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Infrastructure Support Specialist Jobs (NOW HIRING)

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

$65K - $85K/yr

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional ...

Gardant

Infrastructure Support Specialist

Columbus, OH · On-site

$65 - $95/hr

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional ...

MASTER TRADES GROUP

IT Support Specialist

Marcus Hook, PA · On-site

$29 - $36/hr

IT Support Specialist Location: Boothwyn, PA (Hybrid) Work Schedule: Full-Time | Hybrid Please Note ... Systems & Infrastructure Support * Administer Active Directory and Microsoft Entra ID, including ...

BayNova

User Support Specialist

Alexandria, VA · On-site

BayNova has an exciting opportunity for a User Support Specialist to join our team in support of an ... and infrastructure support teams. • Provide user support, troubleshooting, adding/removing ...

KabaFusion

IT Support Specialist II

Lexington, MA · On-site

$30.72 - $37.88/hr

After-hours end-user, network and IT infrastructure support required. Travel required to company ... Specialist Level I * Experience Requirements: 5+ years of experience in customer service ...

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Infrastructure Support Specialist information

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$31K

$84.4K

$146.5K

How much do infrastructure support specialist jobs pay per year?

As of Aug 25, 2026, the average yearly pay for infrastructure support specialist in the United States is $84,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an infrastructure support specialist?

To thrive as an Infrastructure Support Specialist, you need a solid understanding of network administration, operating systems, troubleshooting, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote monitoring tools, virtualization platforms, and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are valuable. Strong problem-solving abilities, effective communication, and the capacity to work under pressure distinguish top performers in this role. These skills are crucial for ensuring reliable IT infrastructure, minimizing downtime, and supporting seamless business operations.

What are some common challenges faced by infrastructure support specialists, and how can they effectively address them?

Infrastructure Support Specialists often encounter challenges such as troubleshooting complex network issues, managing unexpected system outages, and balancing multiple support requests simultaneously. Effective prioritization, strong communication with team members, and a proactive approach to monitoring infrastructure can help address these challenges. Staying up-to-date with the latest technologies and regularly participating in training can also improve problem-solving skills and overall performance in the role.

What is the difference between Infrastructure Support Specialist vs Network Support Technician?

AspectInfrastructure Support SpecialistNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, similar certifications
Work EnvironmentData centers, enterprise IT environments, cloud platformsNetwork labs, enterprise networks, troubleshooting sites
Job FocusMaintaining servers, hardware, and infrastructure systemsConfiguring, troubleshooting, and repairing network hardware and connections

The Infrastructure Support Specialist and Network Support Technician roles share many certifications and work environments, but differ mainly in scope. The Infrastructure Support Specialist handles broader infrastructure components like servers and hardware, while the Network Support Technician focuses specifically on network hardware and connectivity issues. Both roles are essential in maintaining enterprise IT operations and often overlap in skills and certifications.

Is IT hard to become an infrastructure support specialist?

Becoming an infrastructure support specialist typically requires a strong understanding of networking, operating systems, and hardware, often gained through relevant certifications like CompTIA Network+ or Cisco CCNA. While the role can be technically challenging, gaining experience and technical skills through training and hands-on work makes it accessible for many IT professionals.

What does an infrastructure support specialist do?

An infrastructure support specialist maintains and troubleshoots an organization's IT infrastructure, including servers, networks, and hardware. They ensure system stability, perform routine maintenance, and resolve technical issues, often using tools like monitoring software and following industry best practices. Strong problem-solving skills and knowledge of networking, operating systems, and security are essential for this role.
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What cities are hiring for Infrastructure Support Specialist jobs?

Cities with the most Infrastructure Support Specialist job openings:

What states have the most Infrastructure Support Specialist jobs?

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What job categories do people searching Infrastructure Support Specialist jobs look for?

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Infrastructure Support Specialist jobs near you
Infographic showing various Infrastructure Support Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,361 per year, or $40.6 per hour.

Infrastructure Support Specialist

Gardant

Columbus, OH • On-site

$65K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service. This role will support the Columbus Ohio region.
Responsibilities:
  • Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
  • Designs and implements the Ethernet/phone cabling design
  • Performs regular system checks and proactively resolve issues to prevent downtime
  • Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
  • Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
  • Applies patches, updates, and upgrades to infrastructure components in a timely manner
  • Implements and tests configuration and data backup strategies and disaster recovery procedures
  • Maintains accurate documentation of configurations, changes, and incident resolution
  • Maintains detailed records of infrastructure configurations, incidents, and changes.
  • Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities
  • Monitors systems for security vulnerabilities and implement protective measures
  • Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices

Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience required
  • 3+ years of hands-on experience in IT infrastructure support
  • Familiarity with IT security standards and compliance frameworks
  • Familiarity with Cisco Meraki, Ubiquiti, and other network infrastructure, analog and VOIP phone systems, and wiring standards for low voltage deployments
  • Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus
  • Occasional travel may be required - Must hold valid driver's license in good driving record as determined by the insurance carrier

Benefits:
  • Comprehensive medical, dental, and vision benefit packages
  • Employee Stock Ownership Program (ESOP)
  • Employer-subsidized gym membership & wellness program
  • EAP & Maven family planning program
  • 401(k) with biweekly employer match
  • Outside-In Employee Referral Program
  • Intentional work-life balance supported with competitive Paid Time Off
  • Self-service payroll & tools (PayCom)

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