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Infrastructure Support Specialist Jobs (NOW HIRING)

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

$65K - $85K/yr

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional ...

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional ...

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional ...

Sienna Systems

$70K - $75K/yr

Sienna Systems is seeking a hands‑on Infrastructure Support Specialist to join our Social Security Administration Special Notice Option (SNO) team in Alexandria, Virginia. SNO is how SSA delivers ...

CYNET SYSTEMS

Infrastructure Support Specialist

Reston, VA · On-site

$38.34 - $49.75/hr

Ability to identify, plan, install and support off-site meetings and conferences, as needed. Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure ...

CAMP Facility Services, LLC

Tuition Reimbursement Position Summary The IT Infrastructure Support Specialist serves as a primary point of contact for IT support while also supporting the organization's network and cloud ...

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Infrastructure Support Specialist information

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$31K

$84.4K

$146.5K

How much do infrastructure support specialist jobs pay per year?

As of Sep 14, 2026, the average yearly pay for infrastructure support specialist in the United States is $84,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an infrastructure support specialist?

To thrive as an Infrastructure Support Specialist, you need a solid understanding of network administration, operating systems, troubleshooting, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote monitoring tools, virtualization platforms, and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are valuable. Strong problem-solving abilities, effective communication, and the capacity to work under pressure distinguish top performers in this role. These skills are crucial for ensuring reliable IT infrastructure, minimizing downtime, and supporting seamless business operations.

What are some common challenges faced by infrastructure support specialists, and how can they effectively address them?

Infrastructure Support Specialists often encounter challenges such as troubleshooting complex network issues, managing unexpected system outages, and balancing multiple support requests simultaneously. Effective prioritization, strong communication with team members, and a proactive approach to monitoring infrastructure can help address these challenges. Staying up-to-date with the latest technologies and regularly participating in training can also improve problem-solving skills and overall performance in the role.

What is the difference between Infrastructure Support Specialist vs Network Support Technician?

AspectInfrastructure Support SpecialistNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, similar certifications
Work EnvironmentData centers, enterprise IT environments, cloud platformsNetwork labs, enterprise networks, troubleshooting sites
Job FocusMaintaining servers, hardware, and infrastructure systemsConfiguring, troubleshooting, and repairing network hardware and connections

The Infrastructure Support Specialist and Network Support Technician roles share many certifications and work environments, but differ mainly in scope. The Infrastructure Support Specialist handles broader infrastructure components like servers and hardware, while the Network Support Technician focuses specifically on network hardware and connectivity issues. Both roles are essential in maintaining enterprise IT operations and often overlap in skills and certifications.

Is IT hard to become an infrastructure support specialist?

Becoming an infrastructure support specialist typically requires a strong understanding of networking, operating systems, and hardware, often gained through relevant certifications like CompTIA Network+ or Cisco CCNA. While the role can be technically challenging, gaining experience and technical skills through training and hands-on work makes it accessible for many IT professionals.

What does an infrastructure support specialist do?

An infrastructure support specialist maintains and troubleshoots an organization's IT infrastructure, including servers, networks, and hardware. They ensure system stability, perform routine maintenance, and resolve technical issues, often using tools like monitoring software and following industry best practices. Strong problem-solving skills and knowledge of networking, operating systems, and security are essential for this role.
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What states have the most Infrastructure Support Specialist jobs?

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What are popular job titles related to Infrastructure Support Specialist jobs?

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Infrastructure Support Specialist jobs near you
Infographic showing various Infrastructure Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $84,361 per year, or $40.6 per hour.

Infrastructure Support Specialist

Columbus, OH • On-site

Gardant Management Solutions
Nursing and Residential Care Facilities • 201 - 500 employees
Learn more about Gardant Management Solutionsexternal

$65K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Gardant Management Solutions rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Details

Job Location: Columbus, OH 43215

Salary Range: $65,000.00 - $85,000.00 Salary

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service. This role will support the Columbus Ohio region.

Responsibilities
  • Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
  • Designs and implements the Ethernet/phone cabling design
  • Performs regular system checks and proactively resolve issues to prevent downtime
  • Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
  • Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
  • Applies patches, updates, and upgrades to infrastructure components in a timely manner
  • Implements and tests configuration and data backup strategies and disaster recovery procedures
  • Maintains accurate documentation of configurations, changes, and incident resolution
  • Maintains detailed records of infrastructure configurations, incidents, and changes.
  • Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities
  • Monitors systems for security vulnerabilities and implement protective measures
  • Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices
Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required
  • 3+ years of hands-on experience in IT infrastructure support
  • Familiarity with IT security standards and compliance frameworks
  • Familiarity with Cisco Meraki, Ubiquiti, and other network infrastructure, analog and VOIP phone systems, and wiring standards for low voltage deployments
  • Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus
  • Occasional travel may be required - Must hold valid driver’s license in good driving record as determined by the insurance carrier
Benefits
  • Comprehensive medical, dental, and vision benefit packages
  • Employee Stock Ownership Program (ESOP)
  • Employer-subsidized gym membership & wellness program
  • EAP & Maven family planning program
  • 401(k) with biweekly employer match
  • Outside-In Employee Referral Program
  • Intentional work-life balance supported with competitive Paid Time Off
  • Self-service payroll & tools (PayCom)
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About Gardant Management Solutions

Sourced by ZipRecruiter

Welcome to a gracious, affordable assisted lifestyle in your community. At Green Oaks, you’ll enjoy friendly neighbors to share common life experiences and an active community full of choices. The emphasis is on lifestyle and fun while maintaining your health, wellness, dignity and independence at Green Oaks. When you need a helping hand or personal attention to do the activities you may no longer be able to do safely on your own, our courteous and caring staff is always ready to assist you. This four-story building features 120 studio and one-bedroom apartments, and the community offers a full spectrum of services that help seniors embrace their independence.The multimillion-dollar development is expected to open in 2023. It’s located on the north side of Lincoln Highway, east of Hayes Leonard Rd. Green Oaks of Valparaiso is the most sought-after assisted living community in the area, and apartments are renting quickly.

Industry

Nursing and residential care facilities

Company size

201 - 500 Employees

Headquarters location

Valparaiso, IN, US

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