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Infrastructure Support Specialist Jobs (NOW HIRING)

ICP Group

Infrastructure Support Specialist

Andover, MA · On-site

$31.25 - $37.50/hr

The Infrastructure Support Specialist plays a critical role in maintaining the stability and reliability of the organization's IT environment. As the primary point of contact for technical assistance ...

ICP Group

Infrastructure Support Specialist

Andover, MA · On-site

The Infrastructure Support Specialist plays a critical role in maintaining the stability and reliability of the organization's IT environment. As the primary point of contact for technical assistance ...

Epicor

Infrastructure Support Specialist

OR · Remote

As an Infrastructure Support Specialist, you will deliver remote technical support and troubleshooting for customer hardware, peripherals, and network environments in automotive and retail operations.

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

Title: Senior IT Support Specialist | Cloud & Infrastructure Support Location: Onsite -- Conyers, GA (Metro Atlanta) Duration: Contract | Full-Time | ~2-Month Contract (potential extension) We are ...

Black Bear Technology Solutions

Network and AV Cabling Support Specialist Clearance Required: Secret Clearance Locations: Aberdeen ... They ensure optimal performance of cabling infrastructure, support network connectivity, and handle ...

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Infrastructure Support Specialist information

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$31K

$84.4K

$146.5K

How much do infrastructure support specialist jobs pay per year?

As of Jun 11, 2026, the average yearly pay for infrastructure support specialist in the United States is $84,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

An Infrastructure Support Specialist typically earns less than $10,000 a month without a degree, but some high-paying roles in IT, sales, or entrepreneurship can reach or exceed this level through experience, certifications, or specialized skills. Jobs such as freelance IT consulting, cloud services, or technical sales may offer high income without formal degrees, especially with relevant certifications and a strong professional network.

What jobs in the US pay 300,000 a year?

For an Infrastructure Support Specialist, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying positions in IT and infrastructure often include senior network architects, IT directors, or chief technology officers, who oversee complex systems and strategic planning. Certifications like CISSP or PMP and extensive industry experience can contribute to reaching such compensation levels.

What are some common challenges faced by Infrastructure Support Specialists, and how can they effectively address them?

Infrastructure Support Specialists often encounter challenges such as troubleshooting complex network issues, managing unexpected system outages, and balancing multiple support requests simultaneously. Effective prioritization, strong communication with team members, and a proactive approach to monitoring infrastructure can help address these challenges. Staying up-to-date with the latest technologies and regularly participating in training can also improve problem-solving skills and overall performance in the role.

What is the role of infrastructure specialist?

An Infrastructure Support Specialist is responsible for maintaining and troubleshooting an organization’s IT infrastructure, including servers, networks, and hardware. They ensure system reliability, perform upgrades, and may use tools like monitoring software, often requiring certifications such as CompTIA Network+ or Cisco CCNA. Their work supports the overall technology environment and requires strong problem-solving skills.

What does an infrastructure support specialist do?

An infrastructure support specialist maintains and troubleshoots an organization’s IT infrastructure, including servers, networks, and hardware. They ensure system stability, perform routine maintenance, and resolve technical issues, often using tools like monitoring software and following industry best practices. Strong problem-solving skills and knowledge of networking, operating systems, and security are essential for this role.

What is the difference between Infrastructure Support Specialist vs Network Support Technician?

AspectInfrastructure Support SpecialistNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, similar certifications
Work EnvironmentData centers, enterprise IT environments, cloud platformsNetwork labs, enterprise networks, troubleshooting sites
Job FocusMaintaining servers, hardware, and infrastructure systemsConfiguring, troubleshooting, and repairing network hardware and connections

The Infrastructure Support Specialist and Network Support Technician roles share many certifications and work environments, but differ mainly in scope. The Infrastructure Support Specialist handles broader infrastructure components like servers and hardware, while the Network Support Technician focuses specifically on network hardware and connectivity issues. Both roles are essential in maintaining enterprise IT operations and often overlap in skills and certifications.

What are the key skills and qualifications needed to thrive as an Infrastructure Support Specialist, and why are they important?

To thrive as an Infrastructure Support Specialist, you need a solid understanding of network administration, operating systems, troubleshooting, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote monitoring tools, virtualization platforms, and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are valuable. Strong problem-solving abilities, effective communication, and the capacity to work under pressure distinguish top performers in this role. These skills are crucial for ensuring reliable IT infrastructure, minimizing downtime, and supporting seamless business operations.
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What states have the most Infrastructure Support Specialist jobs? States with the most job openings for Infrastructure Support Specialist jobs include:
What job categories do people searching Infrastructure Support Specialist jobs look for? The top searched job categories for Infrastructure Support Specialist jobs are:
Infrastructure Support Specialist jobs near you
Infographic showing various Infrastructure Support Specialist job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $84,361 per year, or $40.6 per hour.
Infrastructure Support Specialist

Infrastructure Support Specialist

Global Technical Talent

Houston, TX

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

Job description

Infrastructure Support Specialist

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers.

Job Responsibilities:

  • Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes.
  • Technical expertise will also include training, problem resolution, hardware, software, and operating system upgrades for end user computing devices (PCs as well as mobile devices)
  • Follows the established technology standards, policies, and support processes.
  • Helps establish and monitor metrics on service delivery and customer satisfaction.
  • Responsible for providing end-user support for collaboration technologies including video conferencing, Smart displays like Surface Hubs, Skype for Business, Microsoft Teams, etc.
  • Supports Local Area Network and Wireless Network, etc.
  • Supports end user requirement associated with Active Directory, DHCP, DNS, print and file services (including Follow Me Print).
  • Manages and maintains local assets and configuration items in ServiceNow.
  • Perform moves, adds, and changes.
  • Participate in special projects, as assigned.
  • Travel to offices/ job sites for short term project support
  • Provides proactive and timely support to executives and VIPs

Basic Qualifications:

  • Bachelor's degree in Computer Science, Information Technology or related field OR 7 years of related IT experience (in lieu of degree).
  • 1+ years of experience providing end-user IT support with a proven ability to setup and support hardware, peripheral devices, software, video conferencing, and operating systems.
  • 1+ years of experience with incident and request management system like ServiceNow.
  • 1+ years of experience supporting executives and VIPs.

Additional Information:

  • Experience with identification, evaluation, prioritization of, and resolution for, hardware and software incidents and requests.
  • Communicate effectively with Customers, other departments within the organization and function within a local and distributed team environment.
  • Work within a local team environment, as well as the extended Corporate IS&T staff.
  • Understanding of basic networking technologies and principles.
  • Must have the ability to work in a demanding environment, managing multiple priorities.
  • Ability to identify, plan, install and support off-site meetings and conferences, as needed.
  • Ability to lift 50 lbs.
  • A+ certification preferred

Benefits:

  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About The Company:

Trusted engineering, construction, and project management partner serving Energy, Infrastructure, Manufacturing & Technology, Mining & Metals, and Nuclear, Security & Environmental sectors. From planning to operations, we deliver impactful projects for industry and government, making a lasting difference globally.

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Global Technical Talent logo

About Global Technical Talent

Sourced by ZipRecruiter

Global Technical Talent, based in Portsmouth, NH, US, is a leading provider of IT staffing solutions. Their services, as detailed on their official website gttit.com, operate in the niche domain of Information Technology, with a broad range of services from contract and permanent staffing to managed services. The company was established with a vision to bridge the talent gap in the technology sector, a mission they continue to pursue with sustained fervor.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Portsmouth, NH, US

Year founded

1999

Social media

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