ZipRecruiter

Log In

1

Customer Success Program Manager Jobs in Texas (NOW HIRING)

Island

Customer Success Manager

Coppell, TX · On-site

Role Overview As a Customer Success Manager at Island, you will manage an assigned portfolio of customer accounts alongside an Account Executive and a Systems Engineer (SE). You will help customers ...

Thread

Customer Success Manager

Houston, TX · On-site

$65 - $85/hr

The role The Customer Success Manager is a key member of Thread Magic Inc.'s Customer Success team, responsible for onboarding new IT Managed Service Provider partners and helping them become ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60 - $80/hr

Customer Success Manager Austin, TX, US 3 days ago Requisition ID: 1010 Salary Range: $60,000.00 To $75,000.00 Annually Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About ...

Netrio

Customer Success Manager

Mckinney, TX · On-site

As a Customer Success Manager, you will play a key role in ensuring our customers achieve maximum value from our services and solutions. You will be the primary point of contact for our clients and ...

Assa Abloy

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

ASSA ABLOY

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Jamf

Customer Success Manager

Austin, TX · On-site

As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers leveraging the Jamf platform to manage and secure Apple devices at scale. You will own the customer ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

Wolters Kluwer

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Dallas, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Coppell, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

Wolters Kluwer

Customer Success Manager

Coppell, TX · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Programs and Certifications completed for professional development such as Lean Six Sigma, Scrum ...

previous page

Showing results 41-60

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Texas

Customer Success Program Manager information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do customer success program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success program manager in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What are popular job titles related to Customer Success Program Manager jobs in Texas?

For Customer Success Program Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in Texas look for?

The top searched job categories for Customer Success Program Manager jobs in Texas are:

What cities in Texas are hiring for Customer Success Program Manager jobs?

Cities in Texas with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $77,387 per year, or $37.2 per hour.

Enterprise Customer Success Manager

VisibleThread, LLC

Arlington, TX • On-site

$100 - $125/hr

Other

Medical, PTO

Posted 25 days ago

Job description

VisibleThread's RFP Intelligence Platform helps the world's largest government contractors win more business by reducing risk and improving efficiency. We're growing fast, and we need a hands-on Customer Success Manager to keep that momentum going. We work with the largest government contracting customers in the world across Defense & Space, IT Services and Healthcare.

You'll own the relationship with a portfolio of enterprise customers. Your job: get close to their world, understand the pain and challenges they're solving for, and show them how to use VisibleThread to drive real value and efficiencies. This is a relationship-first, hands-on role that involves ongoing customer engagement.

About the Role
  • Build trust fast. Become the go-to person for your accounts. understand their goals, their workflows, and where they're getting stuck.
  • Own $3M in ARR across a number of large Enterprise Accounts
  • Onboard and train. Get new customers up and running quickly, and teach them how to get the most out of VisibleThread.
  • Drive adoption. Turn product usage into measurable outcomes; efficiency gains, reduced risk, better compliance.
  • Solve problems. Be the bridge between customers and our product and support teams when issues come up.
  • Grow the relationship. Spot renewal and upsell opportunities, and work with sales to close them.
  • 5+ years’ experience in customer success, account management, or a customer-facing SaaS role.
  • Experience working in the GovCon industry would be beneficial
  • Strong program management experience, change management and supporting user adoption
  • Must be AI savvy
  • Comfortable with technology — you can learn a product deeply and explain it simply.
  • A genuine curiosity about customers' problems, and the drive to solve them.
  • Sharp communication skills, written and verbal.
  • A self-starter who thrives on ownership, not hand-holding.
  • Work with major global brands across Defense, IT Services, and Healthcare.
  • A flat, fast-moving team with real career growth.
  • 100% paid private medical insurance.
  • Flexible working schedule.
  • Competitive salary and annual leave.
  • Monthly all-hands and team events with people worldwide.
#J-18808-Ljbffr

Apply