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Customer Support Supervisor Jobs in Florida (NOW HIRING)

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Reports directly to the Technical Support Supervisor or designated manager. * Works closely with Quality, Engineering, Sales, Service, and Operations teams to support product performance and customer ...

What You Will Do The BDC Support Supervisor is the subject matter expert and is directly ... Respond to store leadership concerns on delayed customer special orders. Assist corporate BDC team ...

Customer Support Specialist I

Plantation, FL · On-site

$17.25 - $23/hr

Client & Inspector Support * Manage a defined set of contractor and inspector accounts under team ... SUPERVISORY RESPONSIBILITIES This position does not have any direct reports. WHAT WE OFFER

Customer Support Specialist I

Plantation, FL · On-site

$17.25 - $23/hr

Client & Inspector Support * Manage a defined set of contractor and inspector accounts under team ... SUPERVISORY RESPONSIBILITIES This position does not have any direct reports. WHAT WE OFFER

Showing results 21-40

Customer Support Supervisor information

See Florida salary details

$18.3K

$43.3K

$75.5K

How much do customer support supervisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer support supervisor in Florida is $43,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $52,300.00 per year, depending on experience, location, and employer.

What does a customer support supervisor do?

A Customer Support Supervisor is responsible for overseeing a team of customer service representatives to ensure they provide excellent support to customers. This includes monitoring performance, training staff, addressing escalated customer issues, and implementing policies to improve service quality. They also analyze customer feedback and work with management to enhance customer satisfaction. Their role is crucial in maintaining a positive relationship between the company and its customers.

What are the key skills and qualifications needed to thrive as a customer support supervisor, and why are they important?

To thrive as a Customer Support Supervisor, you need experience in customer service, strong leadership abilities, and typically a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and reporting tools is often required. Excellent communication, problem-solving, and conflict resolution skills set top performers apart in this role. These skills ensure effective team management, high customer satisfaction, and smooth handling of escalated issues.

How does a customer support supervisor typically balance coaching team members with meeting service targets?

As a Customer Support Supervisor, balancing coaching and performance targets is a key part of the role. Supervisors regularly monitor team metrics like response times and customer satisfaction, while also providing individualized feedback and training to staff. Effective supervisors schedule one-on-one sessions, lead team meetings to address common challenges, and offer real-time support during busy periods. This dual focus ensures the team meets service goals while fostering professional growth and maintaining high morale.

What job categories do people searching Customer Support Supervisor jobs in Florida look for?

The top searched job categories for Customer Support Supervisor jobs in Florida are:

What cities in Florida are hiring for Customer Support Supervisor jobs?

Cities in Florida with the most Customer Support Supervisor job openings:

Infographic showing various Customer Support Supervisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,342 per year, or $20.8 per hour.

Customer Support Representative

FIRST NATION GROUP LLC

Fort Myers, FL

$15 - $20.25/hr

Full-time

Re-posted 7 days ago


Job description

Position Overview: The Customer Support is responsible for responding to telephone, email, and fax inquiries related to products, product availability, pricing, and order status. This role processes daily orders received through phone, email, fax, and electronic systems, including all required documentation and associated paperwork. The position requires regular interaction with internal team members, various departments within the Company, Veterans Administration (VA) personnel, customers, and individual veterans to ensure timely and accurate customer support.

Responsibilities: Accurately enters and updates patient and order information received through phone calls, emails, faxes, portals, and other communication channels Reviews documentation for completeness and follows established procedures for order processing Responds to inquiries regarding order status, backorder status, shipping updates, missing documentation, payment information, and customer support issues Coordinates and completes required documentation for returns to the Company and external vendors Maintains confidentiality of patient information in accordance with Company policy and HIPAA regulations May be responsible for sending quotes to customers as needed May assist with kit fulfillment processes to ensure accurate and appropriate supplies are provided to veterans In the absence of the Customer Operations Director, this role may be required to inquiries and access and or present information to external audit agencies, including the Accreditation Commission for Health Care (ACHC) or Medicare Supervisory Responsibilities: This position does not supervise other employees.