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Infrastructure Support Specialist Jobs (NOW HIRING)

Genesis10

Mobility Support Specialist

Pennington, NJ · On-site

$58.31 - $66.31/hr

Mobility Support Specialist Genesis10 is currently seeking a Mobility Support Specialist for a ... The ideal candidate will have extensive experience with mobile device infrastructure, including iOS ...

Genesis10

Mobility Support Specialist

Plano, TX · On-site

$58.31 - $66.31/hr

Mobility Support Specialist Genesis10 is currently seeking a Mobility Support Specialist for a ... The ideal candidate will have extensive experience with mobile device infrastructure, including iOS ...

AMVAC CHEMICAL CORP

IT Support Specialist

Axis, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Infrastructure Support * Troubleshoot office LAN, Wi-Fi, VPN, and network-connected devices ... The IT Support Specialist at this site will also provide support for remote users on the East Coast.

Central Health

Support Operations Specialist

Austin, TX

$51K - $68K/yr

Overview The Support Operations Specialist provides critical administrative and operational support ... This versatile role supports onboarding and training coordination, manages the Infrastructure ...

Central Health

Support Operations Specialist

Austin, TX · On-site

$51K - $68K/yr

The Support Operations Specialist provides critical administrative and operational support to the ... This versatile role supports onboarding and training coordination, manages the Infrastructure ...

Central Health

Support Operations Specialist

Austin, TX · On-site

$51K - $68K/yr

Overview The Support Operations Specialist provides critical administrative and operational support ... This versatile role supports onboarding and training coordination, manages the Infrastructure ...

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All JobsInfrastructure Support Specialist Jobs

Infrastructure Support Specialist information

See salary details

$31K

$84.4K

$146.5K

How much do infrastructure support specialist jobs pay per year?

As of Aug 13, 2026, the average yearly pay for infrastructure support specialist in the United States is $84,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the role of infrastructure support specialist?

An infrastructure support specialist is responsible for maintaining and troubleshooting an organization’s IT infrastructure, including servers, networks, and hardware. They often assist with system upgrades, security, and ensuring reliable operation of technology systems, typically using tools like monitoring software and following industry best practices.

What are some common challenges faced by infrastructure support specialists, and how can they effectively address them?

Infrastructure Support Specialists often encounter challenges such as troubleshooting complex network issues, managing unexpected system outages, and balancing multiple support requests simultaneously. Effective prioritization, strong communication with team members, and a proactive approach to monitoring infrastructure can help address these challenges. Staying up-to-date with the latest technologies and regularly participating in training can also improve problem-solving skills and overall performance in the role.

What does an infrastructure support specialist do?

An infrastructure support specialist maintains and troubleshoots an organization’s IT infrastructure, including servers, networks, and hardware. They ensure system stability, perform routine maintenance, and resolve technical issues to support business operations, often using tools like monitoring software and following industry best practices.

What is the difference between Infrastructure Support Specialist vs Network Support Technician?

AspectInfrastructure Support SpecialistNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, similar certifications
Work EnvironmentData centers, enterprise IT environments, cloud platformsNetwork labs, enterprise networks, troubleshooting sites
Job FocusMaintaining servers, hardware, and infrastructure systemsConfiguring, troubleshooting, and repairing network hardware and connections

The Infrastructure Support Specialist and Network Support Technician roles share many certifications and work environments, but differ mainly in scope. The Infrastructure Support Specialist handles broader infrastructure components like servers and hardware, while the Network Support Technician focuses specifically on network hardware and connectivity issues. Both roles are essential in maintaining enterprise IT operations and often overlap in skills and certifications.

What are the key skills and qualifications needed to thrive as an infrastructure support specialist?

To thrive as an Infrastructure Support Specialist, you need a solid understanding of network administration, operating systems, troubleshooting, and typically a degree in computer science or related field. Familiarity with ticketing systems, remote monitoring tools, virtualization platforms, and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are valuable. Strong problem-solving abilities, effective communication, and the capacity to work under pressure distinguish top performers in this role. These skills are crucial for ensuring reliable IT infrastructure, minimizing downtime, and supporting seamless business operations.
More about Infrastructure Support Specialist jobs
What cities are hiring for Infrastructure Support Specialist jobs? Cities with the most Infrastructure Support Specialist job openings:
What states have the most Infrastructure Support Specialist jobs? States with the most job openings for Infrastructure Support Specialist jobs include:
What job categories do people searching Infrastructure Support Specialist jobs look for? The top searched job categories for Infrastructure Support Specialist jobs are:
Infrastructure Support Specialist jobs near you
Infographic showing various Infrastructure Support Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $84,361 per year, or $40.6 per hour.

AI Software Development & Technology Support Specialist Baltimore, MD, On-site

Midasis Technologies LLC

Baltimore, MD • On-site

Other

Posted 8 days ago

Job description

Description of Work:
• Sr. AI Technology IT Support Specialist to support its enterprise AI initiatives for a large-scale Federal Agency. This role
ensures successful deployment, operation, maintenance, and governance of AI technology platforms. The specialist
will provide end to end support including software licensing, infrastructure administration, user assistance,
documentation, and adherence to governance frameworks.
• Experience administering AI supporting infrastructure (servers, networks, storage, cloud environments).
• Hands-on experience with AI software development and AI coding assistants. Familiarity with AI/ML platforms, software
licensing frameworks, and configuration management.
• Experience with technical documentation and governance frameworks.
• Ability to obtain and maintain US Public Trust Clearance
Basic Qualifications: Minimum knowledge, skills, abilities needed.
• Bachelor’s Degree + 7 years'' experience
• In addition, the specialist will support SSA software developers by enabling AI assisted development workflows across
multiple programming languages and tools.
• Responsibilities include infrastructure administration, user assistance, documentation, developer guidance, and
adherence to governance frameworks.
AI Software Licensing Management and AI Infrastructure Support
• Procure, track, and manage licenses for all AI related tools and software. Ensure license compliance with vendor
agreements. Perform renewals and updates. Provide periodic status and usage reports.
• Configure and maintain servers, storage, and network components for AI workloads.
• Monitor system performance, availability, and security posture.
• Implement backup and disaster recovery strategies. Conduct routine patching, maintenance, and upgrades. Recommend
infrastructure scaling as AI usage grows.
 AI Software Development & Developer Enablement Support
• Provide hands-on support for AI assisted software development across SSA’s diverse programming environments.
• Assist SSA developers in using AI coding assistants and AI development tools to improve productivity and code quality.
• Guide developers on integrating AI capabilities into applications and optimizing workflows using AI tools. Stay current
With emerging AI development frameworks, tools, and best practices.
• Experience in one or more AI Coding Tools Used in Modern Software Development including, but not limited to: Amazon
Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist
End User Support and documentation for AI Tools
• Deliver user training and prepare instructional guides on AI tools and coding assistants. Develop and maintain technical
documentation, architecture diagrams, and configuration guides.
• Produce and update user manuals, FAQs, and training materials, including documentation for AI coding tools. Maintain
SOPs for AI system operations, security, data management, and user support.
Governance and Compliance
• Support creation of governance frameworks aligned with federal regulations and SSA policies. Define and operationalize
roles and responsibilities within the AI ecosystem. Train staff on SOPs and governance processes.
• Produce reports on AI usage, activity statistics, and code metrics. Deliver quarterly reporting on measurable value
gained through AI adoption. Submit weekly status reports and participate in recurring SSA meetings.
Preferred Qualifications: Candidates with these skills will be given preferential consideration.
• Prior experience supporting government agencies and knowledge of FedRamp compliance
• Prior experience implementing AI COTS products at government agencies.
• Experience in regulated environments requiring strong documentation discipline.
• Familiarity with AI/ML operational models, pipelines, and lifecycle management.
• ITIL, Security+, Cloud+, or similar certifications.

Apply