials, and test automation to enhance lab capabilities.
  • Safety amp; Quality Assurance
    • Follow all laboratory safety, high-pressure operations, and chemical handling protocols.
    • Work in a safe and environmentally responsible manner.
    • Follow all tenets of the Responsible Care Management System and the Quality, Environmental, Health, Safety, and Security Policy for Dorf Ketal.
    • Maintain a clean and organized laboratory environment.
    • Participate in audits, SOP updates, and method validation exercises.
SUPERVISORY RESPONSIBILITIES:
  • This job has no supervisory responsibilities.
QUALIFICATIONS:
  • Education:
    • Bachelor’s or master’s degree in chemistry, Chemical Engineering, or related science or engineering discipline
  • Experience/Skills:
    • Required:
      • 3 – 7 years of oil and gas upstream and midstream experience in field and laboratory.
      • Familiarity with corrosion mechanisms, water chemistry, and scale mineralogy.
      • Good understanding of corrosion, scale and other chemical related applications in OFC treating and applications.
    • Preferred:
      • Hands-on experience with RCA, RCE, DSL, or related HPHT corrosion/scale equipment.
  • Physical Requirements:
    • Exert up to 50 pounds of force occasionally.
Must be able to lift 70 pounds and safely handle laboratory equipment.